We always go and see Debs the manager she goes above and beyond to find the right trip for us , she is honest if she thinks a hotel isn't good for us ,we were there for 3 hours but it was worth it to... Toon meer
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Myself and my friends always book with Hays Travel. We like meeting the friendly staff and especially Debbie the manager who is very professional and her travel knowledge is outstanding. We recently... Toon meer
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The staff in Prince Edward Road, South Shields are always friendly and helpful. Over the past few years, we've built up a relationship with the team and enjoy visiting and appreciate their professiona... Toon meer
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Demi at the Nook South Shields branch is brilliant! Nothing is ever too much trouble for her. She’s helped book my holidays for the past few years and I’ve never had any problems. She’s so thought... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
163 Prince Edward Road, NE34 8PL, South Shields, Verenigd Koninkrijk
- 0191 4556411
5,0
Uitstekend
1K reviews
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Amy was Very friendly and helpful
Amy was Very friendly and helpful. Would fully recommend!
3 september 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Derek, Thank so much for your lovely review! I am glad we managed to get you booked up for Milan. I hope you have an amazing time. Thanks, Abbie
We visited the Nook branch in South…
We visited the Nook branch in South Shields on Saturday morning not really knowing what we wanted. We were seen by Kate who talked us through all the options that were available to us. She recommended a cruise that would suit our needs and price range so we booked it. Kate was very helpful and didn't try to sell us anything we wouldn't need. Well recommended branch with lovely staff.
1 september 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Paul and Karen, Thank you so much for the lovely feedback!! It was a pleasure helping you look in to a cruise. Thanks again Kate x
excellent experience from the staff at the Nook branch
excellent experience from the staff at the nook branch, especially Clare who was both patient and diligent in sourcing our holiday and changes we wanted during the process. Clare kept us well informed throughout the process of finding our bespoke holiday which made the booking process very easy
28 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Chris, Thank you so much for your feedback! It was a pleasure booking your holiday for Japan and Hong Kong.. Im sure yous will have a fab time! Clare
Demi was very helpful and found us the…
Demi was very helpful and found us the perfect holiday 😍
21 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Thank you Deborah for your lovely review! It was an absolute pleasure booking your holidays - Demi :)
Antwoord van Hays Travel - South Shields The Nook
Thanks Katrina!! Its always a pleasure booking your holiday. Deb :)
Fantastic service
Aimee Black at Hays Travel was fantastic. She helped us plan our perfect holiday and was very efficient, polite and extremely helpful. Really appreciated it 😊👍
25 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Deb, thankyou so much for leaving a review it was a pleasure booking you i hope yous have a fab time in Benidorm - Thanks Aimee x
DEMI
Told the girls what I would like and 30mins later all done and booked. Excellent service
26 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Lynn, thank you so much for your lovely review it's always a pleasure dealing with you and your holidays! - Demi x
once again the service was outstanding …
once again the service was outstanding demi has now booked all my holidays to Thailand from booking in Decmber to today to pick up my tickers and currencey the service is outstanding all the staff are so kind and understand a customers needs once again thankyou for your service
25 augustus 2026
Review zonder uitnodiging
Antwoord van Hays Travel - South Shields The Nook
Thank you so much Graham for your lovely feedback! It's always a pleasure booking your holidays, enjoy and I will see you when you are back! - Demi :)
The young lady who we spoke with was…
The young lady who we spoke with was very helpful.
15 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Thank you Eileen for your lovely review, it was a pleasure booking your cruise and I'm sure you will both have a fab time! - Demi :)
Excellent service once again from…
Excellent service once again from Debbie Howe. Would not go anywhere else .
21 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Diane, Thanks so much for the lovely feedback once again. We really appreciate it! Kate x
Claire did not rush or pressure us to…
Claire did not rush or pressure us to book. Showed us locations on google maps which really helped us visualise resort etc. Excellent, friendly and knowledgeable. Thank you
20 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Thank you so much for your positive feedback. Its always a pleasure booking your holiday! Clare :)
Deb at Hays Travel
Deb, who dealt with us, was extremely patient and knowledgeable about all the possible options. She was focused on meeting our needs and also getting good value for money. Her service was exceptional
20 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
hi steve it was lovely to meet you and karen yesterday.thankyou for messaging me such lovely feedback i really appreciate it.im sure you are both going to have a lovely relaxing break in corfu your hotel looks amazing im very jealous!!
deb x
Antwoord van Hays Travel - South Shields The Nook
Hi Steve, Thanks so much for the lovely feedback. I really appreciate it!! Thanks again Kate :-)
Very convivial and efficient staff
Very convivial and efficient staff - absolutely the best at the Nook, South Shields.
11 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Robert, Thank you so much for the lovely feedback I really appreciate it. Thanks again Aimee :-)
Antwoord van Hays Travel - South Shields The Nook
glad to be of assistance ha ha!!!thanx for the feeedback
deb x
Staff were very helpful & gave lot of advice & information
Very helpful & lots of information
18 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Ethel, Thank you so much for your lovely review! I hope you have a lovely time returning to Sorrento! Thanks Abbie :)
5 Star as usual ,Debbie is so helpful…
5 Star as usual ,Debbie is so helpful ,great that she sorts assistance and the whole holiday out ,thank you as always xx
18 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
hi pam thanx for the great feedback im sure you and les are gonna have another great hol in corfu little bit quieter than july!!!hopefully!!,see you soon
deb x
Such a lovely atmosphere throught the…
Such a lovely atmosphere throught the shop.
The booking process was explained from start to finish.
Covered every aspect.
The service from this branch was truly exceptional.
Would certainly be recommending them to friends and family
16 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
hi marilyn it was lovely to have a catch up with you and derek the other day.thankyou for messaging with such lovely feedback much appreciated.im sure you are going to have a great time on your cruise.see you soon
deb x
Iwent to book a holiday at the nook…
Iwent to book a holiday at the nook south shields where a young lady called Grace did our booking she was very helpful, pleasant, and always smiling thank you
15 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Thank you so much for taking the time to leave a lovely review. It was a pleasure booking your holiday! - Grace :)
Great service from Abbie from start to…
Great service from Abbie from start to finish . She answered all my questions about our first cruise .
15 augustus 2026
Antwoord van Hays Travel - South Shields The Nook
Hi Neil, Thanks so much for your lovely review! It was a pleasure booking your first cruise - I hope you have an amazing time. Thanks, Abbie :)
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