Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Toon meer
Bedrijf heeft geantwoord
Always fantastic service from Carly and the team. Nothing is ever too much trouble! Won't go anywhere else to book our holidays.
They are all ways helpful and friendly you never feel rushed or that anything you want to know is to much trouble for them
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
49 Union Street, TQ1 1ET, Torquay, Verenigd Koninkrijk
- 01803 896927
4,9
Uitstekend
632 reviews
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The staff are always very friendly and…
The staff are always very friendly and helpful
5 november 2025
Antwoord van Hays Travel - Torquay
Good Morning David,
Thank you for your lovely review , i am so glad you find our service helpful and friendly
I hope you are looking forward to your trip
Best wishes
Abbie
great booking team
19 oktober 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your lovely review! We hope you're looking forward to your trip to Benidorm. Best wishes, Ruth :)
Everything was just perfect
21 oktober 2025
Antwoord van Hays Travel - Torquay
Thank you Mrs Hanrahan for your lovely comments and 5 star review it is really appreciated. I hope you enjoy your holiday to Jersey and would love to hear all about it when you return.
Many thanks Parker
Antwoord van Hays Travel - Torquay
Thank you for your 5* review and kind comments. We hope you have a lovely time in Majorca.
Best wishes Ruth
Excellent service from Torquay branch
Excellent service from Torquay branch , always know how to accommodate my needs and put my mind at rest when booking holiday.
5 oktober 2025
Antwoord van Hays Travel - Torquay
Good Afternoon Tara, thank you for your 5* review and kind comment.
Always a pleasure booking your holiday to Majorca, back to your 2nd home.
Best wishes Carly
Great service booked two cruises with…
Great service booked two cruises with Carly only went in for one 😆
7 oktober 2025
Antwoord van Hays Travel - Torquay
Good afternoon, thank you for your kind comments and 5* review.
Always a pleasure booking your cruises for you.
Best wishes
Carly x
Another booking made easy
Another booking made easily with help from the knowledgeable staff.
14 september 2025
Antwoord van Hays Travel - Torquay
Thank you for your lovely review, we're really happy we were able to make booking your holiday an easy process. We hope you're looking forward to your trip! Best wishes, Ruth :)
Helpful experience with Ruth at Torquay
We where very pleased with Ruth at your Torquay branch, she was very helpful and sorted everything out for us.
16 september 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your lovely review - we're very happy to have been able to get everything sorted for you. We hope you're looking forward to your trip to Lanzarote. Best wishes, Ruth :)
I had a wonderful experience kylie at…
I had a wonderful experience kylie at your Torquay beach was so helpful as I was very lucky to win my holiday from a company called competition fox 🦊 unfortunately the date I had won coincided with a holiday previously booked and kylie managed to find me a different date she was so lovely and upbeat and I can’t thank her enough for doing this for be massive well done
24 september 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your lovely review - we're so happy to have been able to get your holiday sorted for you, and we hope you're really looking forward to it. Best wishes, Carly :)
Always helpful and service with a…
Always helpful and service with a smile. Very knowledgeable too
7 september 2025
Antwoord van Hays Travel - Torquay
Good Afternoon Mr Richardson, thank you for your 5* review and kind comments.
Always a pleasure booking your holidays, we hope you have a lovely cruise.
Best wishes
Emma J
Antwoord van Hays Travel - Torquay
Good morning Vicki, thank you for your 5* review and your kind comments.
We hope you and your friends have an amazing time visiting the sights in Prague.
Best wishes Ruth
Made booking a holiday easy
Made booking a holiday easy. Carly made us very welcome and found the ideal holiday for us.
4 september 2025
Antwoord van Hays Travel - Torquay
Thank you for your lovely review, I'm glad we were able to make the process an easy one! We hope you're looking forward to your holiday! Best wishes, Carly :)
My Paris holiday
I saw Emma and once again she sorted out another lovely holiday for me - this time to Paris in the Spring. Emma took into account all that I asked her and found a really great deal for me. I know now that everything is sorted out for me, even booking in will be done. I have only ever received really excellent service at Hayes Travel and this is why I always use them for worry free holidays.
10 september 2025
Antwoord van Hays Travel - Torquay
Thank you so much for your amazing review, we really appreciate the feedback. We're glad to have made your booking process nice and easy, and hope you're looking forward to your holiday to Paris! Best wishes, Emma :)
Happy Traveler I really found the travel agent very…
I really found the travel agent very welcoming and very supportive recognising what I wanted from my holiday and try to get me the best offer that she could.
3 september 2025
Antwoord van Hays Travel - Torquay
Good Afternoon,
Thank you very much for your kind comments & 5* review we really appreciate it.
We hope you have a lovely time at Disney making memories with your family.
Best wishes, Emma
Canary islands
Your staff are so helpful and knowledgeable to sort out all aspects of our holiday.
As we have used this office , we would always use them for any future holidays
28 augustus 2025
Antwoord van Hays Travel - Torquay
Good Morning Mr Porter,
Thank you for your wonderful review
We hope you enjoy your holiday and cant wait to hear all about it soon !
Best Wishes
Jasmine
Ruth in your Torquay branch has been…
Ruth in your Torquay branch has been patient, knowledgeable and helped us make the right choices for what we were looking for at a reasonable price, with the benefit of flying out of a local airport. Thank you Ruth we really appreciate your time and the efforts to meet our needs, can’t wait to go now!
4 september 2025
Antwoord van Hays Travel - Torquay
Good Morning Sarah,
Thank you for your kind words and lovely review.
I hope you have a wonderful holiday and cant wait to here all about it soon !
Best wishes
Ruth :)
Holiday booked efficiently.
3 september 2025
Antwoord van Hays Travel - Torquay
Good Afternoon Derek ,
Thank you for giving the 5 star review .
I am glad we were able to book this for you and that you found our service helpful
Kind regards
Jasmine
Very friendly
Very friendly, but professional, and answered all our questions. Great service.
29 augustus 2025
Antwoord van Hays Travel - Torquay
Thank you Mrs Pettet for the 5 star review and lovely comments it is very much appreciated. I hope you have a lovely time on your Caribbean cruise, it will be here before you know it :)
Best wishes
Abbie
Easy to book the cruise Ruth helped us
30 augustus 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5 start review it is very appreciated. I'm glad we were able to get this booked for you and I hope you have an amazing time.
Best wishes
Ruth
Professional and knowledgeable. Best in the business
Ruth at the Torquay branch has gone out of her way to find a trip that’s tailored to our needs and has been really helpful and professional
31 augustus 2025
Antwoord van Hays Travel - Torquay
Thank you for your 5 star review and lovely comments it's very much appreciated. I am glad we were able to find you your dream holiday and I can't wait to hear all your stories upon your return.
Best wishes
Ruth
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