Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Toon meer
Bedrijf heeft geantwoord
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... Toon meer
Bedrijf heeft geantwoord
Excellent customer care, 2nd holiday booked through Hayes Redcar this year. Nothing was too much trouble for Sophie, and found the ideal cruise for me (as a first cruise), with a potential 2nd cruise... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 High Street, TS10 3DD, Redcar, Verenigd Koninkrijk
- 01642 918977
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Redcar
Thank you for your lovely review! We are so pleased to hear that our team is always brilliant and helpful. We hope you are looking forward to your amazing holiday in 2028 :)
Well Debbie and colleges
Well Debbie and colleges
Thank you for your patience I appreciate you there were a lot of questions a lot of change of mind we got there in the end with a lot of help and reassurance and knowledge
Thanks for another holiday booking look forward to the next
Sarah wright
16 juli 2026
Antwoord van Hays Travel - Redcar
Thank you for your kind words! We are so pleased to hear that our team was able to assist you in booking your holiday with patience, reassurance, and knowledge. We look forward to helping you with your next booking!
Debs,the travel advisor,was once again outstanding 😊…
Debs,the travel advisor,was once again so very helpful,knowledgeable and friendly,we would always book with Debs at Hays Redcar.😊⭐⭐⭐⭐⭐⭐have given six stars for excellent service.
16 juli 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your amazing review! Deb will be over the moon to read your trustpilot, wishing you the best holiday! Hope to see you again soon :)
Antwoord van Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you were happy with our communication and speedy service. Your kind words mean a lot to the team, and we really appreciate you taking the time to share your experience. We look forward to seeing you again soon! 😊
I use Hayes Redcar quite a lot
I use Hayes Redcar quite a lot, nothing is ever too much trouble, regardless of my numerous requests and questions. All the staff are brilliant and on this occassion it happened to be Sophie.
14 juli 2026
Antwoord van Hays Travel - Redcar
Aww thankyou for your kind words :) It was lovely to book your holiday Graham! It sure is a bucket list trip and one to look forward too. Thankyou, Sophie
Always a pleasure to go into Hays…
Always a pleasure to go into Hays Recar. The staff a friendly and very knowledgeable.
7 juli 2026
Antwoord van Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear it's always a pleasure visiting us. Your lovely comments about our friendly and knowledgeable team mean a great deal to us :)
Taking time to find the right holiday
I went with ideas of what I'd like for my holiday and Sophie happily helped me narrow down the ideas to a lovely looking holiday
11 juli 2026
Antwoord van Hays Travel - Redcar
Thank you for your lovely review! We're so pleased Sophie was able to help you narrow down your ideas and find the perfect holiday for you :)
Always a pleasure seeing the ladies in…
Always a pleasure seeing the ladies in Redcar. All of them are knowledgable, professional and friendly. Next holiday booked and I know I will have a wonderful time.
3 juli 2026
Antwoord van Hays Travel - Redcar
Thankyou for your kind words! We're delighted to have helped you book your next holiday and can't wait to hear all about your wonderful time when you return :)
The staff are always very pleasant
The staff are always very pleasant, helpful and efficient.
7 juli 2026
Antwoord van Hays Travel - Redcar
Thank you for your wonderful review! We're so pleased to hear that you found our staff to be pleasant, helpful, and efficient. Your kind words mean a great deal to the team, and we look forward to welcoming you again soon :)
Very helpful staff
9 juli 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your lovely review, I hope you have a fantastic holiday! Deb :)
Brilliant as always
8 juli 2026
Antwoord van Hays Travel - Redcar
Thanks Mr T always a pleasure to look after you & maggie, 20 years plus and counting 🥰, Louise xx
Louise is amazing at Redcar
Louise is amazing at Redcar. Friendly and interested in us. Such a lovely lady. She makes booking a holiday a very pleasurable experience. Always feel that we are in safe hands when we visit the store. Recommend very highly.
7 juli 2026
Antwoord van Hays Travel - Redcar
Thank you so much for this 😊
It’s always a pleasure helping you plan your holidays, and I’m so glad you all enjoy coming into the branch, for me it's not just about the holiday it's the inspiring discussions we have too, we always put the world to rights 😂
Your lovely words really mean a lot, thank you for that and thank you Booking, I can't wait to help you plan your next adventure!
Louise 🌴✈️💙
Antwoord van Hays Travel - Redcar
Thank you for your kind words! We're so pleased to hear the team consistently deliver a 5-star service. We really appreciate your support and look forward to seeing you again soon! :)
The young lady that served us was very…
The young lady that served us was very helpful, nothing was too much trouble, will definitely use Hays again.
6 juli 2026
Antwoord van Hays Travel - Redcar
Thank you for coming in to see us Carole! It was a pleasure to help you get your trip to London sorted. Thank you also for taking the time to leave us your feedback, it's always appreciated :)
Ellie was fantastic
Ellie was fantastic. I always use Hays to book my holidays and they have never let me down. Ellie has been my advisor a few times now and she's great.
3 juli 2026
Antwoord van Hays Travel - Redcar
Hi Janet thank you so much for you lovely feedback it is always a pleasure booking your holidays and looking forward to helping you with plenty more in the future, Many Thanks Ellie
It was just so easy to book the holiday…
It was just so easy to book the holiday as Ellie the rep was so easy to deal with
1 juli 2026
Antwoord van Hays Travel - Redcar
I am so happy I was able to help get this booked to get this booked! Congratulation on your house and to add to excitement you have a holiday to look forward to! Have the best time, Ellie :)
Great service & advice
We were unsure of the hotels in a resort which would be suitable for our needs. We were given the time and advice needed to book a holiday that we’re looking forward to.
Thank you to both Sophie & Debbie- 2 holidays booked in 2 days!
2 juli 2026
Antwoord van Hays Travel - Redcar
Thank you so much for your great review, I hope you have the most fantastic time on your holiday I am very jealous! Thank you again Deb & Sophie:)
Santorini.... 🙂
The 2 young ladies were great, couldn't do enough to help. They answered all my questions, gave me lots of information and offers, the overall experience fantastic/brilliant.
Many thanks lan. H & Linda. H.. 😘
1 juli 2026
Antwoord van Hays Travel - Redcar
Ian,
Thank you so much for your wonderful review! We are delighted to hear that you had such a brilliant experience with us. We appreciate your kind words. Sarah :)
Staff at Hays Travel in Redcar are…
Staff at Hays Travel in Redcar are always helpful,
Looking for best options on your holiday choices.
Louise took time to check for best flight times and available dates .
1 juli 2026
Antwoord van Hays Travel - Redcar
We're so pleased to hear about your positive experience and appreciate your kind words. We are glad we could assist you in finding the best options for your holiday to Majorca ! Thank you for taking the time to leave such lovely feedback for us :) Louise
They took the time to ensure we got the…
They took the time to ensure we got the holiday we wanted, never felt rushed and were willing to search all options to get it right
29 juni 2026
Antwoord van Hays Travel - Redcar
I am pleased to hear that I was able to find you the perfect holiday. You feedback is much appreciated and it so nice to hear, I hope you have a beautiful time in Kefalonia! Sarah :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.