Hays Travel - Shelley Moore Reviews 

We contacted Shelley and told her what we were looking for. Shelley found the cruise and flights that we wanted and she also looked for the best cabin available for us. Shelley did a great job for us, and we will definitely use her in the future.

Shelley was patient and very helpful in finding our perfect holiday. Would highly recommend using her services 😊

So helpful from start to finish. We weren’t the easiest people to please with a few changes but Shelley helped every step of the way. Would highly recommend

Talented people care about the service they provide to you

Excellent service, all
Questions enquiries answered promptly and with friendly expertise. Booking documents sent as promised by return

Excellent communication throughout and stress free. Highly recommend 👌

Amazing experience, very fast everything explained to detail, and got a bargain 😀

Shelly was very helpful,she was amazing,would definitely recommend Shelly and will be booking with her for future holidays.

Shelley was really helpful when booking a trip,will definatly be book more holidays with shelley

Shelley was incredibly helpful and very knowledgeable about the holiday ensuring we had all of the information we needed and also helped to secure the best possible price. We will definitely be using Shelley for our next booking.

Shelley was amazing booking our holiday. We were difficult, due to a large group and needing certain rooms, a hotel that provided for allergies and child friendly. Nothing was too much to organise! We’ve had a wonderful holiday booked for a perfect price. Any other holiday going forward we will be straight back. Thank you!

Shelley Moore was so helpful providing lots of helpful advice when choosing our holiday , nothing was too much trouble and have already made recommendations to friends looking for holiday options . Our third time securing a holiday with Shelley and definitely won’t be the last , top notch agent

it was so easy to book Shelley offered us choices throughout.
The system to pay the deposit was easy to use. Shelley was clear with her advice and guidance also very knowledgable

I had a wonderful experience booking my trip through this travel agent. From the very beginning, they were friendly, approachable, and genuinely interested in helping me plan the perfect getaway.

They took the time to understand exactly what I was looking for and offered thoughtful suggestions that really suited my preferences and budget. Communication was clear and prompt throughout the process, which made everything feel easy and stress-free.

What stood out most was their warm and professional attitude — nothing ever felt like too much trouble. 🫶🏼

Shelley made the whole process seamless!

Great price, great communication & we'd highly recommend!

Travel consultant Shelley was really helpful & very informative all through the booking process.

Easy and straight forward. Shelley was amazing.

Everything was well explained, and some great tips to prepare a large party for the our family holiday.

Shelley was incredible helpful when booking Lapland for 2026. She was quick in response , gave loads of options and was extremely knowledgeable. She made the whole booking process quick and easy from start to finish . Would highly recommend using Shelley again and have passed on her details to friends

My experience with Shelley Moore was absolutely brilliant. She made me so comfortable booking with her and went through everything in detail as this is my first ever cruise. I now cannot wait to go and even looking to book with her for another holiday. I have already recommended Shelley to my friends and will continue to do so.