This is the second time recently that we have been in to see Maxine. She was warm, welcoming and patient as we went through all the different options of cruises that we wanted to look at.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUpper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... Toon meer
Bedrijf heeft geantwoord
Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... Toon meer
Bedrijf heeft geantwoord
We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, Verenigd Koninkrijk
- 01604808894
4,9
Uitstekend
942 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kirsty
Kirsty was friendly and knowledgeable, if there was anything she was unsure of she checked with someone else to make sure our booking was correct. Going back soon to book excursions etc. Great service.
25 februari 2026
Antwoord van Hays Travel - Weston Favell
Good afternoon Diana
Thank you so much for your kind words, it was a pleasure to help book you your dream holiday!
Kirsty
Antwoord van Hays Travel - Weston Favell
Good morning, thank you for your kind feedback. I am glad that I could help get your plans sorted and in place :) Michelle
Good friendly staff
25 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much for your 5* review :) - Hays Travel Weston Favell
I had to fly to New Zealand …
I had to fly to New Zealand to visit a friend, Ellie took time to get me the best flight times/cost combination.
24 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely feedback- I will let Emily know that you were happy with the service provided :)
All I can say is THANK YOU
All I can say is THANK YOU
I dealt with Caroline, wasn’t 100% on where we wanted to go but had a few ideas and a short time line. Caroline went above and beyond to get my family a dream, hot, exotic holiday to Mauritius. Caroline was more than helpful, professional, friendly and extremely knowledgeable.
Thank you so much Hays Travel and Caroline….28 days and counting 🏝️✈️
22 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your very kind review! Our manager Caroline always works super hard to find the perfect holiday for customers, I will be sure to pass this on to her:) -Emily
Holiday season
Very good experience in going in the shop and being welcomed by all staff who were helpful.
First time in going in to book a holiday for a few years and being shown how much I could choose from where I wished to go with my sons.
So in all honesty I was very happy with the way it turned out.
14 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your kind review, I will pass this on to Louis who booked your holiday! -Emily:)
Very helpful and polite so pleased we…
Very helpful and polite so pleased we called in sho
21 februari 2026
Antwoord van Hays Travel - Weston Favell
It was a pleasure to meet you both, I am glad we got your holiday booked! -Emily
Friendly staff
Friendly staff. Clear concise information provided. No pressure sales. Good travel options offered to suit our needs
13 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review, I will pass this on to Caroline who booked your holiday! -Emily:)
Amazing staff and very helpful
12 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you very much for your review:) -Michelle
Very helpful in finding a holiday
Very helpful in finding a holiday and dates we needed,
No pressure and informed knowledge regarding location and facilities.
14 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you very much for taking the time to leave a lovely review, we really do appreciate it. Caroline :)
Excellent Customer Service
Staff very helpful nothing is too much trouble - Caroline went above and beyond when assisting me with my flight to Australia
8 februari 2026
Antwoord van Hays Travel - Weston Favell
So glad we could help. Thank you for the lovely feedback!
Cruise booking made easy!
We have just booked our second cruise, and my third, with Hays at Weston favel centre, Northampton.
We tried to book independently, but found it a time consuming and rather confusing process. So we decided to revisit Hays.
Maxine was again, very helpful and is so knowledgable about cruising and cruise ships.
She organised all the travel arrangements and advised us on the different cabins available, taking into account what they were near to, and how affected they could be, by footfall and “ship” noise.
As with previous occasions, she found a few options for us to compare, with different offers on, within our time frame and budget.
All booked seamlessly.
Feel happy that we have booked securely, have the back up of the company and have got the best deal.
Thanks to Maxine and the friendly team.
13 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review , I hope you both have a lovely time away . Maxine
As always Caroline always goes above…
As always Caroline always goes above and beyond when booking our holidays
14 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for the lovely review, it was a pleasure helping you - Caroline
Antwoord van Hays Travel - Weston Favell
Thank you for your kind review, I will pass this on to Maxine:) -Emily
Antwoord van Hays Travel - Weston Favell
Thank you for leaving a lovely review for Michelle. I will make sure she reads it :) Caroline, Branch Manager
Very happy with the help we had sorting…
Very happy with the help we had sorting out the hoiday and 21st birthday when out there
12 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review, it was my pleasure finding your holiday! -Emily:)
Excellent Booking experience
Always a pleasurable experience booking our holidays through Hays Weston Favell and Michelle. Highly recommend them.
4 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review. We are always happy to help:) -Emily
12 out of 10 for Michelle at Weston Favell
Very hard work by Michelle, who obviously is well-trained in customer care and has knows her job very well. Our request was not easy as my friend was restricted by dates.
11 februari 2026
Antwoord van Hays Travel - Weston Favell
Thanks for your lovely review, I will be sure to pass on your kind words to Michelle!:) -Emily
Michelle was very attentive a listen to…
Michelle was very attentive a listen to all of our needs for our first family holiday.
9 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you so much for the lovely review, it was a pleasure to help you. - Michelle
First booking with Hays
Great customer service and welcoming atmosphere. Felt at ease immediately and enjoyed the whole experience. Thank you Caroline and the team for finding us a dream break. I would highly recommend this branch of Hays to friends and family.
8 februari 2026
Antwoord van Hays Travel - Weston Favell
Thank you for your lovely review. I will pass it on to Caroline! -Emily:)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.