The lady who sorted out our holiday was fantastic doing her job we got everything what we needed well done lorna your great
Bedrijf heeft geantwoord
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Lorna the agent was extremely efficient and friendly. She helped us to choose an hotel close to attractions in Prague for our 3 night stay. She also gave good advice and printed out our documents i... Toon meer
Bedrijf heeft geantwoord
Well what can I say Lorna from Shipley branch as gone above and beyond like she always does not just for myself but others as well, she is warm and welcoming and trys her best to find you the right ho... Toon meer
Bedrijf heeft geantwoord
Always an exceptional service from all staff. Special thanks to Shannon for organising our latest booking, she goes above and beyond.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
5 Market Square, BD18 3QB, Shipley, Verenigd Koninkrijk
- 01274 965962
4,9
Uitstekend
765 reviews
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Holiday to Thailand
Shaun was incredibly helpful and knowledgeable when booking our holiday to Thailand. The whole process was completely stress-free, and we’re so excited to go! Thank you so much, Shaun, for all your help 😊
18 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Shaun was has great knowledge about…
Shaun was has great knowledge about booking my first cruise and appreciate his advice
20 januari 2026
Antwoord van Hays Travel - Shipley
Thank you for your feedback - Shaun :)
Lorna From the Shipley Branch
Lorna From the Shipley Branch was very helpful and patient and couldn't do enough helping us find the perfect holiday for my husbands 70th birthday 😀
18 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Very efficient process booking.
Very efficient process booking our holiday, everything was well explained and smoothly done. All aspects were dealt with calmly,even dealt with my excitable husband. Thank you.
18 januari 2026
Antwoord van Hays Travel - Shipley
Thankyou for your kind feedback, it was a pleasure to get your holiday booked for you :) - Philippa
Antwoord van Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Laura our holiday advisor …
Laura our holiday advisor is brilliant we always wait to see her.She is friendly knowledgeable and remembers us by name, but all the staff are friendly and approachable
15 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Our experience was great
Our experience was great. Lorna is very knowledgable.
We had a few ideas of places to go for our hols, Lorna checked them all to make our decision easier to choose which was best for us.
15 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get you booked and see you in store :) - Lorna
Lorna is an absolute star
Lorna is an absolute star. We have booked before with Lorna and she is always able to find exactly what we are looking for within our budget. She explains everything in detail and is very professional.
14 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your kind feedback, it is always a pleasure to see you in store :) - Lorna
Friendly, professional service
On arrival at the premises, I received a lovely warm and friendly greeting from Shannon. She spent time listening to my requirements for a tailored 2 centre holiday to Italy, and arranged to call me back with search results results later that day, which she did. After a little tweaking, it didn't take her long to come up with the perfect package to fit my budget.
The whole experience was so straight forward and managed very professionally, I will definitely use Hays for future bookings and would recommend them to my friends and family.
10 januari 2026
Antwoord van Hays Travel - Shipley
Thankyou for the lovely review Denise ! :) - Shannon
Really happy with Alisha's hard work in…
Really happy with Alisha's hard work in booking our trip. She made it suit our preferences and took her time in getting it right, as well as a nice discount as well. We can't wait to go in November. Thanks again.
10 januari 2026
Antwoord van Hays Travel - Shipley
Thankyou for your lovely review ! I hope you both have an amazing time ! :)
Did everything we asked
Fine. We had very specific plans so the assistant put everything together well. No issues
1 januari 2026
Antwoord van Hays Travel - Shipley
It was a pleasure to get you booked in store and its great you have got something to look forward to :) - Lorna
The process was extremly easy
The process was extremly easy, I did not have much time and the young lady Lorna offered to do the research and phone me with the details. She kept her word and phoned to let me know the details. It made booking easy - i will use the service again
8 januari 2026
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to see you in store and get your holiday booked for you :) - Lorna
Antwoord van Hays Travel - Shipley
It was a pleasure to get you booked in store :) - Shaun
Very helpful friendly staff who got…
Very helpful friendly staff who got everything sorted out.
28 december 2025
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback :) - Lorna
Antwoord van Hays Travel - Shipley
Thankyou for your review :)
Friendly service and made us feel that…
Friendly service and made us feel that they were trying to do the best for us. As a teacher, I was especially pleased at the way the more experienced staff supported their younger colleague in training without undermining her.
24 december 2025
Antwoord van Hays Travel - Shipley
Thank you for such a lovely review and I will make sure that we pass this on to Phillipa on her next day in. Was great we managed to get you guys a great deal on your holiday and thank your for letting us book the trip. See you soon - Shaun :)
Excellent customer service
Excellent customer service, easy process, Advisor very knowledgeable on places I was thinking of going to and got me a great price in a top hotel. Will definitely use for my next trip away.
21 december 2025
Antwoord van Hays Travel - Shipley
Aww thank you guys for writing this lovely review and for 5* score on the experience you had in the branch. Was lovely meeting you and booking you on your holiday. If you need anything else in the meantime just pop in and see me - Shaun :)
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to see you in store and hope you have a good christmas :) - Lorna
We were listened to very carefully
We were listened to, so the options we were offered made sense.
Being given comparable holidays meant we could make the right choice for us.
20 december 2025
Antwoord van Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Shaun
Excellent service as usual
Very knowledgeable staff who have actually been on the cruise you are booking.
11 december 2025
Antwoord van Hays Travel - Shipley
Thank you for your feedback :) - Lorna
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