We felt to be made very comfortable .Staff very helpful and listened to what we wanted never felt rushed. Hence we booked a holiday and now cant wait to go. So thank you to Joane at Doxford holiday sh... Toon meer
Bedrijf heeft geantwoord
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From walking through the door I was greeted with kindness from the lovely Dionne. She helped me with choosing my holiday. I had a small window of dates as it was a late booking but for my 60th birthda... Toon meer
Bedrijf heeft geantwoord
We booked a 2nd holiday with Hayes in Doxford Park, in the same weekend. They gave us a great deal, great service and a real confidence with their knowledge and booking process. I can honestly say wit... Toon meer
Bedrijf heeft geantwoord
I was away from home and found a holiday on line that I wanted I phoned my local branch to see i f thay could match the deal on line.Thay asked if thay could ring me back while thay checked holiday f... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 8 William Doxford Centre, SR3 2NE, Sunderland, Verenigd Koninkrijk
- 01914327250
5,0
Uitstekend
1K reviews
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Joanne booked my cruise and was…
Joanne booked my cruise and was friendly and always gives me excellent customer service.
15 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
We felt to be made very comfortable…
We felt to be made very comfortable .Staff very helpful and listened to what we wanted never felt rushed. Hence we booked a holiday and now cant wait to go. So thank you to Joane at Doxford holiday shop.
6 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
thank you so much for your kind review Pauline - Joanne
I have booked countless holidays
I have booked countless holidays with hays and have always found them to be very friendly and professional
5 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thank you Mr Lakeman, thank you for your kind review and booking another lovely trip with us. Always a pleasure - Dionne
Romani.our advisor was fantastic
Romani.our advisor was fantastic. Nothing was a problem.
11 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thank you Jeannette for your very kind review. A lovely holiday to look forward to! - Romani 🙂
Extremely helpful staff very easy to…
Extremely helpful staff very easy to complete booking over phone
8 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
thank you so much for your kind review - Dionne
Very friendly and helpful staff
8 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thank you Elaine for your kind review and for booking with us - Jo
Girls at Doxford park were really…
Girls at Doxford park were really helpful and kind
26 augustus 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much for your lovely review Denise -thanks
Excellent service
I have put this review through before. The lady at Doxford Park who helped us was excellent, made the whole process less stressful.
31 augustus 2026
Antwoord van Hays Travel - Sunderland Doxford Park
thanks so much for a lovely review -it really is appreciated.
Fantastic service friendly polite and…
Fantastic service friendly polite and helpful, always take the time to find us the best holiday to suit us .
Never let us down
6 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much for your lovely feedback Paul -it really is appreciated -thanks
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much for your lovely feedback -it really is appreciated thanks again
From wallking through the door I was…
From walking through the door I was greeted with kindness from the lovely Dionne. She helped me with choosing my holiday. I had a small window of dates as it was a late booking but for my 60th birthday. I had a rough idea where I wanted to got. Dionne had a good look for different places and she found me exactly what I was after. The booking process was quick and easy, Dionne is excellent at her job I couldn't fault anything.
29 augustus 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much for such lovely feedback Sandra -it really is appreciated thanks again
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much for your feedback Maureen it really is appreciated.
Very helpful staff great to deal with…
Very helpful staff great to deal with no problems first class 👍
4 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thank you Marie for your very kind review, always a pleasure - Freya
Absolutely fantastic experience.
Absolutely fantastic experience.
The service i received was amazing
3 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thank you for your kind review Wayne, a great trip with friends to look forward to! - Jo
Antwoord van Hays Travel - Sunderland Doxford Park
thank you carole for your kind review! Yasmin
Yasmin was an absolute star dealing…
Yasmin was an absolute star dealing with technical issues re the booking, showed patience and empathy
2 september 2026
Antwoord van Hays Travel - Sunderland Doxford Park
thank you John for your kind review - Yasmin :)
First class service once again even on…
First class service once again even on a busy day!
31 augustus 2026
Antwoord van Hays Travel - Sunderland Doxford Park
thank you for your kind review :) Dionne
Went in just for advice on new places…
Went in just for advice on new places to try and ended up booking three holidays, all thanks to dionne for taking time to help us choose what would be best for what we were looking for, would never ever go anywhere else as everyone is so lovely and helpful, thank you so much for all your help x x
29 augustus 2026
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks Michelle - lovely review - and for booking with me again x Dionne
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks for the kind review and booking with us again Lillian x
Antwoord van Hays Travel - Sunderland Doxford Park
Thanks so much , pleased you were happy with the service - Leah
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