Came in for some Euros and was served by a pleasant polite lady called Karen she was so helpful and certainly will use Hays travel again
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We went into the south shields branch for currency plus to get a price a holiday to Egypt. All 3 lady's we very professional, curtious and looked for the best holiday deal for us. Advised us on w... Toon meer
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Very friendly efficient and knowledgeable Nicola was helpful and effective, it was obvious she is very experienced. Despite being in a very busy agency the team are always happy to help follow up... Toon meer
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My friends and family members always ask me how I get so many holidays. I have 3 words…. KERRY at HAYS TRAVEL. She works her socks off to find us amazing holidays at brilliant prices! Couldn’t be w... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
16 Denmark Centre, NE33 2LR, South Shields, Verenigd Koninkrijk
- 01914329382
4,9
Uitstekend
823 reviews
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Fabulous service
The easiest of booking with a very nice consultant who looked of options within our budget. We took time to look at options and nothing was too much trouble.
11 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for booking and your lovely feedback :) x
Very friendly and knowledgeable staff
17 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for booking and your lovely feedback :)
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for booking and your lovely feedback :) X
We're not honeymooners!
Hays suggested this cruise a month or two ago. When we returned this week, Lucinda was happy to telephone Ambassador and get the best deal for us.
As it was, she was able to secure a 15% discount on the cruise part.
The Virgin Atlantic flights were so cheap we were able to move up a class :)
7 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for booking and your lovely feedback it was a pleasure :) x
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you very much :)
Nicola was great she went through all…
Nicola was great she went through all the group booking then we changed the date nothing was too much trouble
10 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you for your kind words :)
Lucinder went out of her way to help…
Lucinder went out of her way to help me. She is lovely and friendly and it's great to be able to go in and book like the good old fashioned way instead of over the Internet
6 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you for your lovely review :)
Lucinda was very helpful took her time…
Lucinda was very helpful took her time to find me my holiday .and explained everything well
5 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you very much :)
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you :)
The staff at South Shields are so…
The staff at South Shields are so helpful and friendly. We always go to them for a holiday as we know we're in safe hands.
5 september 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you for your feedback
Antwoord van Hays Travel - South Shields Denmark Centre
Aww thats lovely thanks so much James, have a lovely holiday :) Kerry
Arranging a special trip to New York for my husband
Every question I had relating to my holiday was resolved so quickly. I got an excellent deal and highly recommend the messenger service. Grace is an asset to the Hays Travel team and was absolutely amazing arranging a very special trip in 2026 for my husband who is recovering from cancer. Five star service you deserve a huge pat on the back. Julie Whale.
30 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Hi Julie, thank you for your kind comments and a lovely review. It was an absolute pleasure speaking with you and i am so glad we got you sorted and i hope you and your husband have a lovely deserved holiday. Thanks so much again. Grace x
Very friendly and helpful!
Myself and my mam have never had a holiday in a different country before, so we had very little idea what to do, where to start, or anything else! The staff were really nice, answered all of our questions, they were very polite, insightful, and we now feel confident to go on our first holiday :)
26 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you for your lovely feedback.
Extremely helpful, helped me from
Extremely helpful helped me from
The minute I walked through the door managed to book my first family holiday
28 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Aww thanks so much for the feedback- Lucinda x
Kerry was very helpful,she phoned me as…
Kerry was very helpful,she phoned me as soon as she found ideal holiday for me
21 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks George - have a fab time - Kerry
Good
Good, the girl I dealt with was very helpful. But the computers they were using were very poor. Needs to be updated.
27 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for the feedback :)
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks for the lovely feedback :)
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you for your kind words :)
Lady called Channelle (south shields…
Lady called Channelle (south shields office)dealt with my holiday enquiries. She was amazing, found exactly what I was looking for and had it booked within a hour or so.
22 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thank you so much for your lovely words :) It was a pleasure booking your perfect holiday!
Kerry was amazing from start to finish…
Kerry was amazing from start to finish fast with the process fantastic service will use Kerry again thanks
20 augustus 2025
Antwoord van Hays Travel - South Shields Denmark Centre
Thanks Lucas :) Kerry x
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