Hays Travel - Sarah Mitchell Reviews 

Sarah is super helpful even when at last minute I need something tweaking or changing. Sarah is very knowledgeable and nothing is ever too much trouble. I have recommended Sarah to many friends having used her for over 20 years. Sarah always gets us a great deal it not just about price its the whole reassurance that Sarah is there to help.

Have booked several holidays through Sarah Mitchel, and once again an exceptional service, never failing to disappoint.
Just returned from 10 days in Turkey, and being a bit of a novice Sarah arranged everything and went smoothly and to plan.
Have a cruise booked through Sarah in November and will continue to book through Sarah, meaning no added stress.
Once again thank you Sarah.

Sarah was unbelievably brilliant. She listed to what we wanted and when I kept going back and forth, nothing was too much trouble! She made the whole process so easy and took care of everything. Will 100% be back for more bookings.

Sarah as always got us a good price and took all the hassle out of the booking.

We have yet again gone back to Sarah to book a couples break and family holiday this year. You can not beat her detail and her knowledge.

As always Sarah is there all the way along the booking process. She is totally professional and we depend on her guidance. We have never been let down. We shall definitely go back to her for our next holiday. She guided us to the hotel we stayed in and it was fabulous especially as one of us has restricted mobility.

Sarah is always amazing when booking our holiday - this is the second time see have booked with Sarah. We came home Friday after a fantastic week in turkey and ate now looking forward to our 3rd time booking!! Looking forward to speaking to you soon Sarah!!!! Thanks for being so amazing!!!

As always Sarah, gave a first class service when she booked our holiday. She always goes above expectations , so helpful and gives spot on advice about destinations . Would recommend her to anyone thinking of booking a holiday.

Sarah goes above and beyond to make every holiday completely stress-free and enjoyable. From the very first conversation, she takes the time to understand exactly what you want.

Her attention to detail is incredible, and nothing is ever too much trouble. Even though I ask hundreds of questions 🤣
Whether it’s finding the best deals, organising special requests, or making sure every part of the trip runs smoothly, she handles it all with professionalism and care.

What really sets Sarah apart is her personal touch, you genuinely feel looked after every step of the way. We wouldn’t book with anyone else and can’t recommend her highly enough!

Sarah was brilliant. Superb customer service.

Amazing worker. Kept me updated throughout my booking & on my trip. Any questions right up till going & whilst there she was there anytime to give me the answers.
Very helpful! Thankyou Sarah

Being a solo traveller I was concerned however from start to finish each trip was fully organised despite locations being at time very distant. I had a truly amazing trip to Peru and would recommend it 100%.

Gold service every time Sarah deals with a holiday booking for us. She has excellent customer service, prompt and her information and confirmations of bookings always spot on. This is why I use Sarah for all my bookings. This is where your holiday starts and it’s always hassle free.

Sarah was a great help from start to finish nothing was to much trouble
Really helpful with booking the right cabin on our cruise

If you are looking to book a holiday then look no further than Sarah. She has booked numerous holidays for us over the years and we would not use anyone else. Super efficient, extremely knowledgeable, prompt,professional and a joy to chat over holiday ideas and requirements. Top notch service from start to finish! I can't recommend Sarah enough, she is amazing!

Sarah was recommended to me by my daughter and has been very helpful right from first contact. Nothing was too much trouble and everything was carefully explained to me. I will definitely be using her in the future.

Thank you to Sarah for another amazing holiday which has taken little planning or worry, as Sarah deals with all of this for us.

Always at the end of the phone or an email to answer our questions. Goes above and beyond what we’d ever expect a travel agent to do.

Sarah, from the bottom of our hearts, thanks for looking after our travel needs!!

Best wishes the Barwell’s 🫶

Just returned from a fabulous cruise very well planned and organised by Sarah she is very helpful and always goes out of her way to make sure your trip goes smoothly would very much recommend Sarah to organise your trip

Very helpful, good advice, no pressure to book the holiday

Brilliant,helpful service. Everything in black and white what included if you got any queries Sarah will answer them. We are now on 11th holiday booked through Sarah and hays and will be looking at number 12 shortly.