We wanted to book a holiday in late December to somewhere warm. Danielle suggested Tenerife and told us about the different resorts on the island. We then picked costa Adeje and told her we wanted a... Toon meer
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Louise and Dannielle at Stockton on Tees shop were absolutely fantastic. I entered wanting a 7 night stay in Greece / Algarve flying from Teesside. We then tried Tenerife all inclusive at Iberostar... Toon meer
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Always a pleasure to enter the shop,staff are so welcoming and helpful, even have a laugh with you nothing is ever 2 much trouble
We decided we wanted to join our son and daughter in law on a P&O cruise in October but they had booked ages ago so we weren't hopeful that it could be done but Hayes pulled the rabbit out of the bag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 4, Wellington Square, TS18 1RH, Stockton, Verenigd Koninkrijk
- 01642 613097
4,9
Uitstekend
809 reviews
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Very nice service,helpful, friendly,explaining,
The company is very good and honest,helpful understanding thanks .
18 december 2025
Antwoord van Hays Travel - Stockton
Thank you for leaving a lovely review, im glad we got you booked Thanks Joanne
Easy. Booking was so easy and Louise took…
Booking was so easy and Louise took great care to find me the trip I wanted. She even managed to find me a room on the floor level I preferred. All in all a stressless and enjoyable experience. Felt at ease straight away. Will definately book through Hays again.
12 oktober 2025
Antwoord van Hays Travel - Stockton
Aww thank you for such a fabulous review and also thank you for taking the time to write it. This is very much appreciated. Many Thanks, Louise
After a horrible experience with our…
After a horrible experience with our first booking when a member of the party dropped out, the whole thing looked to be a disaster.
And Connor (Stockton on Tees) stepped in. He isn’t just incredibly knowledgeable, but seems to have indomitable patience and after going in ready to open up and really dress someone down, we left delighted and booked on a new, exciting holiday with better information and everything sorted without issue. Top marks to this young man.
1 december 2025
Antwoord van Hays Travel - Stockton
Thank you for a lovely review im glad we got you re booked and delighted with the service thanks Connor
FRIENDLY AND HELPFUL
FRIENDLY, HELPFUL, ATTENTION TO DETAIL AND ABSOLUTELY NO "PUSHYNESS" TOWARDS ACCEPTANCE OF QUOTATIONS OR ARRANGEMENTS. WOULD DEFINITELY RECOMMEND HAYS AT STOCKTON ON TEES TO DEAL WITH ANY TRAVEL OR HOLIDAY QUERY.
14 november 2025
Antwoord van Hays Travel - Stockton
Thank you for such a lovely review, im glad we got you sorted and im sure you will enjoy your holiday Thanks Gemma
I was served by Aimee her communication…
I was served by Aimee her communication was excellent, very polite and lovely to speak to. She did everything what I asked for. Excellent service.
5 december 2025
Antwoord van Hays Travel - Stockton
Thankyou for your lovely review, im glad we got your family holiday sorted. Many Thanks Aimee
All staff helpful didnt have to wait…
All staff helpful didnt have to wait long. Even rounded down the holiday (only a few pounds but even so every little helps these days and not heard of this before)
28 november 2025
Antwoord van Hays Travel - Stockton
Hello, and thank you for leaving us such a lovely review. Many Thanks, Connor
We booked with Louise M
We booked with Louise M. She was so helpful and pleasant. Explained everything clearly . Would use Haynes travel everytime now.
27 november 2025
Antwoord van Hays Travel - Stockton
Thank you for leaving me such a lovely review. Many Thanks, Louise M x
Antwoord van Hays Travel - Stockton
Thanks for taking the time for reviewing our service. Many Thanks, Gemma.
Lovely staff
Lovely staff, very helpful that's why we use the Stockton branch every time we book a holiday.
28 november 2025
Antwoord van Hays Travel - Stockton
Thank you for such a lovely review I'm glad we got you sorted with another holiday Thanks Louise T
Give a number of misinformation during…
Give a number of misinformation during tge booking process. Very disappointed
21 november 2025
Antwoord van Hays Travel - Stockton
Hello Mr Sanderson,
Sorry to hear about the misinformation and glad that during our phone call we were able to discuss this and solve the confusion.
Many Thanks,
Connor
Antwoord van Hays Travel - Stockton
Thank you for your fab 5* result. Thanks, Louise.
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
The staff in the Stockton branch on…
The staff in the Stockton branch on Teesside are excellent 👍
16 november 2025
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
Louise M was very helpful
Louise M was very helpful, friendly and approachable and went out of her way to get us the best price. I would definitely recommend Hays Travel and I will be using them again in the future
11 november 2025
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
We are new to cruising & the staff were…
We are new to cruising & the staff were very informative & helpful . Looking forward to our holiday 😀
11 november 2025
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
I booked Krakow for me and my other…
I booked Krakow for me and my other half and Joanne was so helpful, even though she was new she was chatty and smiley and really gave us a positive experience, talking to us about insurance and day trips and answering every question we had.
Can’t fault any of the ladies in there really they’re a gorgeous bunch of people and all so friendly and smiley
7 november 2025
Antwoord van Hays Travel - Stockton
Thank you leaving a lovely review :)
Your representative was extremely…
Your representative was extremely helpful and friendly.
27 oktober 2025
Antwoord van Hays Travel - Stockton
Hello Thank you for leaving such a lovely review im glad we got your holiday sorted Thanks Lindsey
Excellent friendly service
Excellent friendly service. Very patient whilst we decided on the hotel from the many looked at.
1 november 2025
Antwoord van Hays Travel - Stockton
Hi, thank you for your lovely comments, it was a pleasure. Thanks again Natalie :)
Staff are always friendly
Staff are always friendly, helpful and prepared to go above and beyond to find a holiday that suits me.
26 oktober 2025
Antwoord van Hays Travel - Stockton
Hi Cathleen, thank you for your lovely comments always a pleasure
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