Hays Travel - Swansea Reviews 

615
TrustScore 5 uit 5

4,9

20a Whitewalls, SA1 3AA Swansea, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.

Beoordeeld met 5 van de 5 sterren

Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.

Beoordeeld met 5 van de 5 sterren

Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Toon meer


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 20a Whitewalls, SA1 3AA, Swansea, Verenigd Koninkrijk

  • 01792823741

4,9

Uitstekend

TrustScore 5 uit 5

615 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(615)

120.653 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Holiday

Went in to enquire ending up booking

21 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you for taking the time to write a review and hope you have a fab cruise. Courtney

Beoordeeld met 5 van de 5 sterren

Excellent service from Caroline

Excellent service from Caroline

21 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you Steve for taking the time to write a review and hope you have a lovely break away. Caroline

Beoordeeld met 5 van de 5 sterren

The travel consultant was so helpful…

The travel consultant was so helpful polite and informative, I only called in to query a holiday in Rome and ended up booking it there and then.

12 mei 2026
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Antwoord van Hays Travel - Swansea

Thank for you such a lovely review and for booking it with me. Corinne

Beoordeeld met 5 van de 5 sterren

Caroline was an absolute star!

Caroline was an absolute star!! Helped to arrange our cruise. Was always polite, helpful and quick at responding. I’ll be sorting all my trips out with her in the future.

5 mei 2026
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Antwoord van Hays Travel - Swansea

Aw thank you-what a fab review. Thank you for such lovely words and for booking your family cruise with me. Caroline

Beoordeeld met 5 van de 5 sterren

Carin was excellent as always

Carin was excellent as always. She helped me through the booking for my cruise. Full credit and the Service was excellent

3 mei 2026
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Antwoord van Hays Travel - Swansea

Thank you Barry for always booking your cruises with me. Corinne

Beoordeeld met 5 van de 5 sterren

Girls holiday

Proffesional friendly and helpful service from beginning to end.

9 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you for the review and it was lovely to meet you all and hear your stories. looking forward to hearing about your holiday. Caroline

Beoordeeld met 5 van de 5 sterren

Caroline

The staff member, Caroline was most helpful, and took time to assist with the booking, for next year.
Having booked previously with her last year happy to return to Hays Travel again.

7 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you so much for your review and taking the time to write it. Caroline

Beoordeeld met 5 van de 5 sterren

Excellent service

Fantastic service by Caroline at Swansea and Kamal at the call centre will definitely use again

7 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

He was fab, wasn't he? Thank you for my lovely review. Caroline

Beoordeeld met 5 van de 5 sterren

Great service

Great service from Caroline in Swansea branch, even on her day off.

1 mei 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you Karen-you know I had to get you the cabin you liked. Caroline

Beoordeeld met 5 van de 5 sterren

I always use Hayes Travel when booking…

I always use Hayes Travel when booking a holiday. The staff are very attentive and always offer advice when I am undecided.

29 april 2026
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Antwoord van Hays Travel - Swansea

Thank you Anne for booking with us and for writing such a lovely review. Caroline

Beoordeeld met 5 van de 5 sterren

Every time I had a query they solved it…

Every time I had a query they solved it and even made recommendations I didn't think of such as paying by direct debit. Very helpful all round.

31 maart 2026
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Antwoord van Hays Travel - Swansea

Thank you so much for my review Allan. It was a pleasure to book your holiday. Courtney

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, always courteous and helpful, thank you Caroline.

3 april 2026
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Antwoord van Hays Travel - Swansea

Thank you for my lovely review and for booking your cruises with me. I can't wait to see how this one goes. Caroline

Beoordeeld met 5 van de 5 sterren

Helpful, friendly and knowledgeable

I really didn't want to take an hour-long bus journey to Swansea, after Hays in Port Talbot closed, but the service I received made it all worth while. Caroline found flights and coach travel, which turned out to be very complicated, but she was so pleasant and knowledgeable that it was almost a pleasure!

5 maart 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Aw Vee thank you so much. It was a pleasure to help you and get our trip booked. Please let me know if you want any further help with check in. Caroline

Beoordeeld met 5 van de 5 sterren

Corrine at Swansea travel shop…

Corrine is our "go to"travel advisor and as always given us excellent service, once again.

28 februari 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you both for my lovely review and continuing to always book with me. Corinne

Beoordeeld met 5 van de 5 sterren

The Lady was very Helpful to us xx

The Lady was very Helpful she gave a good deal on it and exp. it all to us. The times going and coming home xx

22 februari 2026
Logo Hays Travel - Swansea

Antwoord van Hays Travel - Swansea

Thank you for my lovely review and for booking with me. Courtney

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