Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... Toon meer
Bedrijf heeft geantwoord
As always, Bobbie was a great ambassador for the Wallsend branch.Friendly staff and a warm welcome. Always go there as they know their stuff..
Bedrijf heeft geantwoord
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
1 Segedunum Way, NE28 8JN, Wallsend, Verenigd Koninkrijk
- 0191 2632704
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As always staff friendly and polite and…
As always staff friendly and polite and will find you what your looking for and if unsure of anything will contact the appropriate services before booking making sure everything is in place 😀
19 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly, polite, and helpful in finding exactly what you were looking for. We appreciate your kind words.
Kind Regards
Hays Travel
Very helpful and holiday sorted in 15…
Very helpful and holiday sorted in 15 minutes excellent
19 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you for your excellent review! We are so pleased to hear that we could help you sort out your holiday so quickly and efficiently. We hope you have an amazing trip!
Kind Regards
Hays Travel
Molly
Molly, your company rep was exceptional, very pleasant and efficient.
The only negative was your travel insurance quote. Ridiculously expensive.
19 augustus 2026
Antwoord van Hays Travel - Wallsend
We are so glad to hear that our representative Molly provided you with exceptional service. We appreciate your feedback regarding the travel insurance quote. We are always reviewing our offerings to ensure they meet our customers' needs.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful review! We are so pleased to hear that you found our staff to be extremely pleasant and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your Kind comments :)
I cannot thank Bobbi enough for her…
I cannot thank Bobbi enough for her exceptional support on Sunday and today whilst supporting me with 3 separate issues /holiday .she was incredibly professional,patient and absolutely nothing was a problem for her. 5 stars
10 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such exceptional support with your holiday issues. We truly appreciate your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful 5-star review! We are so pleased to hear you had such an enjoyable experience with our customer service.
Kind Regards
Hays Travel
Wonderful experience
Wonderful experience. Staff mem realy pleasant explained all my concerns. Would highly reccomend hays travel to anyone and will def use them again
11 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to explain everything clearly and address all your concerns. We truly appreciate your recommendation and look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
Really helpful and listened to what we…
Really helpful and listened to what we wanted yeah 😀
9 augustus 2026
Antwoord van Hays Travel - Wallsend
Ally,
Thank you for your fantastic 5-star review! We are so pleased to hear that we were helpful and understood exactly what you were looking for.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional, attentive, and caring. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for a lovely review it was a pleasure booking your holiday.
Kind Regards,
Hays Travel
I would never book anywhere else
I would never book anywhere else. All the staff are very kind and helpful.
7 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you consistently have such a positive experience with our team. Your kind words mean a lot to us.
Kind Regards
Hays Travel
Highly recommend
Very friendly staff,via face to face and telephone calls,very knowledgeable too.
Would definitely use Hays Travel Wallsend again and highly recommend visiting this travel agency to book a stress free holiday.
30 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such friendly and knowledgeable service, both face-to-face and over the phone. We look forward to helping you book another stress-free holiday in the future!
Kind Regards
Hays Travel
Emily was very helpful,listened to what…
Emily was very helpful,listened to what we wanted and tried to get us the best price she could
4 augustus 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and found you the best possible price.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday.
Kind Regards,
Matthew
Cudnt thank them enough for all the…
Cudnt thank them enough for all the helping it from start to finish,
Explained everything about the booking and showed me how to put my booking into the app aswell.
1 augustus 2026
Antwoord van Hays Travel - Wallsend
MRSMichelleWoof,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such helpful assistance from start to finish, explaining everything clearly and even showing you how to use the app. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Excellent experience
Excellent experience.
Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised.
Emily rang me with different dates and prices,explained every aspect of our trip.
We rang back a couple of hours later and spoke with Emily to go through all booking information and our trip was booked.
Very professional service.
First time booking with Hays and I will definitely book again.
Thank you
30 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday to New York in 2029.
Thank you again.
Kind Regards,
Emily
Emily was very professional and took…
Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily
27 juli 2026
Antwoord van Hays Travel - Wallsend
MR ALBERT TURNER,
Thank you for your wonderful review! We are so pleased to hear that your requests were handled professionally and that you had such a positive experience.
Kind Regards
Hays Travel
great experience
great experience. she took ages looking for the right holiday for us and she was very helpful and even had a laugh with her
20 juli 2026
Antwoord van Hays Travel - Wallsend
Maureen hunter,
Thank you for your wonderful feedback! We are so pleased to hear that our team took the time to find the perfect holiday for you and that you had such a helpful and enjoyable experience.
Kind Regards
Hays Travel
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