Second time booking our cruise holiday with hays. Erica and the team at swinton are an absolute credit to Hays. Erica has again helped with everything- helping us find exactly what we wanted. Would de... Toon meer
Bedrijf heeft geantwoord
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We were greeted by a very pleasant lady, Jo, who was extremely helpful and did all the hard work for us. We booked our cruise with ease and her suggestions regarding insurance etc. were very welcome.... Toon meer
Bedrijf heeft geantwoord
Jo at Swinton Hays Travel was amazing. She listened to my requirements and made the whole experience seamless.
Bedrijf heeft geantwoord
A very friendly and welcoming team at the Swinton branch. We have booked with Hays a few times and Erica has always made the booking process straightforward and fun. Thank you to the team and we look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
25 The Parade, M27 4BH, Swinton, Verenigd Koninkrijk
- 01614645530
4,9
Uitstekend
949 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Very knowledgeable staff
Very knowledgeable staff.
Understanding
Very helpful
Great customer relation
11 januari 2026
Antwoord van Hays Travel - Swinton
Afternoon Mrs Dunn, thank you so much for your lovely reply, it was a pleasure booking your next holiday, thanks Erica and Khushi :)
Antwoord van Hays Travel - Swinton
Afternoon Mr Leese, thank you for your lovely reply, it was a pleasure booking your flight for you, thanks Erica :)
Australia and Dubai visit
Erica was superb, talked me through the booking step by step and answered all my questions. She made it all a very easy and straightforward process for me.
Also Alison was so helpful with the money side of things for the countries I am visiting.
I cannot fault the service I received at all.
2 januari 2026
Antwoord van Hays Travel - Swinton
Afternoon Mrs Sheridan, thank you so much for your lovely reply, it was a pleasure booking your holiday for you, thanks Erica :) Alison said thanks also :)
Excellent Easy Booking very helpful…
Excellent Easy Booking very helpful staff. Every year we just give the agent a location we want to travel to, the dates and our budget & leave it with them. They always get back to us with a nice choice of hotels. Always excellent service.
31 december 2025
Antwoord van Hays Travel - Swinton
Morning Mr Chapman, thank you for your lovely reply, it was a pleasure booking your next holiday for you, thanks Khushi :)
Antwoord van Hays Travel - Swinton
Hi Catherine, it was a pleasure as always. Thanks for the lovely review, hope to see you in store again soon, Erica :)
Excellent service
Excellent service. I knew exactly which resort, hotel and when I wanted to travel. I was quite specific about who I would and wouldn’t fly with, and my preferred flight times. Sienna was very professional, friendly and arranged a holiday and travel extras, to my exact requirements. I really appreciate the after service support Hays offers, eg assistance with API, help with online check in, printing boarding passes, and the competitive exchange rates.
27 december 2025
Antwoord van Hays Travel - Swinton
Hi Gillian, thank you for your lovely review. It was a pleasure booking your holiday for you! Thank you so much for your patience, hope to see you in store soon. Thanks, Sienna :)
Cruise
A great service from all the staff especially Khushi & Sara with their extensive knowledge of booking a cruise, and going above & beyond in finding our perfect holiday! Brilliant.
21 december 2025
Antwoord van Hays Travel - Swinton
Hi Paul and Julie, thank you for your lovely review. It was our pleasure booking your cruise for you! Hope to see you in store again soon. Thanks, Khushi & Sara :)
The staff are very friendly.
The staff are very friendly and super helpful. They keep us up to date with flight prices and euro deals throughout the year.
We booked flights and the assistant gave us the comparble costs per airline so we could access the best option.
24 december 2025
Antwoord van Hays Travel - Swinton
Morning Lesley, thank you for your lovely reply, it was a pleasure booking your flights for your family, thanks Team Swinton :)
Antwoord van Hays Travel - Swinton
Afternoon Mr Ratcliffe, again, thank you for your lovely reply, it was a pleasure booking your next holiday, thanks Sara :)
Antwoord van Hays Travel - Swinton
Afternoon Mr Shearim, thank you for your lovely reply, it was a pleasure booking your next holiday for you, thanks Sienna :)
Happy with all the services they were…
Happy with all the services they were very helpful
16 december 2025
Antwoord van Hays Travel - Swinton
Afternoon Farid, thank you for your lovely reply, it was a pleasure booking your holiday for your family, thanks Team Swinton :)
Fantastic staff helped with everything…
Fantastic staff helped with everything very polite
6 december 2025
Antwoord van Hays Travel - Swinton
Afternoon Judith, thank you for your lovely reply, it was a pleasure booking your cruise for you, thanks Sara :)
Sara was extremely helpful
Sara was extremely helpful, very knowledgeable and cheerful throughout the booking process.
11 december 2025
Antwoord van Hays Travel - Swinton
Morning Mr Harris, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Sara :)
Great service from Swinton branch
Great service from Swinton branch with friendly and knowledgeable staff who were able to answer all our queries with regard to our cruise booking.
3 december 2025
Antwoord van Hays Travel - Swinton
Good Afternoon Sue, thank you for your lovely review. It was my pleasure booking your holiday for you! Thanks, Khushi :)
The staff were very friendly and helpful
26 november 2025
Antwoord van Hays Travel - Swinton
Morning Mrs Feeney, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Sara :)
Booked again with Hays Travel Swinton…
Booked again with Hays Travel Swinton such a pleasant experience staff are all very friendly helpfull and knowledgeable a special mention to Sara what a star
25 november 2025
Antwoord van Hays Travel - Swinton
Afternoon William, thank you so much for your lovely reply, it was a pleasure booking your cruise for you both, thanks Sara :)
Antwoord van Hays Travel - Swinton
Afternoon Mr Berry, thank you for your lovely reply, it was a pleasure booking your next holiday for you, thanks Erica :)
Great staff
As always all the staff are very helpful and friendly always like calling in our Swinton shop and we booked a lovely holiday
28 november 2025
Antwoord van Hays Travel - Swinton
Good Afternoon Karen, thankyou for your lovely review. It was a pleasure booking your holiday for you, I hope you have the best time! Thanks, Khushi :)
Antwoord van Hays Travel - Swinton
Morning Ms Morcroft, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Libby :)
Antwoord van Hays Travel - Swinton
Hi Elizabeth, thank you for your lovely review. It was a pleasure booking your holiday for you. Thanks Khushi :)
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