Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... Toon meer
Bedrijf heeft geantwoord
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Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... Toon meer
Bedrijf heeft geantwoord
Hayley was very helpful she went through various options with me and gave me lots of advice and I never felt like it was too much bother. She saved all the details so I could just call back to book.... Toon meer
We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
71 High Street, PE9 2AW, Stamford, Verenigd Koninkrijk
- 01780666052
4,9
Uitstekend
457 reviews
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Helpful and friendly experience
Hayley was very helpful she went through various options with me and gave me lots of advice and I never felt like it was too much bother. She saved all the details so I could just call back to book.
We booked our trip with a different colleague over the phone, Katie. She was very thorough and helpful a couple of things she didn’t know she asked for help, much better than just barging on when she’s still learning. Now we have a great holiday to look forward to. Thank you both 🙏
19 augustus 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Izzy was very patient with our requests…
Izzy was very patient with our requests and helped us to book a holiday that met our requirements.
19 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review 😊
I'll be sure to pass your kind comments on to Izzy. We hope you have a wonderful holiday and look forward to helping you again in the future.
Katie 😊
Easy peasy lemon squeasy
Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and get better currency rates.
7 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your kind review Tim, it will be lovely for you all to holiday together..Paula
Xmas Prague trip
Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit.. she secured the booking by managing our expectations, coming in within a budget - which we wouldn’t give her and we booked a 4*central hotel at Xmas for my friend and I.
Great service Hayley
18 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review! 😊 We're so pleased Hayley's destination knowledge and recommendations helped bring your Christmas Prague trip to life. I'll be sure to pass on your kind words. We hope you and your friend have a magical time in Prague! - Katie
We always find the staff super helpful…
We always find the staff super helpful ,friendly and go out of there way to help. The girls in the Stamford branch are great.
16 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review -Izzy
Antwoord van Hays Travel - Stamford
Thank you for taking the time to leave a 5 star review. It is always good to see you in store and book your lovely holidays, Hayley.
It's the first time we have used Hays…
It's the first time we have used Hays travel,it was so easy to find the holiday cruise we wanted Paula was great she even managed to get us a upgrade for our cabin , would certainly use them again.
14 augustus 2026
Antwoord van Hays Travel - Stamford
Thankyou for your lovely review. We're so happy to hear you had such a positive first experience with us!- Paula
Katie was very helpful
Katie was very helpful, listened to what kind of holiday we wanted. Helped us with various options.
Altogether was a very good experience we can’t fault it all.
Keep up the good work Katie 😊
Best regards. Sean and Jane Cook.
8 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review.... Katie
I had been looking for a particular…
I had been looking for a particular cruise, dealt with Hayley, who kept trying different cruise ships, eventually found what I was looking for
Hayley was very patient, and kept in touch frequently
Always deal with Hayley to book my cruises
16 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review , it was a pleasure to find your perfect cruise.... Hayley
Every thing was explained
Every thing was explained, very pleasant lady very knowledgeable and helpful.
2 augustus 2026
Antwoord van Hays Travel - Stamford
Thank you for your wonderful feedback! We are so pleased to hear that everything was explained clearly and that you found our colleague knowledgeable and helpful.
The personal touch
The personal touch.
Staff are very friendly, patient and responsive .
We have booked previously with Stamford.
Izzy in particular has worked well with us.
1 augustus 2026
Antwoord van Hays Travel - Stamford
Hi Denise, thank you so much for this wonderful review. It was lovely helping you book your cruise.
-Izzy
Antwoord van Hays Travel - Stamford
Thank you for taking the time to leave a positive review for me. It was a pleasure to book your holiday for you, I hope you have a great time, Paula.
Helpful friendly staff
Helpful friendly staff. Nothing was too much trouble. An excellent experience.
26 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for taking the time to leave this review for us. It was a pleasure to book your holiday and I'm so glad you enjoyed your experience, Izzy.
We made a tentative enquiry on Friday
We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the next day anyway so arranged to pop in then. We were greeted immediately by the manager Hayley and her colleague Katie. We left happily an hour later with a cruise fully booked. Thanks Hays Stamford branch. Terry and Wendy Paling
26 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for your review we really do appreciate the feedback and we are so pleased that our team worked together to provide you with the best service to confirm your cruise!
Hayley.
Helpful knowledgable staff
22 juli 2026
Antwoord van Hays Travel - Stamford
Thank you Janet for your kind review... Izzy
Antwoord van Hays Travel - Stamford
Thank you for your kind review about Katie – it’s really appreciated! We’re so glad you had a great experience, and it’s always a pleasure helping you 😊
The staff at hays Travel are very…
The staff at hays Travel are very helpful went to another agent not very helpful.
18 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for taking the time to write us this positive review. It was an absolute pleasure to book your holiday for you, Paula.
friendly
friendly, knowledgeable, Professional staff, great service at a great cost, went above and beyond
14 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for your kind review. It was a pleasure to help you, and we really appreciate your feedback. We look forward to welcoming you back again soon.
Katie :)
The lady how help us find a holiday was…
The lady how help us find a holiday was very helpful and knowledgeable
Very very good worth going in for the knowledge
12 juli 2026
Antwoord van Hays Travel - Stamford
Thank you for your lovely review! We are so pleased to hear that Paula was very helpful and knowledgeable in assisting you with finding your holiday. Katie :)
Antwoord van Hays Travel - Stamford
Thank you for your kind review. It was a pleasure to see you both and arrange your holiday.... Paula & Hayley
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