Cruise & stay holiday booked. Staff extremely helpful especially Jo (Redditch branch) who helped enormously with our aircraft seating problem. A pity that TUI wants to charge you at every opportunity... Toon meer
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Lees wat reviewers zeggen
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... Toon meer
Bedrijf heeft geantwoord
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... Toon meer
Bedrijf heeft geantwoord
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
37 Evesham Walk, B97 4EX, Redditch, Verenigd Koninkrijk
- 01527907887
4,9
Uitstekend
922 reviews
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It was lovely so far people was easy to…
It was lovely so far people was easy to talk to friendly but not to friendly. Every understandings. Have flown with your self before.
26 augustus 2026
Cruise & stay holiday booked
Cruise & stay holiday booked. Staff extremely helpful especially Jo (Redditch branch) who helped enormously with our aircraft seating problem. A pity that TUI wants to charge you at every opportunity.
19 augustus 2026
Always book through Hays
Always book through Hays. Easy process with no hard sell, booked what we wanted at a good price. Lexis very friendly and helpful. Highly recommend.
25 augustus 2026
Redditch branch of Hays.
Redditch branch of Hays.
Georgia's experience and patience guided us through to the holiday we wanted.
Lexi untangled the mess I was making of the online check in.
15 augustus 2026
Excellent service from Georgia
21 augustus 2026
Helpful and knowledgeable staff
Helpful and knowledgeable staff who guided us through our holiday selection
25 juli 2026
Very happy As always we get great service from…
As always we get great service from Hays in Redditch Hayley served us this time lovely young lady nothing too much trouble very satisfied 🥰🥰
18 augustus 2026
Always excellent service and understand…
Always excellent service and understand our needs. Staff are lovely and so helpful. Thank you 😊
17 augustus 2026
Jo was easy to talk to- made every…
Jo was easy to talk to- made every effort to find/ check out options for our two holidays. Easier than doing it at home!
18 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
flights only trip to spain
I called in the branch on the off chance I could get some help booking flights only for a trip to see a family member in Spain. I had tried doing it myself and was going round in circles. The staff member was very helpful and within a short space of time had it all booked and documents printed.
11 augustus 2026
Antwoord van Hays Travel - Redditch
Thank you so much for your lovely review! It was a pleasure helping you arrange your flights to Spain, and I’m so glad I could make the booking process a little easier for you. I hope you have a wonderful trip and make some lovely memories with your family!
Best wishes,
Hayley
JO WAS LOVELY AND GREAT TO DEAL WITH.
17 augustus 2026
Hayley is fantastic
Hayley is fantastic, we always book our holidays at Hays.
She understands what we are looking for, fabulous customer service.
Thank you Hayley
5 augustus 2026
Antwoord van Hays Travel - Redditch
Thank you, Lisa, for your lovely review and continued loyalty. It’s wonderful to know you have such an exciting trip to look forward to for Steve’s special birthday. Wishing you both a fantastic time and, most importantly, a very Happy Birthday to Steve!
Our Holiday Booking
The lady who booked our holiday was so approachable, friendly and helpful, very informative & willing to help & answer any questions we had.
Very efficient
15 augustus 2026
Antwoord van Hays Travel - Redditch
Thank you for you kind words Jane!
I hope you have a lovely holiday
~ Lexie :)
It was quick and smooth to book my…
It was quick and smooth to book my holiday no problems definitely will book my next holiday with hays
15 augustus 2026
Antwoord van Hays Travel - Redditch
Thankyou for you kind review - wishing you a lovely holiday. We will look forward to seeing you again to help with your next Trip - Becky
Well from a phone call to a agent…
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us
With so much ease and it made the whole process without a sweat
And such a pleasant young lady so kind and thoughtful
14 augustus 2026
Alexie was excellent and dealt with our…
Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can see she is an asset to Hays travel. We always recommend Hays to our friends.
14 augustus 2026
Antwoord van Hays Travel - Redditch
Thank you so much for your kind review and continued loyalty to Hays Travel!
I hope you have a great 35th cruise!
Lexie :)
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