This is the second holiday I've booked through Adam at Hays Travel in Rothwell and once again, the service has been fantastic. He recently helped us book a trip to Madeira, having previously arranged... Toon meer
Bedrijf heeft geantwoord
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The lady was helpful and informative. She arranged everything for me whilst training a younger member of staff. That's why l always use Hays
Bedrijf heeft geantwoord
I spoke to a lovely lady named Jane at Hayes Travel Rothwell she was great answered my questions,Holiday booked & sorted really quickly so efficient the staff at this Travel Agency brilliant thank you... Toon meer
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The staff in this branch are amazing,all really friendly but especially Karen..she’s gone above and beyond finding me and my group the best holiday/price/deal. The patience,plus knowledge and unders... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
3 Jail Yard Parade, LS26 0AF, Rothwell, Verenigd Koninkrijk
- 01138275441
4,9
Uitstekend
540 reviews
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Grand canaria
Very helpful. Only went in to pick a brochure up. I sat down with the lady and ended up coming put with an holiday. I was found a great deal.
Very pleased with everything and I have a holiday all sorted and booked with no hassle.
6 juli 2025
Antwoord van Hays Travel - Rothwell
Thankyou for your kind words! So glad we were able to get you a great deal! - Charlotte
Antwoord van Hays Travel - Rothwell
Thank you so much for your lovely feedback :)
Antwoord van Hays Travel - Rothwell
Thank you so much for your lovely feedback Linda :)
Extremely helpful staff...Charlotte
Charlotte was very helpful & extremely patient with me.
Helped to book our holiday & made me feel comfortable.
15 juni 2025
Antwoord van Hays Travel - Rothwell
Thankyou so much! Glad I was able to help! - Charlotte
Antwoord van Hays Travel - Rothwell
Thank you so much for your kind comments-Karen
Antwoord van Hays Travel - Rothwell
Thankyou for you kind words, have a great holiday! - Karen
Had a wonderful holiday booking experience at Hays today. Adam was very patient and helpful. Nothing was any trouble. Thank you
Had a wonderful holiday exoerien
3 juni 2025
Antwoord van Hays Travel - Rothwell
Thankyou! I hope you have a great holiday! - Adam
Easy quick no fuss.
Easy quick no fuss. Karen the lady who dealt with my booking at the Rothwell branch was very experienced and really helpful.
3 juni 2025
Antwoord van Hays Travel - Rothwell
Thankyou for your review! Enjoy your holiday and see you again soon! - Karen
Extremely helpful
The lady who helped with booking the holiday was just brilliant. She listened to our requirements and was extremely friendly, patient and helpful.
31 mei 2025
Antwoord van Hays Travel - Rothwell
Thankyou so much for your review! So glad we were able to help! - Karen
Antwoord van Hays Travel - Rothwell
Thank you so much for your lovely feedback :)
Above and beyond
On arriving, I noticed that they were due to close in twenty minutes. I offered to return the following day but Adam was insistent that he was happy to help. He took the time to listen and searched for the ideal holiday despite this meaning that both he and the other staff were kept over their usual finishing time. I was mortified and very apologetic but was met with smiles and reassurance that they didn’t mind.
The whole experience was smooth and really pleasant. I would highly recommend them.
29 mei 2025
Antwoord van Hays Travel - Rothwell
Thank you so much for your lovely feedback :)
Helpful & friendly & no pressure.
27 mei 2025
Antwoord van Hays Travel - Rothwell
Thankyou! See you again soon - Karen
Booking
Charlotte dealt with our booking in a professional and friendly manner. This is the 2nd time this year she has booked us a holiday and is a credit to Hays Travel. will definitely book with Hays travel again.
28 mei 2025
Antwoord van Hays Travel - Rothwell
Thankyou for you kind words - Always happy to help and see you soon for your next holiday! - Charlotte
The manager was very knowledgeable if…
The manager was very knowledgeable if different locations that we were considering
25 mei 2025
Antwoord van Hays Travel - Rothwell
Always happy to help, see you again soon! - Adam
The only problem was that the holiday…
The only problem was that the holiday we found thinking that it was with Hays turned out to be with Tui and flights with Ryan Air, which made the whole process longer,due to the admin side which made more it more difficult for us and your staff, having to use a different system, and told that we had to do the booking ourselves, which made it very difficult as we are not tech minded. However Charlotte at your Rothwell branch offered to do this with us step by step. We think that it was very deceiving for this not to be pointed out when searching for a holiday as Charlotte said this was not on her screen and had difficulty finding it. Therefore if a third party is involved not only should we be aware but your staff too. Charlotte was great and persevered to make sure that we were happy with the end result.
16 mei 2025
Antwoord van Hays Travel - Rothwell
The Ryanair process is new to us but I am glad we were able to help and that you received such good service from Charlotte! - Adam
Amazing service
Adam was absolutely fantastic! I saw a deal on Facebook, rang the office for more details and wanted a couple of changes to the deal. He went away and came back with exactly what I wanted. His communication was clear and he sounded genuinely excited for me. The whole experience was spot on thank you Adam
20 mei 2025
Antwoord van Hays Travel - Rothwell
Thankyou so much Amy! So happy that we got you the right trip! Bring on 2026! - Adam
Friendly and professional
The girls in the office were very attentive and patient spending time explaining everything we needed to know.
6 mei 2025
Antwoord van Hays Travel - Rothwell
Thankyou for your kind words, so glad we were able to help! - Holly
Antwoord van Hays Travel - Rothwell
Thankyou so much for your review! Always happy to help. - Karen
Holly is fabulous representative for hays travel.
Holly is fabulous representative for hays. Knowledgeable about the places we where interested in going. Went above and beyond in finding our 25th anniversary holiday.
8 mei 2025
Antwoord van Hays Travel - Rothwell
Thank you so much for your lovely feedback :)
Very helpful when we booked our holiday…
Very helpful when we booked our holiday couldn't do enough for us
4 mei 2025
Antwoord van Hays Travel - Rothwell
Thank you for your lovely feedback Tracey:)
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