Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Toon meer
Bedrijf heeft geantwoord
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When we want to book a cruise we visit Hays Travel. Mary and Sophie are superb and are always happy to help and answer questions, no matter how long it takes. Excellent service. Thank you Mary and Sop... Toon meer
Bedrijf heeft geantwoord
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sen... Toon meer
Bedrijf heeft geantwoord
Very happy with our experience at Hays Travel in Shepton Mallet as usual. Would recommend all their staff who are very helpful and knowledgeable and willing to listen to you. Thank you! A++++++
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
27 High Street, BA4 5AQ, Shepton Mallet, Verenigd Koninkrijk
- 01749574032
4,9
Uitstekend
523 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and informative making the…
Very helpful and informative making the booking process quick and easy.
9 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thankyou so much for the kind words, it was a pleasure to help! - Liam
Excellent service
When we want to book a cruise we visit Hays Travel. Mary and Sophie are superb and are always happy to help and answer questions, no matter how long it takes. Excellent service. Thank you Mary and Sophie.
30 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure seeing you and booking your holiday's, I'm sure you will have a lovely time, Mary & Sophie
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5 star review, it was lovely to meet you both and I am sure you will have a brilliant time! Sue
I love our local Hays travel
I love our local Hays travel. The staff our fabulous, so helpful, very friendly, and easy to talk to.
Regards
Suzie
14 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thankyou for the lovely review Suzie! It was a pleasure to get your next holiday confirmed! - Liam
Excellent agency
The manager spent time with us to make sure the holiday we were looking at was the right one for us and took time to ensure all parts of the holiday were successfully booked.
5 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holiday, Mary
Very happy with our experience at Hays…
Very happy with our experience at Hays Travel in Shepton Mallet as usual. Would recommend all their staff who are very helpful and knowledgeable and willing to listen to you. Thank you! A++++++
11 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thankyou for the lovely review! I'm glad I could help! - Liam
Shepton Mallet Hays is always friendly…
Shepton Mallet Hays is always friendly answering questions quickly and clearly a great team
1 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Many thanks for your 5* review, I hope you enjoy your Birthday celebration, Sophie
Excellent Experience
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sense of humour show off Hays in a great light.
6 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Dear Howard,
It was lovely to see you again and I am glad that I was able to help you book your next cruise. Thank you for the 5 star review.
Sue
Sue brilliant!
Sue, our advisor, was brilliant and had time to sort out what WE wanted and didn't try to sell us beyond that.
Found the best for us with our help and budget.
She made time for us., brilliant
7 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your kind words and 5 star review. It is always a pleasure to see you both and help with your next adventure!
Sue
Mary has really got to know us
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight times, length of flight, small hotel, all inclusive and adults only and transfer times-Mary goes through every detail and we’re always pleased with the outcome of our visit… and our holiday is booked by the time we leave!! Excellent!!
5 juli 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure to see you and book your holidays, I'm sure you will have an amazing time, Mary
Me and my friend didn't no what we…
Me and my friend didn't no what we was doing but the guy that help us was very helpful, new what we was doing he explained it so we understood , he very good at his job.
He went through all are opptions.
24 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, I'm so happy we were able to find your holiday and am sure you will have a lovely time, Liam
Helpful staff
23 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your kind review, its always a pleasure to see you and book your holidays.
From Liam and the rest of the team at Shepton
Really good service from Liam.
Really good service from Liam.
Booked a lovely trip for next year 🎉
26 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thankyou for the lovely review, it was my pleasure! - Liam :)
The staff in shepton mallet branch are…
The staff in shepton mallet branch are always very helpful sophie was very helpful i will always use this branch very good thank you
23 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for the lovely review, it is always a pleasure to book your holidays with your son - Sophie :)
Excellent service as always from Mary…
Excellent service as always from Mary Freestone. She knows what we want from a cruise and goes the extra mile to make sure we get it.
14 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your lovely review, it is always a pleasure to see you and book your holidays, I'm sure you will have a lovely time, Mary
Mary
Mary, is a very kind and helpful lady who helped us book our October trip, she explained the price of the holiday, seats and airport parking, always a pleasure to see her. Thanks Mary.
21 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Thailand 70th birthday celebration
We were very pleased with the professionism of Sophie and Mary for making our booking as easy as possible.
Nothing was to much trouble and Hays always make you feel special 😁 we have always used this Hays location and we will continue to do so,highly recommend
20 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you so much for the lovely review. I am so happy we were able to arrange such a special holiday for your birthday. - Sophie
Antwoord van Hays Travel - Shepton Mallet
Thank you for the lovely feedback. It is always our pleasure to book your holidays - Sophie
Excellent customer service from Sophie.
Excellent customer service from Sophie.
Always book our holidays through Hays at Shepton now
10 juni 2026
Antwoord van Hays Travel - Shepton Mallet
Thank you for the lovely feedback. It is always a pleasure to book your holidays - Sophie
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