As always, Hays travel in Torquay were fantastic. Having just had a very stressful couple of days dealing with cancelled flights we called in to see if there was anything available at short notice, Ru... Toon meer
Bedrijf heeft geantwoord
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Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Toon meer
Bedrijf heeft geantwoord
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Toon meer
Bedrijf heeft geantwoord
Always fantastic service from Carly and the team. Nothing is ever too much trouble! Won't go anywhere else to book our holidays.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
49 Union Street, TQ1 1ET, Torquay, Verenigd Koninkrijk
- 01803 896927
4,9
Uitstekend
636 reviews
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Emma was lovely
Emma was lovely. Very helpful in booking our trip with our friends.
She was also kind enough to send me the links for another trip we’re taking so I can book the excursions etc
2 februari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review. It's always a pleasure to book our customers holidays. We hope you're looking forward to your trip to Montego Bay. Best wishes, Emma :)
Emma Smith is always so helpful
Emma Smith is always so helpful. She is very good at finding good holidays for us and understands our type of location and accommodation.
1 februari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for such kind feedback. We love reading about your experiences and being a part of your holiday memories. I hope the Italian Lakes are everything you hope for. Best Wishes, Emma
Always friendly & very helpful
Always friendly & very helpful. A trusted travel agency.
1 februari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your lovely review. It's always a pleasure to book your holidays. Hope you're looking forward to your holiday to Mauritius. Best wishes, Emma :)
Friendly helpful staff easy booking…
Friendly helpful staff easy booking and explained everything
1 februari 2025
Antwoord van Hays Travel - Torquay
Thank you for the 5* review. It means a lot to us to hear feedback from our customers - it's always very helpful. We hope you enjoy your holiday and birthday in Venice. Best wishes, Emma J :)
Antwoord van Hays Travel - Torquay
Thank you for your 5* review. Feedback from our customers is very important to us, and we're so glad to have provided positive experiences for you. We hope you enjoy your trip to Rome. Best wishes, Ruth :)
The staff in the torquay town centre…
The staff in the torquay town centre branch
Are always very helpful and we would not book a
Holiday anywhere else. Xx
30 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review! It means a lot to us that you always come back to us for your holidays, and your feedback is very much appreciated. Have a lovely time in Skiathos. All the best, Carly :)
Staff were really helpful with booking…
Staff were really helpful with booking our family holiday and even matched the live price that was online can't wait to go away ☺️
30 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for the 5* review. It was a pleasure to help you book your holiday, and we hope you have a wonderful time with your family in Turkey! Best wishes, Ruth :)
Very helpful and friendly staff.
Very helpful and friendly staff.
Made booking easy.
Not put under any pressure to book, had time to read reviews & make a decision.
22 januari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your review! We're so glad to have made your experience a positive one, and hearing feedback from our customers is always invaluable. We hope you enjoy your trip to Lanzarote. Best wishes, Emma :)
Antwoord van Hays Travel - Torquay
Thank you for the 5* review! We're so glad to have been able to help you book your holiday. We hope you enjoy your time in Majorca. Best wishes, Abbie J :)
Five star service
Quick phone call to Torquay and ten minutes later, all booked. Carly is a gem and really looks after our needs.
28 januari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for the 5* review. It's always appreciated to hear that we've made our customer's experiences so positive. Best wishes, Carly :)
Very helpful
Carly was great in finding the right flights to Thailand and Australia for me. Helped me with the visa for Australia.
Carly is very knowledgeable in her job. Thank you.
11 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review, feedback from our customers is always invaluable, and we're glad to hear it was a positive experience for you. We really hope you enjoy your trip! Best wishes, Carly :)
First time booking with Hays.
We have recently booked our holiday and can’t recommend this branch enough! Our agent Emma was beyond helpful and patient will our requests and needs, keeping us updated and informed on all information while we arranged our holiday.
The whole experience from enquiring to making the booking was made easy and straight forward with no pressure.
Great customer service.
Will definitely book through this company and branch again! Thank you Emma:)
11 januari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your 5* review and for putting your trust in us to bring your holiday to life. We're so happy to have been able to provide you such a positive experience, and hearing from our customers always brightens our day. Best wishes, Emma J :)
As always
As always, staff most helpful and informative in particular a big thanks to
14 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for the 5* review! Means a lot to hear that our customer's experiences with us are positive ones. Hope you enjoy your cruise, looking forward to hearing all about it when you get back. Best wishes, Carly :)
We have previously booked a holiday…
We have previously booked a holiday through Hays Travel and this time as last time we received excellent service. All our questions were answered with expertise and nothing was too much trouble to help us and advise us. We were given options and explanations on everything.
14 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review. We're always so happy to be able to help, and it means a lot to get such lovely reviews from our customers. We hope you're looking forward to your trip to Barcelona! Best wishes :) Ruth
Antwoord van Hays Travel - Torquay
Thank you for your 5* review. Such feedback from our customers really is invaluable. We hope you enjoy your cruise! Best wishes, Abbie J :)
Another great experience with Hays!
It's always a pleasure dealing with Emma. She's patient and knowledgeable and never let's us down!
Thanks so much Emma xx
13 januari 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your lovely review. It's always a pleasure to book your holidays. Hope you're looking forward to your holiday to Barcelona. Best wishes, Emma :)
Antwoord van Hays Travel - Torquay
Thank you for your 5* review. Always a pleasure to hear such positive feedback from our customers. Best wishes, Emma :)
I always use my local Hays and Emma…
I always use my local Hays and Emma there knows me and knows what sort of holidays I like, so finds suitable ones for me.
10 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for the 5* review. It's always a pleasure to book your holidays. Hope you're looking forward to your upcoming tour. Best wishes, Emma :)
Hays travel expertise
Staff were knowledgeable and helpful. No hiccups to booking the holiday chosen from those expertly offered from the information supplied
9 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review! It's means a lot to us to hear feedback from our customers. Hope you enjoy your holiday to Lanzarote. Best wishes, Ruth :)
Personal and professionally great service
Carly always welcomes us with a smile and deals with our requests warmly and professionally. Her personal service means we will keep returning for her advice and to book with her.
10 januari 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5* review! It's always a pleasure to book your holidays, and we really appreciate our customer's feedback. Best wishes, Carly :)
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