Our consultant listened to what we wanted the came up with some great options and some advise about dates and flight times,she was ready with info about school holiday times which was a great help. Ha... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much... Toon meer
Bedrijf heeft geantwoord
Hays travel Scarborough 👌. We would highly recommend, brilliant friendly staff , very knowledgeable. Customer service is fab 😊. From walking through there doors you are always welcomed with a smile... Toon meer
Bedrijf heeft geantwoord
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
5 Aberdeen Walk, YO11 1BA, Scarborough, Verenigd Koninkrijk
- 01723 817677
5,0
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
From going in knowing what I wanted
From going in knowing what I wanted, Izzy was really helpful, confident and I had a great experience from start to finish, with booking my holiday and Paul the travel money man sorted my currency for me, nothing was any bother from start to finish
22 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Prompt service
Dealt with quickly. Understood our situation and requirements. Prompt and polite service.
Dealt with by Izzy.
22 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Izzy :-)
Excellent service.
21 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Leanne :-)
Our consultant listened to what we…
Our consultant listened to what we wanted the came up with some great options and some advise about dates and flight times,she was ready with info about school holiday times which was a great help. Having looked at the options we choose our holiday and was then taken easily through the booking process
21 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Izzy :-)
Becky was very knowledgeable on the…
Becky was very knowledgeable on the hotels that I was interested in and very helpful too will use her again.
21 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review it was lovely to meet you and get you booked for your special anniversary. I look forward to helping you again in the future!
Thanks again
Beckie :-)
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated! I hope you have an amazing holiday
thanks again
Amy :-)
Saph is absolutely brilliant as always
Saph is absolutely brilliant as always, so patient with all our different needs and questions! Thank you so much again!
20 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you so much for this wonderful review it was a pleasure booking your holiday :-) I look forward to booking the next one haha
Thanks again
Saph
Brilliant friendly and helpfull staff…
Brilliant friendly and helpfull staff made the booking easy thank you
20 augustus 2026
Antwoord van Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Victoria was a great help in helping us…
Victoria was a great help in helping us choose our cruise in the scarborough office
19 augustus 2026
Antwoord van Hays Travel - Scarborough
Than you for this lovely feedback it was a pleasure booking your trip and look forward to helping you again in the future
Thanks again
Vic
Very friendly and professional…
Very friendly and professional experience from all staff especially Victoria. Thankyou.
19 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank so much for this 5* review! Loved booking you both on a fab trip! Praying for no clouds! See you soon! - Victoria
Antwoord van Hays Travel - Scarborough
Thank you so much for leaving me 5* and booking with me !
We had an excellent lady called Saph …
We had an excellent lady called Saph who helped us choose a holiday in Sicily (we hadn’t decided before we went in). She was very helpful and informative and made the whole experience delightful - thank you
18 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you so much for this 5* review! So glad I could book you such a fab trip! :) - Saph
Antwoord van Hays Travel - Scarborough
Thank you so much for this lovely review and booking with us! See you in store soon! - Beckie
Antwoord van Hays Travel - Scarborough
Thank you so much for this 5* review & booking with me! - Leanne
A less overwhelming way to book a holiday
Izzy was very helpful, kind and patient. She showed me what our options were and offered information which could add to a smoother holiday
14 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you so much for this lovely review and booking with me it was my pleasure! - Issy
Exceptional service
Exceptional service - especially when this customer wanted to change the hotel within a couple of hours of the original booking. There was no quibbling, just careful research to find me another hotel in my price range, by staff who were pleasant, knowledgeable and reassuring. Couldn't be faulted, we have used Hays travel before and will do so again
14 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you so much for taking the time to review my service and score me 5 stars! It really is appreciated.
I hope you have an amazing time
Thanks again
Izzy
Went into Scarborough branch to book a…
Went into Scarborough branch to book a cruise for 2027 were looked after by Isabelle (Izzy) who was fantastic. We’ve booked with her before and she’s fab very helpful and cheerful nothing was too much trouble
15 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated. I hope you have an amazing cruise and look forward to helping you again :-)
Thanks again
Izzy
Very knowledgeable.
Leanne was very knowledgeable about the holiday and cruise i had booked and made the hole process very easy.
15 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you so much for this great review it was a pleasure booking your cruise. I hope you have the most amazing time and i look forward to helping you again in the future
Thanks again
Leanne :-)
Holiday booking
Very helpful young lady (kelly) who dealt with us, most helpful and patient, did her best to find us the best deal and accommodation and explained everything well.
14 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Kelly
Very helpfull and polite
15 augustus 2026
Antwoord van Hays Travel - Scarborough
Thank you for this lovely review and scoring me 5 stars! it really is appreciated i hope you have the most wonderful holiday :-) I will pop a request in for some sunshine haha!
Thanks again
Issy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.