Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... Toon meer
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Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Toon meer
Bedrijf heeft geantwoord
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Toon meer
Bedrijf heeft geantwoord
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 Poole Road, BH4 9DZ, Westbourne, Verenigd Koninkrijk
- 01202 765406
4,9
Uitstekend
812 reviews
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Antwoord van Hays Travel - Westbourne
Thank you for booking with us again, and I am glad we managed to get the cabin you wanted. If there is anything else I can help you with please let me know.
Kind regards
Sean
Super, duper Hays of WestbourneAll of our dealings with Hays Travel in…
All of our dealings with Hays Travel in Westbourne are superb., Extremely helpful, extremely knowlegeable, and always with good humour. Cannot fault them.
19 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely comments, it is always a pleasure to help you with your holiday plans, and so glad we managed to get the better price for you. I look forward to seeing you again soon,
Kind regards
Sean
From initial telephone enquiry to…
From initial telephone enquiry to collecting travel documents an hour later the service was incredibly good.
Cant fault them.
16 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, it was a pleasure to get your holiday booked for you, and we look forward to seeing you again soon.
Tanya
Didn't respond to an important email…
Didn't respond to an important email relating to a flight change.
9 mei 2026
Antwoord van Hays Travel - Westbourne
We are very sorry to read your review and we would very much like the opportunity to discuss this with you. We are unaware of this email and we have tried to call you about it this morning. Please can you give either Simon or myself, Sean a call at your convenience.
Many thanks
The people were lovely and so helpful…
The people were lovely and so helpful they didn’t try to sell me the most expensive one which I know some places have done to my family members which was lovely.
9 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your review. Always good to get such great feedback. Paula
Veryhelpful and informative staff.
8 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, I am glad we managed to get the holiday booked for you and if I can help with anything else please let me know.
Kind regards
Sean
Excellent results
We always use the Westbourne branch as all the staff are very friendly and the atmosphere is great also very helpful in finding what we are looking for.
12 mei 2026
Antwoord van Hays Travel - Westbourne
We're so happy to hear you always choose our Westbourne branch! We appreciate your kind words about our friendly staff and helpful atmosphere.
The Staff are very polite and helpfull
The Staff are very polite and helpfull, I deal with Paula who has been very helpful on several occasions.
9 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind words. Always happy to help :)
A first class service from a first class team
Travelled for years with the help and support of the fantastic staff in the Westbourne office a really great team
7 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you, hope you have an amazing holiday
Antwoord van Hays Travel - Westbourne
Thank you so much for your lovely review, it was a pleasure booking your holiday, Tanya :)
This the second time we have used Hayes…
This the second time we have used Hayes Travel in Westbourne. Paula and Simon have given us a lot of good advice with planning our trip to the far east. We will definitely use the company again for future trips.
6 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your review. I am excited for your trip as this is on my wish list and I can't wait to hear all about it. Paula
Antwoord van Hays Travel - Westbourne
Thank you for your kind words. Much appreciated. Paula
A pleasant and easy experience
The knowledge of cruising by your assistant helped greatly with my choice and location of cabin.
5 mei 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments - was a pleasure to book your cruise :)
Brilliant service
Brilliant service
Sean from Hays Westbourne was very good and his experience was valuable to ensure we booked the cruise trip
Big Thank you for everything
We are so excited about our trip in 2028
26 april 2026
Antwoord van Hays Travel - Westbourne
Thankyou for your kind comments
The young lady oked after us was…Melanie
The young lady who looked after us was so friendy knowledgeable and helpful. I always recommend Hayes travel in Westbourne to all my friends. I've never had poor unfriendly service. Who ever I've seen to book a holiday has been excellent.
17 april 2026
Antwoord van Hays Travel - Westbourne
Thank you for your comments. It was a pleasure as always to arrange your next holiday and I hope you have a wonderful time relaxing on the beautiful beach. we will be in touch when your tickets are ready and any questions do let us know. Rebecca :)
Sky was so helpful and made booking…
Sky was so helpful and made booking very easy.
We will use Hays again in the future.
16 april 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely comments - it was a pleasure to book your holiday. See you soon :)
GOOD CUSTOMER SERVICE
I have dealt with Hays Travel over a number of years and have always found them friendly and helpful. Nothing too much trouble. This time was no exception. Many thanks.
6 april 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, it was lovely to see you again and I am really pleased we were able to get you booked onto this fantastic cruise. We look forward to seeing you again soon,
Kind regards
Sean
Booking was OK in Hays Travel but it…
Booking was OK in Hays Travel but it would of been easier add the health questions done in the shop, but had to phone the insurance company to add the health questions.
15 april 2026
Antwoord van Hays Travel - Westbourne
We appreciate your booking through Hays Travel. We're sorry the health question process wasn't seamless and you had to call the insurance company. We don't normally do this in branch as this private to you :)
Always friendly and knowledgeable…
Always friendly and knowledgeable service, staff take their time to ensure we get the right holiday.
5 april 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, it is always a pleasure to help you. I am sure you will have an amazing time on this tour, and it will come around in no time. We look forward to seeing you again soon.
Kind regards
Sean
VERY HELPFUL,POLITE
24 maart 2026
Antwoord van Hays Travel - Westbourne
We appreciate your lovely comments and booking. Thank you
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