I would highly recommend this travel agent. She was extremely pleasant, helpful and knowledgeable throughout the whole booking process. She took the time to listen to what I was looking for and made... Toon meer
Bedrijf heeft geantwoord
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The help we got was first class as we needed fair price kids club plenty of water activities for my active grandson staff were very patient and the booking process quick and painless
Bedrijf heeft geantwoord
Travel agent was extremely helpful considering we only had a few dates we could depart on. Came up with ideas on where to travel to and what there was to sightsee. Quick and smooth transaction
Bedrijf heeft geantwoord
Once again a perfect visit to see the lovely Joanne, always a pleasure. Greeted with that beautiful smile, made to feel welcome, relaxed and nothing is a bother. Would definitely recommend and wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25c The Bridges, SR1 3LB, Sunderland, Verenigd Koninkrijk
- 01915438385
4,9
Uitstekend
1K reviews
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Staff made booking our holiday for next year so easy I prefer going into the shop rather than online 👍
The help we got was first class as we needed fair price kids club plenty of water activities for my active grandson staff were very patient and the booking process quick and painless
11 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Hi Thank you for leaving a kind review , we do read them and genuinely appreciate them , I'm so glad we found you the perfect holiday
Excellent Customer Service
Professional and friendly service. Have used this particular branch on numerous occasions and have always felt valued as a customer. Thank you
9 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for a lovely review! We hope you have a fabulous time :) Faith
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for our review :) Lorraine
Hays Travel the Bridges
Hays Travel, the Bridges. Did us great once again. Off to Dubai. Thanks again Vicky, you cracked it again.
9 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Peter,
We are so happy to hear that we could assist you again with your travel plans! We appreciate your kind words and are delighted you're off to Dubai.
Kind Regards
Hays Travel
Travel agent was extremely helpful…
Travel agent was extremely helpful considering we only had a few dates we could depart on. Came up with ideas on where to travel to and what there was to sightsee. Quick and smooth transaction
28 augustus 2026
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for a lovely review:) Faith
The lady who booked our cruise was very…
The lady who booked our cruise was very attentive to us and we received exactly what we wanted. Great service 👏
7 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Suzanne,
We're so glad to hear our team provided such attentive service and helped you find the perfect cruise! We appreciate your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Sunderland The Bridges
Ian,
Thank you for your kind feedback! We are delighted to hear you had such a positive experience with our team. We truly appreciate your support.
Kind Regards
Hays Travel
Very pleasant customer service
6 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Mal,
Thank you for your wonderful feedback! We are so pleased to hear that you had a pleasant experience with our customer service. Your kind words are truly appreciated.
Kind Regards
Hays Travel
Everything went very smoothly Lorraine…
Everything went very smoothly Lorraine very helpful explained both Hollidays to us and completed booking quickly
6 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Cliff white,
Thank you for your fantastic 5-star review! We are so pleased to hear that everything went smoothly and that your booking was completed quickly.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for the lovely comments. Sophie
Mackem in Milan
I didn't have to wait. Ava was welcoming, friendly and professional.
I was in, booked and out with my documents in less than 20 minutes.
Ava was knowledgeable and was able to give me a rough price for another trip while I was in. Perfect service.
5 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Ann Riddell,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was excellent and that our team member made the process simple and easy for you.
Kind Regards
Hays Travel
First class service from Lorraine
Would like to thank Lorraine for booking our holiday to New York, she was very polite, helpful and we got a great deal from Hays Travel. Always first class service
29 augustus 2026
Antwoord van Hays Travel - Sunderland The Bridges
Darren,
Thank you for your wonderful review! We are so pleased to hear that our team was polite and helpful, and that you received a great deal for your New York holiday. We always strive for first-class service.
Kind Regards
Hays Travel
Your agent at the Bridges was so polite…
Your agent at the Bridges was so polite and had
plenty of time to help us select a hotel for our 7 day break
30 augustus 2026
Antwoord van Hays Travel - Sunderland The Bridges
Mr Davison,
Thank you for your wonderful feedback! We are so pleased to hear that our agent was polite and took the time to help you select the perfect hotel for your break.
Kind Regards
Hays Travel
Absolutely brilliant service once again…
Absolutely brilliant service once again from joanne. Very professional, helpful and found us a great holiday once again. Tha k you joanne 😊
3 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
E xhalk,
Thank you for your wonderful review! We are so pleased to hear that our service was brilliant once again and that we found you a great holiday. We appreciate your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for your review:) Faith
Joanne arranged the most fantastic deal…
Joanne arranged the most fantastic deal for our next holiday in April with viking travel. Really looking forward to our cruise. We'll done.
2 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for your review:) Joanne
Excellent service vicky when above and…
Excellent service vicky when above and beyond to make the perfect holiday for me and my partner thank you vary much
2 september 2026
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for your lovely review:) Vicky
Antwoord van Hays Travel - Sunderland The Bridges
Thank you for your review:) Faith
Very nice personable assistant
23 augustus 2026
Antwoord van Hays Travel - Sunderland The Bridges
thankyou for your lovely feedback. Beth
I would highly recommend this travel…
I would highly recommend this travel agent. She was extremely pleasant, helpful and knowledgeable throughout the whole booking process. She took the time to listen to what I was looking for and made everything easy and stress-free. Her knowledge and attention to detail were excellent, and I felt confident that I was in good hands.
Thank you for all your help in arranging our holiday — I really appreciate it and wouldn’t hesitate to use her again.
30 augustus 2026
Antwoord van Hays Travel - Sunderland The Bridges
Thank you so much for taking the time to leave us a kind review , we do really appreciate it .
it was pleasure booking your holiday , we hope you have a fantastic time !
thanks again
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