Always go to our local hays travel, their all very helpful Sarah is there at the drop of a hat and her staff are the same Maisie, booked mine and my daughters holiday we were looking at one holiday in... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amy at the Rugeley branch was absolutely fantastic! I had never been on a cruise before, and she was so informative, helpful and patient, answering all my questions and making the whole process so eas... Toon meer
Bedrijf heeft geantwoord
Amy is the only person we trust when booking our holidays. Each and every time delivers a flawless service and every aspect of our holiday is and always has been perfect.
Bedrijf heeft geantwoord
This the second time in a few months we have used Hayes travel. Extremely pleased with the service. Booked great unexpected destinations. This will broaden our horizons. Well done staff at Rugel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
7 Upper Brook Street, WS15 2DP, Rugeley, Verenigd Koninkrijk
- 01889722023
5,0
Uitstekend
720 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from Hays.
Great service from Hays.
Amy listened to what we wanted , sent our quotes over the same day and changed things as required and we booked our holiday a few days later . Great Job !
22 november 2025
Antwoord van Hays Travel - Rugeley
Hi Martin,
Thanks so much for your review! We are glad you had a good experience with Amy, and hope to see you again soon - Beth :-)
Antwoord van Hays Travel - Rugeley
Hi Lauri,
Thanks so much for your review! We are glad you had a good experience in store, and hope to see you again soon - Beth :-)
Very friendly and helpful
Very friendly they offered great advice and booking the cruise was so easy and worry free.
9 november 2025
Antwoord van Hays Travel - Rugeley
Thank you for your lovely feedback! It is much appreciated here in Branch. Kind Regards Maisie
The member of staff who served me was Joshas…
The member of staff who served me was absolutely great went the extra mile dead pleased with service thanks so much
7 november 2025
Antwoord van Hays Travel - Rugeley
Hi Ella,
We thank you for your review, and glad you had a good experience in store with Josh.
We hope to see you again soon! - Amy :)
Very friendly & helpful staff
2 november 2025
Antwoord van Hays Travel - Rugeley
Hi Jane,
Thanks for your lovely review, we are glad you had a good experience in store. We hope to see you again soon - Amy :)
Sarah and Amy have been very helpful in…
Sarah and Amy have been very helpful in sorting out my son’s wedding abroad.
They have made the whole process simple and made it run smoothly.
2 november 2025
Antwoord van Hays Travel - Rugeley
Hi Lorraine,
We thank you for your review, and glad you had a good experience in store. We hope to see you again soon :-) -Beth
Antwoord van Hays Travel - Rugeley
Hi Steve,
We really appreciate your feedback, and glad you had a good experience in store with Josh, we hope to see you again soon. - Amy :)
Always a pleasure dealing with Hayes…
Always a pleasure dealing with Hayes Travel Rugeley-especially Amy. You take all the stress out of finding a holiday at a great price. You've done it again great deal and all booked for next year 2026.
Thank you Amy!!
1 november 2025
Antwoord van Hays Travel - Rugeley
Hi Wendy,
Thanks for your lovely review, always a pleasure! I really appreciate your booking, and hope to see you again soon :) - Amy
I don’t usually use a travel agent but…
I don’t usually use a travel agent but as we are going to NYC I wanted a bit of security, Maisie In your Rugeley store went above and beyond to find what I wanted even though I was very particular and wanted price matching, she found me the exact hotel I wanted and kept in touch regularly without over pressurising or being salesy! She’s an asset to your branch and you should give her a bonus! 😂 Thankyou
23 oktober 2025
Antwoord van Hays Travel - Rugeley
Thank you for your lovely review Bev! I'm glad i was able to assist & hope you all have the best time in NYC :) Kind regards Maisie
Antwoord van Hays Travel - Rugeley
Hi Jill, Thank you so much for your review :)
Antwoord van Hays Travel - Rugeley
Hi David, thank you for your review we really appreciate it :) - Beth
Antwoord van Hays Travel - Rugeley
Thank you for your lovely feedback, i will pass your kind words onto Sarah! Kind regards Maisie
Cruise holiday
Michelle and the team are always a great help in sorting out the perfect trip. Very friendly, knowledgeable. Wouldn't go anywhere else to book my holiday.
22 oktober 2025
Antwoord van Hays Travel - Rugeley
Thank you, Dawn, it is always a pleasure to help. Kind regards, Hays Travel Rugeley
Very pleasant experience regarding a…
Very pleasant experience regarding a prebook cruise for 2027. Michelle was very helpful and patient in sourcing the correct cabins, etc for the trip
21 oktober 2025
Antwoord van Hays Travel - Rugeley
Hi Elizabeth, thank you so much for your feedback we really appreciate it. - Beth :)
Excellent service by Beth no pressure…
Excellent service by Beth no pressure at all sorted all our accommodation flights even car parking for us 👍 😀
13 oktober 2025
Antwoord van Hays Travel - Rugeley
Hi Margaret, thank you so much for your review we really appreciate it :) - Amy
Plenty of staff available in the…
Plenty of staff available in the office. Very helpful and knowledgeable staff member.
11 oktober 2025
Antwoord van Hays Travel - Rugeley
Thank you so much for your lovely comments! We truly appreciate your feedback—it means a lot to us. Kind Regards Miranda
Sheila Lovely friendly and helpful…
Sheila Lovely friendly and helpful finding me different options, would highly recommend.
18 oktober 2025
Antwoord van Hays Travel - Rugeley
Thank you so much for your lovely comments! We truly appreciate your feedback—it means a lot to us. Kind Regards Sheila :-)
Josh was brilliant
Josh was brilliant, Listened to what i was looking for and came up with extra ideas.
19 oktober 2025
Antwoord van Hays Travel - Rugeley
Thank you so much for your lovely comments! We truly appreciate your feedback—it means a lot to us. Kind Regards Josh :-)
First Class Service
Every time I go into Hays Travel to book my holidays its a wonderful experience, great atmosphere, a pleasant place to be in to book an holiday.
All the staff are absolutely wonderful, kind, polite, helpful, professional, knowledgeable and above all patient. Nothing is too much trouble for them. That is why I always use Hays Travel-Rugeley. Without the staff Hays Travel would be just another mediocre Travel Agent. Thank you so much Hays Travel/Staff for the high standard of service you provide, long may it be continue.
17 oktober 2025
Antwoord van Hays Travel - Rugeley
Hi Jan,
We really do appreciate your kind words, and all the team appreciate your feedback, it is always a pleasure to have you in store.
We are looking forward to seeing you again soon :) - Hays Rugeley Team
Very professional and efficient.
Very professional and efficient.
Sheila did a first class job. Thank you.
17 oktober 2025
Antwoord van Hays Travel - Rugeley
Hi Geoff,
We really appreciate your feedback and glad you had a good experience in store with Sheila, we hope to see you again soon - Amy :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.