Hays Travel - Runcorn Reviews 

805
TrustScore 5 uit 5

4,9

79 Forest Walk Shopping City, WA7 2EU Runcorn, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We always book all our holidays through Hays Travel Runcorn, the staff are wonderful, they talk you through everything, make sure all your needs are met and answer any questions you might have, I'm a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recomme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All our holidays are booked through Hays Travel. Jess contacted us after we enquired about a holiday before Christmas, she knew exactly what we wanted and got us a great deal. We have received help... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 79 Forest Walk Shopping City, WA7 2EU, Runcorn, Verenigd Koninkrijk

  • 01928 237605

4,9

Uitstekend

TrustScore 5 uit 5

805 reviews

5 sterren
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4,9

Alle reviews

(805)

125.148 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Abbey went above and beyond for me and…

Abbey went above and beyond for me and got me the best deal she could for us as a family of 6 to go to Disneyland Paris. She sorted transfers and eased my anxiety as I’d have young children with me

7 april 2026
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Antwoord van Hays Travel - Runcorn

Charlene,

We're so happy we could find the best Disneyland Paris deal for your family!

Beoordeeld met 5 van de 5 sterren

We've booked with Hays Travel in Runcorn …

We've booked with Hays Travel in Runcorn before, and always get a great service. The staff are welcoming and helpful, finding out what we're looking for and giving suggestions. We found a great holiday this time and all the booking was done quickly, the representative even managed to find some further discount for us.

4 april 2026
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Antwoord van Hays Travel - Runcorn

Alan,

We appreciate you choosing to book with us again in Runcorn. We're happy to hear that you find our staff welcoming and helpful, and that you found a great holiday with a discount. Thank you for your kind feedback!

Beoordeeld met 5 van de 5 sterren

As always fantastic service always…

As always fantastic service always polite, friendly and helpful. We go nowhere else.

28 maart 2026
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Antwoord van Hays Travel - Runcorn

onathan hunt,

We appreciate your continued loyalty and are so glad that you find our service fantastic, polite, friendly, and helpful.

Beoordeeld met 5 van de 5 sterren

Grace was amazing

Grace was amazing , I gave her dates placed etc and she came up with a number of holidays suitable.
I came in and booked great service

4 april 2026
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Antwoord van Hays Travel - Runcorn

Mrs Ralston,

We appreciate you taking the time to share your experience. We're happy to hear that we were able to find a number of suitable holidays for you and provide great service.

Beoordeeld met 5 van de 5 sterren

Booking with Hays Travel

From the minute I walked through the door Hayley couldn’t do enough for me. Nothing was too much trouble and she answered every question I had perfectly. Thank you for your help!

30 maart 2026
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Antwoord van Hays Travel - Runcorn

Miss Michelle Dyson,

We appreciate you taking the time to share your experience. We are so happy to hear that our assistance was helpful and that all your questions were answered thoroughly.

Beoordeeld met 5 van de 5 sterren

Experience was fantastic - Grace was amazing

Experience was fantastic - especially as I wanted to book within a few days, and unsure where to go.

Grace was amazing and patient - you have a star on your hands there.

29 maart 2026
Logo Hays Travel - Runcorn

Antwoord van Hays Travel - Runcorn

Andrew Langley,

We're happy to hear that you had a fantastic experience, especially with the short notice. We appreciate your kind words regarding our team member; we are so lucky to have them!

Kind regards
Alison
Hays Travel
Pontefract

Beoordeeld met 5 van de 5 sterren

Staff in Runcorn shopping city are very…

Staff in Runcorn shopping city are very helpful nothing is to much for them excellent customer service

18 maart 2026
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Antwoord van Hays Travel - Runcorn

Ms Rita Dunbavand,

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our team was helpful and provided excellent service.

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

Found the holiday on line and went…

Found the holiday on line and went straight to hays travel and they did everything for us fantastic thank you so much we always use hays travel they are brilliant

15 maart 2026
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Antwoord van Hays Travel - Runcorn

john jones,

We're so happy we could assist you with your holiday booking! Thank you for choosing us; we appreciate your continued loyalty and brilliant feedback.

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

Lovely Leanne at Runcorn Branch.

Lovely Leanne at Runcorn Branch.
We have booked many holidays here and she has always gone out of her way to find a suitable holiday for us.
All the ladies are lovely as well, very friendly and and helpful.

3 maart 2026
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Antwoord van Hays Travel - Runcorn

Thankyou so much for this fab review!

Beoordeeld met 5 van de 5 sterren

Another great experience at Hays travel…

Another great experience at Hays travel Runcorn shopping city as always great service the staff are so nice and very good at there jobs i was in and out in 15 minutes holiday booked very happy

12 maart 2026
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Antwoord van Hays Travel - Runcorn

Samuel customer,

We're so happy a member of our staff was very helpful and looked after you so well! We appreciate your kind words; it means a lot to us.

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

Very helpful member of staff called…

Very helpful member of staff called Grace looked after me and my friend went through holidays with us and she could not have been more helpful. She is an asset to your store.

10 maart 2026
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Antwoord van Hays Travel - Runcorn

Samantha Crockett customer,

We're so happy a member of our staff was very helpful and looked after you and your friend so well. We appreciate your kind words; it means a lot to us.

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

Very friendly and welcoming on problems…

Very friendly and welcoming on problems will book with them again

1 maart 2026
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Antwoord van Hays Travel - Runcorn

Catherine,

We appreciate your kind words and are so happy we could help with any issues. We look forward to assisting you again!

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

Hays Travel have a great team behind…

Hays Travel have a great team behind them and very professional in the job they do. I was really happy with my last holiday to Tunisia and I have booked a lot more holidays with the Hayes team at Runcorn.

6 maart 2026
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Antwoord van Hays Travel - Runcorn

Mr Michael Malvern,

We appreciate your fantastic feedback! We're so glad you were happy with your holiday to Tunisia and that our team at Runcorn has been helpful with your bookings.

runcorn, Hays Travel

Beoordeeld met 5 van de 5 sterren

No pressure

No pressure, tranquil enviroment and good service.

4 maart 2026
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Antwoord van Hays Travel - Runcorn

Gualtiero Bogni,

We're glad you enjoyed the tranquil environment and good service. Thank you for your positive feedback; it means a lot to us.

runcorn, Hays Travel

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