Helpful understanding staff who certainly did above and beyond their best to get just what we wanted. Sheringham branch you deserve a gold medal.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Nina Loose is new to the store and I couldn't praise her efficiency and patience enough. Despite numerous changes and additions she has helped us to plan the trip of a lifetime. This is the first time... Toon meer
Bedrijf heeft geantwoord
Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... Toon meer
Bedrijf heeft geantwoord
Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
8 Wyndham Street, NR26 8BA, Sheringham, Verenigd Koninkrijk
- 01263 820400
4,9
Uitstekend
551 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Sheringham
Thank you for your review, it is always a pleasure to book your holidays.
I will pass on to Ellie when she is back in branch. Best wishes, Liv :)
It was an amazing service
It was an amazing service. The ladies were so helpful and sorted everything out for us regarding booking our cruise.
8 mei 2026
Antwoord van Hays Travel - Sheringham
Thank you so much for your kind review, I am sure you'll have a lovely time. I will pass this on to Alice when she is back in branch.
Thank you, Liv :)
Nina listened to our requirements and…
Nina listened to our requirements and was very helpful in assisting us to a good result.
29 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, It is always great to see you both! Ellie :)
Came to Sheringham just for an ice…
Came to Sheringham just for an ice cream and ended up with a holiday as your friendly and helpful staff ( Ellie )
Made it very easy to book and provided all the information we required.
5 mei 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, I am pleased we got you a great late deal booked. Hope you enjoyed your ice cream! Ellie :)
very good as always
29 april 2026
Antwoord van Hays Travel - Sheringham
We appreciate your continued positive feedback and are glad you are happy with our service. Ellie :)
Very professional
All the staff were extremely helpful, particularly Alice who took us through the booking.
29 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your feedback, I will pass this onto Alice. Ellie :)
Ellie was very helpful and efficient.
Very efficient and helpful as are all the staff at Sheringham.
20 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, Ellie :)
Helpful advice and good service
Helpful advice and good service but you pay more than booking it online
17 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your review, We're glad we could help and service your needs. Ellie :)
Lovely lady
Lovely lady, very helpful and understanding of my needs as I’m nearly 80. Got me sorted in no time. I’m a long time friend of Mr and Mrs Gajjar, I’m joining them on holiday . I’m very excited so thanks to Nina I’m all set to go.
Many thanks
June Berry
16 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, I will pass this onto Nina. Ellie :)
Excellent service
Excellent service! Friendly & helpful, can't fault the staff.
We always book through Hays because the overall experience is great!
15 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your kind words. We're pleased to continue deliver service which makes you return. Ellie :)
Booked exactly what we wanted quickly…
Booked exactly what we wanted quickly and efficiently
31 maart 2026
Antwoord van Hays Travel - Sheringham
Thank you for your review, Always a pleasure to sort your bookings. Ellie.
Straightforward booking process
The lady who dealt with our request was friendly, helpful and knowledgable.
The booking process was fairly straightforward and the pricing competitive.
11 april 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, I will pass this on to Nina, Thanks, Ellie :)
Nine was very informative and was able…
Nine was very informative and was able to explain details very clearly !
7 april 2026
Antwoord van Hays Travel - Sheringham
Thank you so much for your kind review, I will pass this on to Nina for you. Many thanks, Liv :)
Ellie in Sheringham was very helpful…
Ellie in Sheringham was very helpful and promptly found us the information we needed.
29 maart 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, It was a pleasure to do your booking! Ellie :)
Very efficient service
Very efficient service. Nina listened to what we were looking for and found us several holidays to choose from. She then helped with the booking when the payment system didn’t work for us.
22 maart 2026
Antwoord van Hays Travel - Sheringham
It was lovely to see you both and get your holiday all booked so pleased I was able to help, I am sure you will have a lovely time Nina.
Friendly and efficient holiday booking experience from Hayes Travel in Sheringham
My experiences with booking vacation via websites has not always been great and can be quite hard work. I decided to use a face-to-face travel agent to evaluate the experience. The Hayes travel in Sheringham is my closest branch but I decided to call instead. The call was answered quickly and I spoke with Nina, who was very pleased to help me book my vacation. I knew the location/hotel and dates I wanted. Nina quickly went through everything and answered all my questions efficiently. Something that's missing from online booking systems. Nina managed to match the online price and I booked straight away. Follow ups and paperwork have been delivered as promised and I now feel safer with Hayes managing things from now on.
21 maart 2026
Antwoord van Hays Travel - Sheringham
Thank you for lovely comments, I am so pleased to hear that your experience booking with us was so positive and I was able to help. It's great to know that we could provide efficient and helpful service, matching online prices and delivering on our promises. Thank you for your feedback and for trusting us with your vacation plans.
Excellent
Ellie was extremely helpful & patient. Fou nd the perfect holiday (hopefully!)
17 maart 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, It was a pleasure, Ellie :)
Very helpful patience and if they can't…
Very helpful patience and if they can't find what you want they will do it for you .
6 maart 2026
Antwoord van Hays Travel - Sheringham
Thank you for your lovely review, Ellie :)
Antwoord van Hays Travel - Sheringham
Thank you for your review, It was a pleasure to get you booked. Ellie :)
Antwoord van Hays Travel - Sheringham
Thank you for your review! Ellie :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.