Diane was amazing today, we had no idea where in Tenerife we should go, she gave us loads of advise and so patient with us, she found us the perfect hotel, in the right place, with an excellent view o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The team at Birchwood are always very welcoming and helpful and seem to go above and beyond to find the perfect holiday. They are also very quick to pick up the phone and call the tour operators dire... Toon meer
Always book with hays we were in the shop for at least an hour and Joe was so patient and helpful, he sorted everything for us and answered any questions we had,
Bev (Assistant Manager) was superb. Once again, she demonstrated a professional courteous approach to our request. Her product knowledge was extensive and we were sorted out with our first river cr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
9 Dewhurst Road, WA3 7PG, Warrington, Verenigd Koninkrijk
- 01925399552
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and on budget
Bev was really helpful and patient with us and has designed our perfect holiday within budget
18 april 2026
Joe was an excellent representative
Joe was an excellent representative for your company and found two cruises that suite my requirements after some initial disapointments
18 april 2026
This particular branch Birchwood…
This particular branch Birchwood Warrington has the most amazing staff Big Joe is the perfect branch manager with the team of ladies being polite helpful and always give 100% I've said it before I won't book my holidays anywhere else but here
15 april 2026
Another booking complete with great…
Another booking complete with great help and customer service from Joe
13 april 2026
Successful booking
Lovely staff , helpful and informative
Highly recommend this travel agent
Holiday booked
10 april 2026
Diane was very helpful friendly and…
Diane was very helpful friendly and informative nothingness too much trouble x
3 april 2026
Excellent service yet again
Excellent service yet again. Bev is friendly, professional and knowledgeable. No hard sell, just keen to help us get the holiday we wanted. I wouldn’t go anywhere else but the Birchwood team.Thanks again, Bev is a star.
10 april 2026
First class service from everyone at…
First class service from everyone at Birchwood store, Dianne booked our big birthday trip for next yr to Skiathos, got a great deal & I love the fact it's a personal service far better than online, X
8 april 2026
Yet again Diane went above and beyond…
Yet again Diane went above and beyond to provide us with exactly the holiday we wanted!
5 april 2026
Staff were happy assistH with my…
Staff were happy to assist with my enquiries and pleasant to deal with
Thank you
31 maart 2026
Employing staff that are knowledgeable…
Employing staff that are knowledgeable and experienced and always willing to go the extra mile for the client.
Special thank you to Diane Palmer.
1 april 2026
Level of helpful, friendly service, was outstanding! …
I was extremely pleased with the service which was very friendly and helpful, from Natasha at Hays Birchwood. She really couldn't have been more helpful.
I have used Hays on a number of occasions and the service just gets better and better plus the price was great too!
It's great to know that I can call in to Hays or make a call if I have any queries which is much better than an internet set-up that I will always stay away from.
Many thanks Hays - my booking on the 28.03.26 went superbly!
28 maart 2026
We only called in for some euros Bev…
We only called in for some euros Bev took the time to talk to us and offered to put together some holidays for us to look at. She emailed a selection and we went back in and booked two. Like having our own travel advisor
20 maart 2026
Extremely helpful
We booked with Bev who is always extremely helpful and knowledgeable. I have specific mobility needs and these are always taken care of.
27 maart 2026
Diane the travel agent is wonderful
27 maart 2026
Holiday booked!
I have booked a holiday previously with Hayes travel and as before cannot fault the service. This is a holiday for myself and my grandson and we popped into the store to look at our options and chose a package to Majorca.
I returned yesterday and confirmed the booking which had been saved. Everything was arranged as a bespoke holiday for us. I was able to top up my eurocard ,buy currency and purchase insurance all at the same time. Joe was so helpful. I highly recommend Hayes travel
25 maart 2026
We use joe at hays travel all the time…
We use joe at hays travel all the time he is very professional and very experienced in his job and knows exactly what we want for a holiday and he is a very nice guy too
24 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.