This is the second time recently that we have been in to see Maxine. She was warm, welcoming and patient as we went through all the different options of cruises that we wanted to look at.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUpper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB
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Lees wat reviewers zeggen
I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... Toon meer
Bedrijf heeft geantwoord
Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... Toon meer
Bedrijf heeft geantwoord
We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, Verenigd Koninkrijk
- 01604808894
4,9
Uitstekend
941 reviews
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Customer adviser (Iona) was very…
Customer adviser (Iona) was very helpful & knowledgeable
22 april 2026
Antwoord van Hays Travel - Weston Favell
Thanks so much for your lovely review, I am sure Iona will be very pleased to read this :)
I was having difficulty finding a…
I was having difficulty finding a decent flight online, so it was nice to go into Hays an get what I needed at a good price .Customer service was good ,I felt comfortable
22 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review, I am so glad that we were able to help get your plans in place and we hope you have a lovely holiday :)
Friendly helpful staff! …
Staff (Maxine in particular) were very helpful and very patient!!! Provided lots of different options and choices and all with a smile!!!
16 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely feedback - I am sure Maxine will be happy to read this :)
As always with my bookings and group…
As always with my bookings and group bookings, the feeling is always comfortable and detailing is perfect.
Caroline and Lesley are customer friendly.
Thank you.
22 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your kind feedback Mr Hyland, always a pleasure helping with your holiday plans :)
Maxine from Weston Favell-Northampton
Your employee Maxine was very helpful in securing our holiday to Morocco, she highlighted several options in choosing the right break to suit our budget and assisted in finding flight times to and from the u.k which suited us best.
21 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for this, we hope you have a fantastic holiday :)
The quality of service was excellent…
The quality of service was excellent from CAROLINE she took time to sort out our queries and concerns
21 april 2026
Antwoord van Hays Travel - Weston Favell
Aw, thank you for this feedback. I am so glad that you were happy with the service provided and we hope to see you back again soon :)
All our awkward wuestions answered and booke easily
The lady had answers to all of our questions and managed to sort out the bookings plus some of our extras and we are all set
13 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much, Caroline will be so pleased to read this :)
Absolutely brilliant service with a…
Absolutely brilliant service with a smile too . Go over & above in customer service 🙏very efficient & such a warm friendly place to go to book your holiday holiday 🙏 thank you
16 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much Lorraine, it was a pleasure to help book your cruise and I hope you have a fantastic time :)
Hi we have used Hays a number of times…
Hi we have used Hays a number of times and the service we get is excellent. Caroline is amazing very knowledgeable and friendly nothing is too much trouble. Would recommend.
15 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much, I am so glad that Caroline was able to help with getting your plans in place :)
Amazing experience…
I was very nervous about booking a holiday as I haven't booked a holiday in 20 years and didn't know how to go on. Caroline your member of staff was exceptional explaining everything and putting me at my ease
14 april 2026
Antwoord van Hays Travel - Weston Favell
Hi Jennie, aw what a lovely review, thank you! I hope you had a fantastic holiday and get home safe :)
Vicki was really helpful and…
Vicki was really helpful and knowledgeable. Will definitely be booking through Hays Weston Favell again.
14 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much for your review Iona, we look forward to booking your next holiday! :)
Antwoord van Hays Travel - Weston Favell
Thank you for your kind words , I hope you have a lovely Holiday :)
Service with a smile
Service was (as usual) fast, efficient and very friendly. They checked all the way through to make sure the package contained everything we needed.
12 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your kind words . We hope you have a lovely cruise . :)
Brilliant
This is the second time Caroline has booked our holiday and she was outstanding again. We were after something different and quite specific and she spent time researching quite a lot of options. We won’t go anywhere else now. Highly recommend.
4 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much for your kind feedback, I am so glad that we could help get your plans sorted once again! See you soon for the next one :)
Antwoord van Hays Travel - Weston Favell
Thank you for your Kind words. We hope you have a lovely Holiday
Antwoord van Hays Travel - Weston Favell
Hi Sharon, thank you so much for your kind feedback, I am glad that we could help with getting your plans in place :)
Always so helpful.
Always so helpful.
Their enragement with customers is spot on with a warm welcome and if time allows a cup of tea.
Keep smiling it makes us all smile back
4 april 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your Lovely review - Caroline
Antwoord van Hays Travel - Weston Favell
Thankyou for your kind words :) Louis
Very efficient
Very efficient, friendly service. Any questions answered quickly and alternatives found if needed.
31 maart 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much for your feedback, its always a pleasure to help with getting your plans in place :) See you again soon.
Excellent customer service as always
Went to book another holiday, the only place for us to go to book is Hays travel Weston Favell. Excellent customer service as always. Today we were helped by Louis, thanks for your friendly and helpful service. You are part of a fab team who know and remember their customers.
27 maart 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely feedback, we're happy we could help.
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