Hays Travel - Shanklin Reviews 

681
TrustScore 5 uit 5

5,0

32 Regent Street, PO37 7AA Shanklin, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff in the Shankin Branch are always very helpful and super friendly. The advise given is professional and comes from experience. The booking process was straightforward and all questioned an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Teresa was extremely helpful in guiding us to the perfect cruise we were looking for. She offered us an extended payment plan as the balance was so close. Many thanks.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 32 Regent Street, PO37 7AA, Shanklin, Verenigd Koninkrijk

  • 01983 866266

5,0

Uitstekend

TrustScore 5 uit 5

681 reviews

5 sterren
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5,0

Alle reviews

(681)

119.579 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Booking my cruise

I was helped today by Nicola., who was very efficient and helpful. She answered all my questions and got me a very good deal. I have delt with Nicola a few times and always found her to be very pleasant

3 december 2025
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Antwoord van Hays Travel - Shanklin

Thankyou so much for your lovely comments, always a pleasure to book your holidays / cruises for you :)

Beoordeeld met 5 van de 5 sterren

We always book with Hays Travel in…

We always book with Hays Travel in Shanklin. The staff are so lovely and helpful. I always leave with a smile on my face. ☀️🏖️✈️✈️🌞🌞

18 november 2025
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Antwoord van Hays Travel - Shanklin

Thank you for another wonderful review, you always make us smile too :) It's always lovely to see you :) Kindest regards, Nikki + Sarah

Beoordeeld met 5 van de 5 sterren

Warm and friendly welcome

After a mess up with our cruise this year , I didn’t want to go back to Hays , but decided to try Shanklin , what a friendly warm welcome we got , very knowledgeable and listened to what we said (even apologized for this years mess up , even tho it wasn’t them) we booked our cruise and will be going in again.

20 november 2025
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Antwoord van Hays Travel - Shanklin

Thank you so much for coming back to Hays, we really do appreciate you giving us a second chance. Your custom is very important to us and we value your review. We look forward to welcoming you back in to Shanklin again soon :) Kindest regards, Sarah + Nikki

Beoordeeld met 5 van de 5 sterren

Teresa was so kind and helpful

Teresa was so kind and helpful, she listened to all of my requests and was nothing but amazing at getting the right flights for us

14 november 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your review! I'm so glad we got you booked, how exciting!

Beoordeeld met 5 van de 5 sterren

The service given by Teresa was first…

The service given by Teresa was first class.

11 november 2025
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Antwoord van Hays Travel - Shanklin

Thankyou for taking the time to leave a review. It was lovely to see you, and really appreciate you booking with us again.

Beoordeeld met 5 van de 5 sterren

Well done Hays Travel

Knowledgeable and happy staff. Made the booking easy and enjoyable

6 november 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your review and thank you for booking with us again, it's always a pleasure to see you both

Beoordeeld met 5 van de 5 sterren

Sarah in shanklin was very…

Sarah in shanklin was very knowledgeable and helpful it was a pleasure to deal with her.

30 oktober 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your lovely review and coming back to book your next holiday with me. I look forward to seeing you both again soon. Kindest regards, Sarah :)

Beoordeeld met 5 van de 5 sterren

The staff are always helpful and…

The staff are always helpful and welcoming also very knowlegable,nothing was too much trouble,you know you are in safe hands with an expert team,I always use then to book my holidays.

26 oktober 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your kind review :) It was a pleasure to get this booked for you. Kindest regards, Sarah

Beoordeeld met 5 van de 5 sterren

We dealt with a lovely lady called…

We dealt with a lovely lady called Teresa yesterday in Shanklin she was just a breath of fresh air, she knew what we were looking for and helped us pick a holiday for next year. We will definitely ask for her going forward. Thank you, great service!

25 oktober 2025
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Antwoord van Hays Travel - Shanklin

Thank you so much for your kind review. It was really lovely to meet you and find your perfect holiday.

Beoordeeld met 5 van de 5 sterren

excellent all round

excellent all round

18 oktober 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your kind review. It was a pleasure to get this booked for you :) Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Shanklin hays IOW

I spoke to Donna in shanklin hays travel, she was very polite and informative nothing was to much.

22 oktober 2025
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Antwoord van Hays Travel - Shanklin

Hi Jocie, thank you for your kind words , it's very much appreciated .
Donna

Beoordeeld met 5 van de 5 sterren

Donna was very helpful when we were…

Donna was very helpful when we were planning our honeymoon. Lots of usual information about different locations / options and an easy booking process.

9 oktober 2025
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Antwoord van Hays Travel - Shanklin

Hi Emma, it was a pleasure arranging your honeymoon . Where you have chosen looks absolutely gorgeous.

Donna :-)

Beoordeeld met 5 van de 5 sterren

Fjords 2027

We popped in to gather some information on a Nordic cruise. Nikki was really helpful and gave us everything we needed to know. We booked there and then. Fantastic service. I hadn't been into a travel agents for years but will definitely book through Hays again.

30 september 2025
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Antwoord van Hays Travel - Shanklin

Thankyou for your kind review. It was a pleasure to get this booked for you all x

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Sarah is always really helpful and knowledgeable.

20 september 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your lovely review - it's always a pleasure to get you booked :) Sarah

Beoordeeld met 5 van de 5 sterren

Great customer service with a smile

Great customer service with a smile. Helped us pick the right holiday and identified the best time for us to visit. Explained everything and looked up anything we were unsure of. Overall a great experience.

20 september 2025
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Antwoord van Hays Travel - Shanklin

Thankyou for your lovely review, it was my pleasure to get this booked for you :)

Beoordeeld met 5 van de 5 sterren

Fantastic service as always with Sarah…

Fantastic service as always with Sarah at hays travel shanklin Isle of Wight she has always been friendly and helpful she is an asset to the travel industry she’s also a very bubbly happy person.

Kind regards

Layton young

23 september 2025
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Antwoord van Hays Travel - Shanklin

Thank you for your lovely review. It was a pleasure to book you all again :) Kindest regards, Sarah

Beoordeeld met 5 van de 5 sterren

Hays travel shanklin

Popped into Hays travel shanklin.
Spoke to sarah in the hopes of going to sharm el-sheikh but the flights just didn't fit to what we wanted so she looked for other places & found Tunisia the flights was exactly what we wanted & perfect hotel.
We always get excellent friendly service from all the staff there & sarah has so much patience with us.

14 september 2025
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Antwoord van Hays Travel - Shanklin

Thank you both for your lovely review. It's always a pleasure to see you both and thank you for making another booking with us :) Kindest regards, Sarah

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