Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... Toon meer
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Vanessa is absolutely a wonderful consultant. She knows our needs and will take her time to find us our holiday that suits our needs. Friendly professional we never feel rushed as we go through all... Toon meer
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We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, Verenigd Koninkrijk
- 01708872195
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our travel agent was amazing
Our travel agent was amazing. She had everything sorted very professionally. Her service got all the add on parts we wanted. While all done fairly easily, everything was explained and shown to us. Options given where appropriate.
7 juni 2026
Antwoord van Hays Travel - Romford
Dear Ms Roach,
Thank you for taking the time to leave me a lovely review.
Kindest regards,
Louise
Antwoord van Hays Travel - Romford
Thank you for leaving such a lovely review,
Many thanks
Vanessa
Every year we always book have no…
Every year we always book have no issues all perfect with staff finding holiday and recomending hotels to stay
Mr J Francis .
4 juni 2026
Antwoord van Hays Travel - Romford
Thank you for taking the time to write a lovely review.
Plane-ly the Best in the Business
Excellent customer service as usual my holiday was arranged perfectly with all the details explained and what optional extras are available and everything double checked and printed for me all at a great price ! you could save a pound or two on-line but try sorting a problem with a chat bot 🤖! use Hays these people know what they’re doing
3 juni 2026
Antwoord van Hays Travel - Romford
Hi Michael,
Thank you for taking the time to leave a lovely review.
-Niamh
Very helpful and patient willing to…Richard Brentwood
Very helpful and patient willing to take the time with customer until completely satisfied.
22 mei 2026
Antwoord van Hays Travel - Romford
Thank you so much for taking the time and trouble to leave a review.
A pleasure, as always, to help you book your holiday.
Kind regards,
Sean
First Class Service
We visited the Romford store to enquire about a Disney cruise, Lily-Mae was so kind and very helpful, she sent us our quote then followed up with an email asking if she could help any further which was very nice! We actually changed our mind but went in to the store for a quote on another cruise and Lily-Mae was so patient and so helpful! Needless to say we’ve now booked our cruise for next year, “Legend Of The Seas” so excited, thanks Lily-Mae for your patience and kindness, very professional and a lovely smile to boot!! Well done, you’re a star ⭐️ First class service every time and I’ve used Hayes a few times now
31 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving me such a lovely review. So glad we got this booked for you.
Many thanks
Lily-mae
Denise was very helpful sorting out our…
Denise was very helpful sorting out our holiday as always
25 mei 2026
Antwoord van Hays Travel - Romford
Thank you for taking the time and trouble to leave a review. It is appreciated.
Lily-Mae was so kind and helpful
Lily-Mae was so kind and helpful! We have booked with hays before and we always have nothing but positive things to say about you all! Thankyou so much for helping us find and book our holiday!
29 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving such a lovely review,
Many thanks
Lily-Mae
always book with hays travel always…
always book with hays travel always helpful and know almost any questions you ask them
26 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving such a lovely review.
Thank you
Billy
I always book our Caribbean holidays…
I always book our Caribbean holidays with Hayes in Romford because of an excellent member of staff you have there - Denise. She is always friendly, knowledgeable and efficient and a real asset to your team. We've just booked our honeymoon through Denise for August!
25 mei 2026
Antwoord van Hays Travel - Romford
Thank you for taking the time in leaving me a lovely review
Been booking here for over 20 years…
Been booking here for over 20 years same agent denise h is amazing
24 mei 2026
Antwoord van Hays Travel - Romford
Thank you for taking the time in leaving me a lovely review
Excellent help and advice
Excellent help and advice. Any questions are always answered. Helpful.
17 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving a lovely review
Antwoord van Hays Travel - Romford
Thank you for taking the time to leave such a kind review
Great service
Eric was very helpful and friendly gave us good advice about different holiday destinations and things to do when there .
23 mei 2026
Antwoord van Hays Travel - Romford
Thank you for your lovely review
Exceptional service
Exceptional service, as always. Can’t do enough for their customers. Will always use them
20 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving me a lovely review
All the Staff go out of there way to…
All the Staff go out of there way to find out exactly what you need and get you through all the booking stages with ease
12 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving such a lovely review.
Thank You Billy
Antwoord van Hays Travel - Romford
Thank you for taking the time to leave a lovely review
Antwoord van Hays Travel - Romford
Thank you for your lovely review, I am glad we found you a good deal :) - Marnie
Brilliant service and they match the…
Brilliant service and they match the price I found online couldn’t fault them
16 mei 2026
Antwoord van Hays Travel - Romford
Thank you for leaving such a lovely review,
Many thanks
Lily-mae
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