Very efficient assistance from Hay's at Shildon. Most helpful and informed throughout our holiday process. Booking was straight forward and the staff first class. Very pleased.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have been using hays travel for a lot of years and have found them very helpful when booking our holidays. We found them very competitive in price. The staff are very friendly and they sort everyth... Toon meer
Bedrijf heeft geantwoord
The lass that seve us for Benidorm 1st Dec for a week she was very helpful kind and patient and helpful . We both pensioner and she offered to help us when time come to put on to an apps on my pho... Toon meer
Bedrijf heeft geantwoord
I've got booked my holidays and got currency for over 30 years at the Shildon Hays travel branch Always a delight My first time meeting Sian and lovely, friendly and professional lady expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
63 Church Street, DL4 1DT, Shildon, Verenigd Koninkrijk
- 01388 777000
4,9
Uitstekend
849 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sian land was fantastic a real credit…
Sian land was fantastic a real credit to your team and overall business. She went above and beyond to find me to best price and location for my holiday next year. Very professional yet warm and natural. It’s about 12 years since I used a travel agent and I will be back. Thank you so much!
10 juni 2026
Antwoord van Hays Travel - Shildon
Thank you so much for your lovely review, Your feedback and wonderful comments are much appreciated!! I will make sure to pass these along to Sian
Owen :)
Antwoord van Hays Travel - Shildon
Thank you so much for your lovely lovely feedback, its so appreciated.
Kind regards
Sian :)
Antwoord van Hays Travel - Shildon
Thankyou so much for your lovely review, I really appreciate your feedback :)
It was nice to meet you.
Thanks Sian :D
100% great service
I've got booked my holidays and got currency for over 30 years at the Shildon Hays travel branch
Always a delight
My first time meeting Sian and lovely, friendly and professional lady explained everything
Double check details
Easy booking process
Helped me with Hays travel app too
Another great service
Highly recommend
9 juni 2026
Antwoord van Hays Travel - Shildon
Thank you so much for your lovely lovely feedback, its so appreciated and I hope to see you again soon for your tickets and currency :)
Kind regards
Sian :)
Antwoord van Hays Travel - Shildon
Hi Lyanne, Thank you so much for your lovely review it is really appreciated and i hope you all have a fantastic time!
Thanks, Megan :)
Great Service
31 mei 2026
Antwoord van Hays Travel - Shildon
Thankyou for your feedback :) It was lovely to book this for you both
Thanks Owen :)
Owen was extremely helpful throughout…
Owen was extremely helpful throughout the process of us booking our holiday, very patient as we had our kids with us and was friendly to all of us. Explained everything in great detail and didn’t leave anything out.
30 mei 2026
Antwoord van Hays Travel - Shildon
This is so lovely to hear that you were happy with my service, I hope to see you again soon.
Thanks Owen :D
Antwoord van Hays Travel - Shildon
Thank you for taking the time to leave a review and for your lovely comments!! They are much appreciated
Owen :)
Found our dream holiday posted on the…
Found our dream holiday posted on the Facebook page,we’re quick to reply back and help out with any questions I had
Thank you especially to Megan!
20 mei 2026
Antwoord van Hays Travel - Shildon
Thank you so much or your lovely review Georgia, I'm so glad we got your sorted you will have an amazing time !!!
Thanks, Megan
couldnt fault owen at all he was lovely…
couldnt fault owen at all he was lovely very helpful
14 mei 2026
Antwoord van Hays Travel - Shildon
Hi,
Thank you for such a lovely review and for your wonderful comments!! It was my pleasure to help you get booked :)
Many Thanks
Owen
Great customer service
Owen is a lovely member of your team and a credit to you at Hays travel Shildon. He explained everything to me as I’d never been on a cruise before and I’ve not been abroad for a very long time. He was extremely knowledgeable and helpful. I will be booking future travel with yourselves.
13 mei 2026
Antwoord van Hays Travel - Shildon
Thank you for such a wonderful review and your lovely comments!! It was my absolute pleasure to help you get sorted for you first ever cruise!! Your going to have the most amazing time and thank you for trusting me to help get you booked!!
Owen :)
Fantastic Service
Fantastic Service from the staff at Shildon! Everyone was so friendly, chatty and professional. Thanks Owen for booking my girls get away! Will always book with Hays Travel Shildon :)
12 mei 2026
Antwoord van Hays Travel - Shildon
Hi,
Thank you for such a lovely review and for your wonderful comments!! It was my pleasure to help you get booked :)
Many Thanks
Owen
Being able to get the holiday we…
Being able to get the holiday we wanted. The travel clerk went out of her way to help.
10 mei 2026
Antwoord van Hays Travel - Shildon
Thank you for taking the time to leave a review and for you wonderful comments!! They are much appreciated and i will pass them along to Megan
Owen :)
A perfect consulation
Great communication.
Did what he said he would do.
Good listener and a text book booking in less time than it takes the kettle to boil.
Well done
Owen
10 mei 2026
Antwoord van Hays Travel - Shildon
This is lovely to hear thankyou so much for your lovely review - Its always appreciated
Thanks Owen :)
Sian was very knowledgable
Sian was very knowledgable, friendly and helpful! She gave lots of suggestions of hotels and resorts till we found the right match.Always a pleasure to book at Hays excellent customer service off Sian.😍
2 mei 2026
Antwoord van Hays Travel - Shildon
Thank you for taking the time to leave a review and for your wonderful feedback about Sian!! I will make sure to pass it along to her
Owen :)
Great service and all the support we…
Great service and all the support we needed from Megan with regards to picking the right cruise for me with it been my 1st cruise.
Was shown different cruises and everything explained perfectly which resulted in me booking a cruise for the dates I was hoping for
6 mei 2026
Antwoord van Hays Travel - Shildon
This is lovely to hear, thank you so much for booking with me again :) Thanks Megan
Megan was very helpful
Megan was very helpful
In booking our break to Rome
Really made the booking easy
Thank you xx
3 mei 2026
Antwoord van Hays Travel - Shildon
This is lovely to hear, thank you so much for booking with me again :) Thanks Megan
We always bookSian as she always tries…
We always bookSian as she always tries to get the best deal.
3 mei 2026
Antwoord van Hays Travel - Shildon
I always appreciate you coming back to me everytime - thank you so much for booking again :)
Thanks Sian :)
Sian and the team at Hays Travel…
Sian and the team at Hays Travel Shildon were extremely helpful, and I would definitely recommend them. Well done to them!
1 mei 2026
Antwoord van Hays Travel - Shildon
This is lovely to hear, thanks so much for booking with us for your birthdays! You'll all have a fab time :D
Thanks Sian & Iben
Antwoord van Hays Travel - Shildon
Thank you so much for your lovely feedback, It was a pleasure booking this for you all - I hope you all have a fab time!! :)
Thanks Sian :)
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