We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Adele took the time to find out what we really wanted and helped us to select what we hope to be a great holiday and booked everything including car parking.
Bedrijf heeft geantwoord
I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... Toon meer
Bedrijf heeft geantwoord
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20 Fore Street, TA1 1JA, Taunton, Verenigd Koninkrijk
- 01823478914
4,9
Uitstekend
578 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had had several emails already and…
Had had several emails already and arranged to come in and book.
Staff were lovely and friendly
6 september 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Antwoord van Hays Travel - Taunton
Thank you for the kind review, Abi :)
The staff in Hays Travel Taunton could…
The staff in Hays Travel Taunton could not have been more helpful and pleasant as we booked a cruise for a big family group, with some particular requirements.
26 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you so much for your lovely review :) Team Taunton
Page was a great help.
28 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Antwoord van Hays Travel - Taunton
Thank you for your great review :) Team Taunton
Excellent
Excellent, No Nonsense Service, Paige listened to what I wanted, and delivered!
27 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Friendly and courteous staff (Ellen)…
Friendly and courteous staff (Ellen) found what we were looking for and booked straight away.. very pleased with the service provided..
19 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for such a lovely review! We hope you have a great holiday and we cant wait to book your next one:)
Making a cruise enquiry.
Was looking to book a cruise for the first time and needed help. Adelle welcomed us as we entered the shop. She put us quickly at ease. Obviously an experienced adviser she quickly established our requirements for what would make a cruise great for us. Various options considered but she fairly quickly located a trip that was a perfect fit for our requirements. The whole experience was very relaxed with no pressure.
24 augustus 2025
Antwoord van Hays Travel - Taunton
It was an absolute pleasure to help, we look forward to hearing all about your trip. Thanks, Adelle :)
As soon as we walked in we were Greeted…
As soon as we walked in we were Greeted with a smile, Ellen was amazing she was very helpful and went through everything with us nothing was too much trouble, we had lots of laugh with her and we even got a hot drink, would be more than happy to recommend her to anyone,
24 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely feedback we look forward to seeing you again soon - Hays travel Taunton :)
All questions answered
All questions answered, kind staff and helpful support. Thank you.
16 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Staff knowledgeable and always ready to…
Staff knowledgeable and always ready to help
21 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Exceptional service as always
Exceptional service as always. Nadine always goes above and beyond.
15 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review, I'm glad I could help get something sorted for you:) Nadine
Antwoord van Hays Travel - Taunton
Thank you for your review, were glad we could help sort your holiday of a lifetime:) Nadine ~ assistant manager
I wanted to book a trip away I phoned…
I wanted to book a trip away I phoned up hays travel they gave me a clear and detailed explanation of our holiday cost and requirements a gentleman called Lewis is fantastic he was so nice and helpful he kept in touch and kept finding info on the breakfast where we where staying on out city break I will definitely book with them again recommend them ask for Lewis and you will not be disappointed.
2 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely review, I'm glad Lewis is providing excellent customer service:) Nadine ~ Assistant manager
Honest Review
Informative answers to all my questions , they gave me all the details I wanted and other options that were available if I chose to change my mind
They have friendly staff I can have a laugh with , they’re always helpful and reliable too , it’s a great little shop my local Hays 👍❤️❤️
8 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you so much for your lovely review! We are always happy to help and look forward to seeing you again soon :) Team Taunton
Antwoord van Hays Travel - Taunton
Thank you for your lovely feedback. We will see you again!
Very helpful couldn’t have done any…
Very helpful couldn’t have done any more tried very hard to find the holiday that I wanted
4 augustus 2025
Antwoord van Hays Travel - Taunton
Thank you for your lovely feedback! See you again soon :)
A warm and friendly welcome, happy to help
When we walked into Hays travel in Taunton, a lovely guy named Lewis welcomed us and was amazing, he helped us every step of the way and we were able to book a cruise with confidence.
31 juli 2025
Antwoord van Hays Travel - Taunton
Thank you so much for this fantastic review! Were glad you had such a great experience with us and we hope you have a lovely cruise :)
Very helpful and polite young man.
30 juli 2025
Antwoord van Hays Travel - Taunton
Thank you so much for your lovely review :) Best wishes Lewis
Lewis is very efficient
Lewis is very efficient, helpful and pleasant. It’s always a pleasure to do business with him
30 juli 2025
Antwoord van Hays Travel - Taunton
Thank you so much for the lovely review. We're happy to hear Lewis was able to help with your holiday booking. We look forward to helping again in the future
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.