Hays Travel - Rugeley Reviews 

720
TrustScore 5 uit 5

5,0

7 Upper Brook Street, WS15 2DP Rugeley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amy is the only person we trust when booking our holidays. Each and every time delivers a flawless service and every aspect of our holiday is and always has been perfect.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always go to our local hays travel, their all very helpful Sarah is there at the drop of a hat and her staff are the same Maisie, booked mine and my daughters holiday we were looking at one holiday in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This the second time in a few months we have used Hayes travel. Extremely pleased with the service. Booked great unexpected destinations. This will broaden our horizons. Well done staff at Rugel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amy at the Rugeley branch was absolutely fantastic! I had never been on a cruise before, and she was so informative, helpful and patient, answering all my questions and making the whole process so eas... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 7 Upper Brook Street, WS15 2DP, Rugeley, Verenigd Koninkrijk

  • 01889722023

5,0

Uitstekend

TrustScore 5 uit 5

720 reviews

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5,0

Alle reviews

(720)

119.160 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very pleasant member of staff took time…

Very pleasant member of staff took time to fully explain and advise on what we requested for our cruise

17 juli 2026
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Antwoord van Hays Travel - Rugeley

Mr John Gallen,

Thank you for your wonderful review! We are so pleased to hear that a member of our team was able to fully explain and advise you on your cruise.

Kind Regards
Hays Travel Rugeley

Beoordeeld met 5 van de 5 sterren

Always good to go in to Hays Travel

Always good to go in to Hays Travel. Operative very knowledgeable and helpful. Would not go anywhere else.

16 juli 2026
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Antwoord van Hays Travel - Rugeley

MrsCynthiaAbbott,

Thank you for your wonderful review! We truly appreciate your loyalty.

Kind Regards
Hays Travel Rugeley

Beoordeeld met 5 van de 5 sterren

A nice welcome.adviser who listened to…

A nice welcome.adviser who listened to us.found exactly what we asked for.deal done

15 juli 2026
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Antwoord van Hays Travel - Rugeley

Sheila Marston,

Thank you for your wonderful review! We're so pleased to hear that our adviser listened to your needs and found exactly what you were looking for. We appreciate your kind words!

Kind Regards
Hays Travel Rugeley

Beoordeeld met 5 van de 5 sterren

The ambience of this shop is lovely

The ambience of this shop is lovely. All the staff are friendly and Michelle is so thorough, thoughtful and gives you expert advice.

30 juni 2026
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Antwoord van Hays Travel - Rugeley

Hi Fiona,

We are so pleased to hear you enjoyed the ambiance of our shop and that our team provided such friendly, thorough, and expert advice. Thank you for your kind words!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Miranda was incredibly helpful and got…

Miranda was incredibly helpful and got everything sorted out in less than a day, I will be booking again with her 🫶🏻

28 juni 2026
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Antwoord van Hays Travel - Rugeley

Hi Laura,

We are so pleased to hear of your satisfaction with the service you received from Miranda. Thank you for your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Was first time booking a holiday…

Was first time booking a holiday abroad,very helpful explained everything in detail.and very pleasant great attitude towards us.

26 juni 2026
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Antwoord van Hays Travel - Rugeley

We are so pleased we could make your first abroad booking a smooth and pleasant experience for you. We appreciate your kind words!

Kind Regards
Hays Travel Rugeley

Beoordeeld met 5 van de 5 sterren

So easy

So easy. Was given excellent information all along the way. No pressure, just great guidance and help.

19 juni 2026
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Antwoord van Hays Travel - Rugeley

Steven Rowley,

We are so pleased to hear we made things easy for you. Your kind words mean a lot to us!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Best staff ever

We were and always have been treated realy well.every thing was done to help us find a holiday with all the requirements we asked for and more.we will always use this branch.

17 juni 2026
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Antwoord van Hays Travel - Rugeley

Fredrick,

Thank you for your wonderful 5-star review! We are so pleased we could help you find the perfect holiday experience.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Amy at Rugeley Branch ..knows what we…

Amy at Rugeley Branch ..knows what we need we have booked six cruises with her and she does all paperwork and assisted passage she is credit to company

14 juni 2026
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Antwoord van Hays Travel - Rugeley

John Diggory,

We are so pleased to hear of your continued satisfaction with our service. Thank you for your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Always professional and helpful great…

Always professional and helpful great team at Rugeley branch thanks again Sheila for all you help

10 juni 2026
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Antwoord van Hays Travel - Rugeley

Hi Stella, thank you so much for your review, we really appreciate it :)

Beoordeeld met 5 van de 5 sterren

Greenfields Holiday bookings

The staff at Hays Rugeley could not so enough for us.They were so helpful and friendly .We will definitely book with them again.Thanks again Hays Rugeley

2 juni 2026
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Antwoord van Hays Travel - Rugeley

Hi Paul, thank you so much for your lovely review :)

Beoordeeld met 5 van de 5 sterren

Exerlent serine

31 mei 2026
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Antwoord van Hays Travel - Rugeley

Thank you for taking the time to leave a lovely reply.
Kind regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Very thorough and professional

Very thorough and professional. Explained everything we needed to know.

31 mei 2026
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Antwoord van Hays Travel - Rugeley

Friend of Ted,

Thank you for your kind words! We are delighted to know we could assist you so thoroughly.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Booking with Miranda

Miranda was just absolutely amazing, no pressure from her what so ever, I'm a solo traveller & she was so supportive

7 juni 2026
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Antwoord van Hays Travel - Rugeley

Thank you, Heidi. It was a pleasure to book your holiday for you.

Kind regards, Miranda

Beoordeeld met 5 van de 5 sterren

Service 2026…

The young lady put herself out to get me the holiday i wanted, and everything went well the dates and destination perfect. I have used Hayes travel for three years and have never been disappointed in the service. Well done!

6 juni 2026
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Antwoord van Hays Travel - Rugeley

Thank you very much for your kind review.

Kind regards, Hays Travel Rugeley

Beoordeeld met 5 van de 5 sterren

What can I say it's allways the same…

What can I say it's allways the same ,very professional very helpful ,Sarah @ all her staff amazing a credit to Hays travel industry,,as I've said before in several comments, if you do an award for best shop in a town or city they would be in the top 3,will allways book here,so keep up the good work everyone see you soon for my next adventure 😉 😊 many thanks Andy hedgecox xx

2 juni 2026
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Antwoord van Hays Travel - Rugeley

Andrew,

Thank you so much for your incredibly kind words! We are delighted to hear that you consistently have such a positive experience with us. We truly appreciate your loyalty and look forward to helping you with your next adventure!

Kind Regards
Hays Travel

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