Hays Travel - Stourbridge Reviews 

Very helpful, knowledgeable agent.

Beth was verh patient and explained the booking of a Caribbean cruise in great detail and we were assured that we could go into the shop sort out any future enquiries we had at any timr. Nothing was too.much trouble and a very pleasant experience

Very friendly, couldn’t do enough

Saw Beth, but was also great examples on of working as a team.
Very diligent checking key information
Friendly and helpful
Will use again

Claire was excellent great customer service

We went into Stourbridge branch to get ideas of where to go in October and sat down with Beth. We always go back there as all of the staff are so helpful and friendly. We have booked lots of holidays mostly with Beth always manages to find just the right holiday for us even when like yesterday we don't even know where we want to go. This time she found us a lovely hotel in Sardinia (she knows we like to try places we've not been to before)so went ahead and booked 14 nights in October. Very happy with the service we always receive.

Tracey was very effcient and helpful in sorting out my travel

Great knowledge, very friendly and excellent discounts! We will definitely be using Hays for our future holiday bookings.

Rob was great. He established what I was looking for - which was not straightforward, and was most helpful and thorough in finding exactly the right thing. It also turned out to be discounted!!
It all took place over 2 days - Saturday 6th and Sunday 7th June,

Brilliant as always, nothing too much for them. Claire helped us with our seats on the plane, and Tracey, bless her, needs a gold medal. Well done, ladies. Great as always, thank you.

As usual Hayes was first class. Can never do enough to help,and nothing is ever too much trouble. Always make you feel like you are the only person they are booking for. Excellent service

Claire was very helpful in sorting out our cruise which was suitable for all of us. Very professional service.

I went to Hays Travel Stourbridge again to book a holiday.Tracy was a great help,gave me good options,listened clearly to my queries and booked all that was required .I would recommend this Travel agency as the staff are always very helpful and make holiday planning much more straightforward.Thank you Tracy

Really helpful nice friendly staff I had a lady named tracey

Tracey was extremely knowledgeable and was able to answer all of our queries and gave us the confidence to complete our booking. As more mature travellers her help & patience was much appreciated. We hope that it won't be the last holiday we book with Hays travel and look forward to our holiday. Thank you.

The staff at Stourbridge are great I book with them every year

The staff are always helpful and they have got some good knowledge about some of the destinations.

Excellent staff member who dealt with our booking to mainland Spain in 2027.thorough from start to finish.Received all paperwork on line on home return.

5 star service in Stourbridge branch today ~ a great team who really listen to your holiday needs and give you the time. Thank you so much Claire for finding our cruise and to Beth for helping too :)