I'm not sure how many times I've used Ryan and Team now, but its a lot I know that much! And why do I keep going back? It's simple - They consistently provide an excellent customer experience, be... Toon meer
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Lees wat reviewers zeggen
The travel that delivers every time. I do feel Mrs C has Ryan on speed dial - yet again another booking for us, the holiday for us to enjoy. Always get the best service and real care, really del... Toon meer
After years of booking all my travel/holidays independently I am now officially converted to using a Travel Agent. Ryan was fantastic throughout the booking process. He was super quick to respond to a... Toon meer
We can't praise Ryan and his team highly enough, we asked for a quote, received it, confirmed and paid our deposit within four hours. Ryan's messages are prompt and he explains everything very well.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant - Ryan Lambton, NE2, Jesmond, Verenigd Koninkrijk
- 1916540179
5,0
Uitstekend
749 reviews
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6 out of 5!
I'm not sure how many times I've used Ryan and Team now, but its a lot I know that much!
And why do I keep going back? It's simple - They consistently provide an excellent customer experience, beat any price I manage to find for myself, and do all the paperwork and ringing about for me accessibility wise.
Would I recommend them - Most definitely! I'd give them 6 stars out of 5 if I could.
29 juli 2026
Excellent service spoke to Hazel who…
Excellent service spoke to Hazel who managed all my queries and sorted a holiday out for me even at this short notice and on a school holiday for me and my family don't hesitate to use this service saves you an awful lot of time and money 5 stars plus from me looking forward to our holiday now
3 augustus 2026
My holiday was booked by Hazel from…
My holiday was booked by Hazel from Ryan's team. So helpful. Great communication and and all confirmed very quickly.
2 augustus 2026
My booking with Ryan’s team (Kerry)
My booking with Ryan’s team (Kerry)
was so easy and very helpful as always. Thank you for a great service once again . 😄
1 augustus 2026
Quick and efficient replies and was…
Quick and efficient replies and was able to sort out some problems with paying over the phone. Very polite and easy to talk to travel rep.
30 juli 2026
Great experience
We have booked through Ryan before. As always, very helpful & knowledgeable. Very happy with the deal he found for our next holiday 😊
30 juli 2026
great experience
great communication and found a great price. Booking was easy and found exactly what i was looking for will certainly use again
29 juli 2026
Ryan was super helpful
Ryan was super helpful, everything ran efficiently and smoothly. Found out holiday and booked and sorted everything.
Would highly recommend
29 juli 2026
Very helpful and quick responses
Very helpful and quick responses.
Professional. Gave us all the information we needed.
28 juli 2026
Stress free booking with Ryan
Ryan takes all the stress and hassle out of booking and saves us a few pounds as well - bonus!!
I would certainly recommend using Ryan for my future holiday bookings
21 juli 2026
Perfect from start to finish
Perfect from start to finish. Messaged with the details of where we wanted to go, dates and airport. Quote sent back within a few minutes. Booked and payment link sent. Friendly and very efficient service from Ryan.
28 juli 2026
Amazing service and experience 10/10
After years of booking all my travel/holidays independently I am now officially converted to using a Travel Agent. Ryan was fantastic throughout the booking process. He was super quick to respond to all of my questions and messages. It was lovely to deal with a person rather than an AI chatbot. I have already recommended him to friends and family.
27 juli 2026
Excellence and Great Service. Again
The travel that delivers every time.
I do feel Mrs C has Ryan on speed dial - yet again another booking for us, the holiday for us to enjoy.
Always get the best service and real care, really delves into the detail to get us the best deal, Ryan offers the best customer service and takes care of us and everyone we recommend with his great know how and care to give you the best holiday experience.
No doubt we will be booking something soon.
Martin
26 juli 2026
Exceptional friendly customer service
This is the 2nd time I have used Ryan at Hays Travel to book my holiday. The service is exceptional and he responds immediately with a comprehensive form to complete with all your holiday requirements. The response time is excellent and the price he offers always beats booking direct with the tour operator
I will always use Ryan to book my holidays
8 juli 2026
We booked our hols again with Ryan…
We booked our hols again with Ryan lambert and team.. excellent service from beginning to end.. came home and booked again for next year.. always get the best deals
19 juli 2026
Really freindly and helpful service…
Really freindly and helpful service ,nothing was to much trouble .a special mention to hazel .for going above and beyond to try and help me ,even phoned me personaly to let me know what was happening .so a big thank you to hazel ,an amazing team
25 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Ryan rocks!
Ryan made the whole process so easy and was very friendly and professional, nothing was too much trouble.
We have booked with Ryan in the past and will definitely book with him in the future, thank you Ryan! 😀
25 juli 2026
Antwoord van Hays Travel - Ryan Lambton
Lesley ❤️ Thank you so much! I absolutely love that title... "Ryan rocks!" 😄
It was a pleasure helping you again, and I'm so pleased you found the whole process easy from start to finish. Knowing you've chosen to come back and book with me again means a huge amount, and I'm really grateful for your continued trust.
Have the most amazing holiday, and I'll be here whenever you're ready to plan the next one! ✈️💙
Thanks,
Ryan ✈️
Ryan is the best
Ryan is the best! He will always listen to what you would like in a holiday and then works hard to secure everything that you want - dates/times/ locations . I 100% recommend Ryan for an efficient and seamless holiday booking ! Thanks for everything . 🌟
22 juli 2026
Antwoord van Hays Travel - Ryan Lambton
Christine 🥹❤️ Thank you so much for such a lovely review. It really means a lot that you took the time to leave such kind feedback.
I'm so pleased I could help find exactly the holiday you were looking for and make the whole booking process as easy and stress free as possible. Thank you for trusting me with your holiday and for your recommendation. It genuinely means the world.
Have the most amazing holiday, and I can't wait to help you plan the next one!
Thanks,
Ryan ✈️
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