As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.
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Lees wat reviewers zeggen
Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Toon meer
Bedrijf heeft geantwoord
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20a Whitewalls, SA1 3AA, Swansea, Verenigd Koninkrijk
- 01792823741
4,9
Uitstekend
615 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Corinne was very helpful nothing was…
Corinne was very helpful nothing was too much trouble she checked several sites to get us the best deal and value for money
19 januari 2026
Antwoord van Hays Travel - Swansea
Thank you David for booking another trip with me and for your lovely words. Corinne
Knowledge of staff
Knowledge of staff, Correine,exceptional. Was able to advise on all aspects of our forthcoming cruise, ports, cabin location.
9 januari 2026
Antwoord van Hays Travel - Swansea
Thank you so much for my review, your kind words and for booking your cruise with me. Corinne
Very good customer service
The girl who dealt with us was friendly welcoming and polite found us a holiday that suited our needs
9 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for booking your holiday with me and for your kind words. Corinne
Always excellent service.
18 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for booking another holiday with me Howie and look forward to seeing you soon. Corinne
Excellent customer service as usual…
Excellent customer service as usual from Corrine at hays travel swansea finding us the right holiday for the right price
18 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for booking your holiday with me and taking the time to write a review. Corinne
We always book with Hays and Corinne so…
We always book with Hays and Corinne so helpful make the process easy
17 januari 2026
Antwoord van Hays Travel - Swansea
Thank you always booking your amazing trips with me and taking the time to write a review. Corinne
Outstanding service…
Caroline was outstanding in her efforts to secure flights to Venice, train to Rome, train to Florence, flight to Alghero, flight to London.
A really difficult challenge that required a specialist. Caroline demonstrated exceptional expertise and professionalism.
We cannot thank her enough.
Mark Gibbs
17 januari 2026
Antwoord van Hays Travel - Swansea
Thank you so much Mark for such a lovely review-it was a case of planes, trains and nearly automobiles:) I hope you have an amazing time in Italy. Caroline
Corinne was very helpful and efficient…
Corinne was very helpful and efficient at every stage of our business.
11 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for booking your Caribbean cruise with us. Caroline and Corinne
Excellent service from Corrine
Excellent service from Corrine. Very pleasant, patient, polite and efficient.
9 januari 2026
Antwoord van Hays Travel - Swansea
Thank you Allan for writing such kind words. Corinne
Friendly and very helpful in getting…
Friendly and very helpful in getting our holiday booked. Booking was effortless and questions asked by the representative were helpful in covering all important aspects. Thank you Caroline for making it a smooth booking.
8 januari 2026
Antwoord van Hays Travel - Swansea
Thank you Emyr for taking the time to write such lovely words and I can't wait to see how you enjoy your holiday. Caroline
Always good to deal with
Always good to deal with. I did have to ring a couple of times yo chase up details snd went into the shop in the end. Courtney was very friendly and helpful albeit a little slow, but she will be an asset to you when she gets more confidence. Would use Hays again
7 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for your review Tracy, always great to have feedback and that will help Courtney grow, as just out of training. Always lovely to see you and hear about your amazing holiday to the Maldives. Thank you for coming back to book with us again. Caroline
Excellent service …
Corinne is always helpful and replies very quickly to any queries.
Its great to have an office to go in to.
Buying currency there is really convenient.
3 januari 2026
Antwoord van Hays Travel - Swansea
Thank you for my review. Always such a pleasure to book your holidays Jane. Speak soon Corinne
Excellent customer service
Excellent customer service from the two assistants. No hard sell. Clear information, prices, options etc. Easy booking process. Very friendly and helpful.
31 december 2025
Antwoord van Hays Travel - Swansea
Thank you so much for a lovely review. It was a pleasure to book your Christmas cruise. Caroline
Received excellent service from…
Received excellent service from Corrine, who was very knowledgeable of cruises and was very informative regarding the cruise ship. She was most helpful and answered all our questions and advised us on certain matters.
17 december 2025
Antwoord van Hays Travel - Swansea
Thank you for my amazing review and taking the time to write such lovely words. Always look forward to seeing you. Corinne
It is always a pleasure to visit the…
It is always a pleasure to visit the Swansea branch, the staff are really very professional but also very caring and friendly.
6 december 2025
Antwoord van Hays Travel - Swansea
Thank you so much for such lovely words in your review especially the caring part as that is what we strive for. Caroline
Antwoord van Hays Travel - Swansea
Thank you Andy for my review and booking with us again. Courtney
personal touches where your requests…
personal touches where your requests were listened to and acted upon.
3 december 2025
Antwoord van Hays Travel - Swansea
Thank you for such kind words and taking the time to write a review. Corinne
Relaxed professional staff
19 november 2025
Antwoord van Hays Travel - Swansea
Thank you so much for my review and about the team. Courtney
The lady who helped us was brilliant…
The lady who helped us was brilliant and nothing was to much trouble, even though we changed our mind so many times.
22 november 2025
Antwoord van Hays Travel - Swansea
Thank you for such a lovely review and i will always take time to make sure your holiday is right for you. Caroline
Excellent guidance from Caroline
Excellent guidance from Caroline, nothing was too much trouble & she found the best deal for us.
22 november 2025
Antwoord van Hays Travel - Swansea
Thank you both for the kind words and taking time to do the review. Best wishes Caroline x
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