Hays Travel - Wallsend Reviews 

I was welcomed by friendly staff. Nothing was too much trouble, I wasn’t sure of the area I wanted to go on holiday, the staff were helpful with reviews, hotels, areas of interest, local amenities, predicted forecasts etc. I had all my questioned answered perfectly. I was seen to by Matthew who was amazing, also Morgan who was amazing too. I booked 2 weeks in Tenerife on my visit. Thank you to your amazing staff

Welcoming , warm, and very professional, a pleasure doing business with a local store, with genuine local staff catering to our needs and explaining everything thing in detail.

It was quick and the agent was lovely

as always very helpful staff if i have a cheaper quote they will match it . this is why book with hays

Matthew was very helpful, to find somewhere we're we were both happy for our honeymoon and went through all of the options for us

The service , staff are very helpful and nothing it too much trouble

Assistants always helpful and nothing too much trouble and they always find us a great holiday. Excellent service.

Hays travel were very helpful, friendly and professional.

Smooth booking done via messenger as I was extremely busy that morning. Fantastic service.

I can’t fault the service and advice I have received from a lovely young lady, Melisa in Hays Travel. She looked into different hotels, reviews and locations to make sure our holiday is perfect. The whole experience was faultless.

Brilliant service and very friendly

Joanna knew they areas were looking for and had all the information ready when I arrived to book. She had the best hotels and areas we needed for our disabled party member to enjoy the holiday with everything we neeeded with in easy reach. Again nothing was a problem for her as we can be a bit needy🤣. Joanna is so friendly and tries her best to give us as good a deal as possible. Thanks to Joanna, shes a credit to your company.

Called in hays wallsend to pick up our ticket for our upcoming holiday and book another we got seen by Mathew who maybe new to hays wallsend a nice friendly lad we explained that we are here quite often and showed him the holiday we were after and the price he not only found the holiday but was able to get it a little cheaper now that's good going as I had checked it before we went in we booked it Mathew went on to explain everything and this is why we keep coming back to hays for great staff and service second to none we tell people to go through hays as we do at least three times a year to all keep up the good work and thanks

I wouldn’t go anywhere else all the staff are friendly and helpful Joanna always comes up trumps with my holidays and takes the time to go through all options and find the best deals for me I always go to her to book

Friendly efficient service.
Offered relevant options with explanations and sorted my requirements.

Our advisor Melissa was so friendly and helpful. When we arrived i had no idea where I wanted to go or how to go about booking a holiday. But Melissa gave us options and helped us pick somewhere great. Even checking the average temps gor the time of year.

Employee Mathew at the Wallsend branch couldn't have been more helpful. We knew where we wanted to go and within 10 minutes we were booked and looking forward to our holiday. The young man was well presented, polite and good at his job. Thank you.

Lovely travel agent who helped us a lot for budget also. Helped us a lot and fab advice very helpful and pleasant lady who found us a gorgeous holiday. Would definitely go back to her for another booking.

The fact I have used hays for many years.... never been dissappointed with the ease of booking.... Joanna at hays wallsend is almost like a BFF.... knowing instinctively what we would like or dislike and not afraid to point out anything that wouldn't suit.... you just keep giving Joanna.... your knowledge and expertise are massively appreciated.... thank you