Megan answered all our questions and made sure we were happy with our choice of holiday. She wasn't pushy and explained the booking procedure so that we understood what we were paying for
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dale was extremely helpful and knowledgeable about all of the places we showed interest in. He didn't just read from the screen he was drawing from personal experiences. It was a very easy experience... Toon meer
Bedrijf heeft geantwoord
Never booked a cruise before and the girls knowledge was essential for us to make a decision. Fantastic help from start to finish though booking process so friendly and warm lovely people at the Warmi... Toon meer
Bedrijf heeft geantwoord
Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
7 Three Horseshoes Mall, BA12 9BT, Warminster, Verenigd Koninkrijk
- 01985878581
4,9
Uitstekend
544 reviews
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Helpful.
Courtneigh was very helpful,she is very good at her job.Overall experience was very good.Well done.
15 mei 2026
Antwoord van Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely 5* review - thanks for booking with us - Team Warminster :)
Very helpful visit and Courtneigh was…
Very helpful visit and Courtneigh was extremely informative
16 mei 2026
Antwoord van Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely 5* review - thanks for booking with us again - Team Warminster :)
Megan was bright,cheery and informed
Megan was bright,cheery and informed, knew her job well
13 mei 2026
Antwoord van Hays Travel - Warminster
We appreciate you taking the time to leave us this great review. We are so glad to hear that you had a positive experience with Megan.
Courtneigh was polite
Courtneigh was polite, helpful and very professional throughout. She has a good sense of humour but was happy to help and answer all questions
She is an asset to your company
10 mei 2026
Antwoord van Hays Travel - Warminster
We appreciate your kind words! We're happy to hear that you found Courtneigh to be polite, helpful, and professional.
A very knowledgeable young man who…
A very knowledgeable young man who helped us pick the best cabin available for our upcoming cruise his name was Dale
3 mei 2026
Antwoord van Hays Travel - Warminster
Thank you for your feedback! I will pass your kind words onto Dale - Courtneigh :)
Antwoord van Hays Travel - Warminster
Thank you for your kind words - Courtneigh :)
As always thank you for your help
As always thank you for your help, the team are friendly helpful and knowledgeable.
26 april 2026
Antwoord van Hays Travel - Warminster
We appreciate your kind words! We are happy to hear that our team was helpful and knowledgeable for you. Thanks for your feedback.
I have been in to Hays travel a few…
I have been in to Hays travel a few times, and the whole team have been really helpful. They are all so friendly and knowledgeable.
3 mei 2026
Antwoord van Hays Travel - Warminster
We appreciate you taking the time to share your experience. We are so happy to hear that our team has been helpful, friendly, and knowledgeable for you!
Our experience with Dale was excellent.t
Our experience with Dale was excellent. Dale was very friendly & dealt with our booking professionally & explained all about our cruise & shared some of his experiences on the cruise ships. Dale definitely helped us decide to book our cruise.
1 mei 2026
Antwoord van Hays Travel - Warminster
We appreciate you sharing your experience. We're happy to hear that our team member's friendliness, professionalism, and shared experiences helped you decide to book your cruise.
Our branch of Hays are helpful and…
Our branch of Hays are helpful and knowledgeable booking our river cruise with them gave us confidence that when we need further help or advice they are there and cheerful. Dale & Megan thank you.
30 april 2026
Antwoord van Hays Travel - Warminster
We appreciate your kind words! We're so happy to hear that our team's knowledge and support gave you confidence while booking your river cruise. We value your feedback!
We had good service
We had good service, told us everyrhing we needed to no and answered all our questions.
Dale served us and was much better than booking online as we were able to talk our queries with Dale and he answered them all.
27 april 2026
Antwoord van Hays Travel - Warminster
Hello, thanks so much for your lovely review, thank you for booking with us! - Team Warminster :)
Antwoord van Hays Travel - Warminster
Hello, thank you so much for leaving us a 5* review, it was a pleasure booking your holiday - Team Warminster :)
Antwoord van Hays Travel - Warminster
We appreciate you taking the time to leave us such a wonderful review! We are so glad that our staff were able to provide you with great support. Thank you so much for booking with us again !
Dale at Hayes Warminster was fantastic
Dale at Hayes Warminster was fantastic! Not long did he get exactly what I wanted, he went above and beyond to finding a better deal as well as an even closer airport when we land!
16 april 2026
Antwoord van Hays Travel - Warminster
Thank you so much for your kind words and for entrusting us with your holiday plans again! Look forward to seeing you very soon !
Go above and beyond
Excellent knowledgeable staff. Nothing is too much trouble for them
8 april 2026
Antwoord van Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely 5* review, we appreciate you booking with us! - Team Warminster :)
Thank you
We had a broad idea of what we wanted but Megan and Dale had the patience and knowledge to guide us through the process and they tried and succeeded to get us the best and most appropriate deal possible. Thank you.
12 april 2026
Antwoord van Hays Travel - Warminster
Thank you for your kind words, It is always a pleasure helping you plan your holidays! - Team Warminster :)
Made our booking easy
Made our booking easy and straight forward, he.ping us save money as well as getting exactly the holiday we wanted !!
1 april 2026
Antwoord van Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely review! Thanks for booking with us again - Team Warminster :)
Coach transfer information on repositioning cruises
Recently returned from a P&O cruise on Britannia on its last trip of the season in the Caribbean and it was very good. The cruise was a fly out from Gatwick and sail back to Southampton repositioning cruise and whilst on board we discovered that we should have been advised there was a complimentary coach transfer service available that would have taken us to back to the airport we had flown from in order to collect a vehicle. This was not advised by the branch at the time of booking or subsequent visits we made to the branch prior to our cruise. On speaking with the Manager today, it was clear that the team were not aware of this complimentary service even though P&O is a partner company and Hays is a cruise specialist . Very disappointed with the Managers attitude and lack of empathy alongside their lack of knowledge that had led to us unnecessarily travelling on several trains and taxis to Gatwick airport and home again from Southampton port rather than in the comfort and ease of a car and coach. Trust in the branch has been lost.
4 april 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Warminster
Thank you for taking the time to leave us your feedback. Once again we are so sorry to hear that you have not had the experience that we would expect and that the booking agent did not make you aware that this was an option. We have taken the time internally, to discuss this as a branch to ensure that all staff members are confident in offering this product in the future.
We hope to be able to have the opportunity to restore your trust in our branch soon. In the meantime, if you have any questions, please do not hesitate to contact us - Team Warminster.
Very easy to deal with and understood…
Very easy to deal with and understood exactly what I wanted with regards to upgrades. Holiday booked without any problems and all details explained efficiently.
31 maart 2026
Antwoord van Hays Travel - Warminster
We're happy to hear that your booking was easy and efficient. It's great to know that we understood your upgrade preferences and explained everything clearly. Thanks for your review!
Staff
Staff are fantastic in this shop . Always pleasant , really polite, make you feel welcome, happy smiling faces . I won’t go anywhere else , always go to Hays
26 maart 2026
Antwoord van Hays Travel - Warminster
Thank you so much for your kind words Rolling Pin Lynn ! Always lovely to see you and thank you for booking with us again.
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