Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... Toon meer
Bedrijf heeft geantwoord
Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... Toon meer
Bedrijf heeft geantwoord
Hays travel Scunthorpe is definitely worth a 5 star review. All the staff are amazing, greeting you the minute you walk in the door. Nothing is too much trouble and they know exactly what they are doi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
91 - 93 High Street, DN15 6LY, Scunthorpe, Verenigd Koninkrijk
- 01724897553
4,9
Uitstekend
794 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Service!
Lisa listened to my brief, dates, airports and price and provided me with seven options to choose from. Wasn't rushed and was able to research each option before selecting Agadir.
Lisa provided the link in order for me to pay a deposit and emailed me all my documents.
Absolutely perfect from start to finish. Very pleased, thank you.
20 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for the review ~ Lisa :)
Excellent very helpful and explained…
Excellent very helpful and explained every thing .
12 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for the review ~ Lisa
Very pleasant staff
Very pleasant staff, giving good advice and answering any queries
19 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your review ~ Holly :)
Friendly and knowledgeable staff
Friendly and knowledgeable staff, very helpful and had answers to all the questions that my daughter put to them,first time they have criused, me and my wife have criused many times and always had good service from yourselves.
14 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Nicole
Great customer service
Lisa was brilliant. Friendly and helpful!! Looked after us and gave us everything we needed with after sales contact. Will definitely use again.
17 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Lisa
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. - Hannah
Lia Hays Agent was very helpful and…
Lia Hays Agent was very helpful and Knowledgeable .
12 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for the review ~ Lisa
Lisa our agent is just fantastic
Lisa our agent is just fantastic, we go back time and time again as she is just so helpful and gets us sorted instantly.
Knows what she is doing and makes it completed hassle free
10 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa
Tconsitant high quality servehe travel consultant we booked our…
The travel consultant we booked our holiday with was on a day off. Her colleague took over, dealt with everything we needed to do. Shows the high consistency and level available from your trained staff and systems.
27 juli 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Nicole
Nicole took my request contacted…
Nicole took my request contacted provider and answered all my questions
Unfortunately she was day when I popped in the next day to book
3 augustus 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. Nicole
They did exactly what I asked.
The travel agent Nicole, at Scunthorpe Hays was very helpful. She was not available when I called but she called me back within the hour as promised. I knew what I wanted so she got straight to it and within 30 minutes I was booked. There was a small issue as the online payment system would not work so Nicole happily called me and allowed me to pay over the phone. I also like the direct debit option which I have never used before allowing you 6 weeks before trip instead of 10/12.
24 juli 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Lisa
A Good Experience
As usual this was an amazing experience where all my request and questions were answered
Very polite and knowledgeable to my every need
An experience that was second to none
26 juli 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Nicole
Great booking experience
From start to finish, the staff were so helpful. I booked last minute to Orlando, after my friend who was much more knowledgeable had to pull out. I felt a little overwhelmed, but was helped asking the way by everyone at the Scunthorpe branch.
13 juli 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for the review - Sophie
everything was going well but the…
everything was going well but the impression I got the young lady wanted to get to finish the conversation as soon as possible. i e get rid of me as a customer
22 juli 2025
Antwoord van Hays Travel - Scunthorpe
Hello there, thank you for your feedback. I will pass your comments on to the lady who booked your travel arrangements. I am sorry you felt this way, we pride ourselves on our excellent customer service and I apologise if this wasn't the case when you booked with us. Lisa - Assistant Manager
Antwoord van Hays Travel - Scunthorpe
Thank you for your lovely words. It was a pleasure to book your holiday. Lisa
Friendly staff nothing to much trouble
I spoke to a very friendly member of staff she took my details of what it was I needed. Came back with a price and I was able to book straight away. Sophie was able to answer all my questions very professional
20 juli 2025
Antwoord van Hays Travel - Scunthorpe
Thank you for the review ~ Sophie
Antwoord van Hays Travel - Scunthorpe
thank you for your review ~ Nicole
Antwoord van Hays Travel - Scunthorpe
Thank you for the review! ~ Sophie
Antwoord van Hays Travel - Scunthorpe
Thank you for the lovely review ~ Holly :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.