Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September. Couldn't be happier!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... Toon meer
Bedrijf heeft geantwoord
I hadn’t booked a holiday through a travel agent for years, just booking on the airline websites, but felt for this more adventurous trip to Japan I needed some help so contacted Hays in South Woodham... Toon meer
Bedrijf heeft geantwoord
My second holiday booked via Hays Travel which has been a very experience both times, everything dealt with one quick visit, prefect. A great experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
4 Heralds Way, CM3 5TQ, Chelmsford, Verenigd Koninkrijk
- 01245801321
4,9
Uitstekend
652 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely first class service!
Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September.
Couldn't be happier!
6 september 2026
Antwoord van Hays Travel - South Woodham Ferrers
We are so pleased to hear that we could help you find the perfect holidays! We hope you have an amazing time on both your Sorrento and Croatia trips.
Excellent helpful as always always as…
Excellent helpful as always always as you for all my Travel
8 september 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our service excellent and helpful for all your travel needs. We truly appreciate your kind words.
Great service as always at the South…
Great service as always at the South Woodham Ferrers branch
28 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service at our South Woodham Ferrers branch. We truly appreciate your kind words.
Trip to Japan
I hadn’t booked a holiday through a travel agent for years, just booking on the airline websites, but felt for this more adventurous trip to Japan I needed some help so contacted Hays in South Woodham Ferrers. Charlie, Fleur and their back office team were brilliant at helping me pull the holiday together, not to mention very patient, with me keep changing the itinerary and hotels!!! I’ve ended up with a much better holiday and hotels than I anticipated, and I am really happy I contacted them!
28 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
We are so pleased to hear about your positive experience and that our team could assist you with your adventurous trip to Japan. It's wonderful to know you're happy with the holiday!
Greek adventure
The lady, Sam, listened to my preferences and gave me the choices available. No pressure, friendly and polite. Also added some insite into the places I was looking at.
3 september 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague listened to your preferences and provided helpful insights without any pressure. We truly appreciate your kind words!
Friend Ly and helpful
3 september 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you so much for your kind words! We are delighted to hear that you found our team to be friendly and helpful.
Thanks Kay
We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wanted to travel to which proved in be invaluable. THANKS KAY.
2 september 2026
Antwoord van Hays Travel - South Woodham Ferrers
Hi James,
Thank you for the kind words
Kind regards,
Fleur was really helpful and spent a…
Fleur was really helpful and spent a lot of time looking at different options. A great experience.
31 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to assist you in finding the perfect options. We truly appreciate your kind words.
Antwoord van Hays Travel - South Woodham Ferrers
Thank you so much for taking the tine to leave us a review, We will make sure we pass these comments on to Fleur, Kind Regards
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, helpful, and patient. We truly appreciate your feedback.
My second holiday booked via Hays…
My second holiday booked via Hays Travel which has been a very experience both times, everything dealt with one quick visit, prefect. A great experience.
21 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your fantastic 5-star review! We are absolutely delighted to hear that your second holiday booking with us was such a perfect and great experience. We appreciate your kind words.
Always so helpful all the girls
28 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We appreciate your kind works.
Kind regards
Hays Travel
Sarah was excellent
Sarah was excellent. We haven’t travelled for a while and she was able to answer all out questions. Great service.
26 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was able to answer all your questions and provide great service.
Great experience
They are always helpful and very knowledgeable about all holiday destinations
24 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful 5-star review! We are so pleased to hear that our team's helpfulness and knowledge made a positive impression. We look forward to assisting you with future travel plans.
The wrong dates were booked ..my fault…
The wrong dates were booked ..my fault for not checking the screen but the quote the had given me with the correct dates was the piece of paper I handed over to check if the flights were still available..I just went ahead and booked only later when I got home did I realise the return flight was a day later
25 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for taking the time to comment on your recent experience with us. I am so sorry that there was an error with the dates booked, I have tried contacting you this morning to see if we can get this issue resolved for you. If you could contact at your earliest convenience I would appreciate it.
Kind regards,
Sam
Branch Assistant Manager
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your fantastic 5-star review! We are so pleased to hear that you always receive good service at our South Woodham Ferrers branch. We truly appreciate your kind words.
Fantastic service as per usual
Fantastic service as per usual. Very friendly staff, never fail to find exactly what i want.
23 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Andrew,
Thank you for your fantastic feedback! We are so pleased to hear that you consistently receive excellent service and that our team always helps you find exactly what you're looking for.
Kind Regards
Hays Travel
Definitely use again!
Kay was incredible with our booking. Made sure we had the holiday we wanted - and got it booked quickly - we’re all very excited! Will definitely use Kay again.
19 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday and get it booked quickly. We truly appreciate your kind words.
Extremely helpful & within budget
Extremely helpful, took the time to make sure our holiday was exactly as we wanted, and more importantly, within our budget.
3 augustus 2026
Antwoord van Hays Travel - South Woodham Ferrers
Stuart,
Thank you for your wonderful feedback! We are so pleased we could help you plan a holiday that perfectly matched your desires and budget. We hope you have a fantastic trip!
Kind Regards
Hays Travel Hastings
Antwoord van Hays Travel - South Woodham Ferrers
Thank you so much for your wonderful feedback! We are always happy to help and truly appreciate your kind words.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.