I feel always that whoever I speak to they take a personal interest and care to ensure that they provide you with the best advice and make the best arrangements. You are treated as if you are a perso... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We walked in off the street and had attention and assistance immediately. Paul had great patience and made sure we looked at various options before booking a holiday for four to Iceland. We have pea... Toon meer
Bedrijf heeft geantwoord
the personal touch. having seen the manager Paul for nearly 16 years and always had first class service and lots of help getting the best available cruises. would always recommend Paul.
Bedrijf heeft geantwoord
We’ve booked another holiday (this time multi centre) through Paul at Hays Winchester. His extensive knowledge and excellent after-sales service are the reasons we continue to consult and book with hi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
26 The Square, SO23 9EX, Winchester, Verenigd Koninkrijk
- 01962 853300
4,9
Uitstekend
448 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service from Paul
Very good service from Paul, found the cruise that was suitable for us, and did all the booking in a very professional way. Will use Hays Travel at Winchester and Paul next time we require help.
20 november 2025
Antwoord van Hays Travel - Winchester
Thank you for the kind words and glad we could find the alternative cruise for you going to Japan. Ity looks an amazing itinerary and one of those bucket list destinations to visit. Will speak once the flight becomes available. Paul
We have used the Winchester Branch of…
We have used the Winchester Branch of Hays Travel for many years now. The staff are all so helpful and patient with our requests, they come back quickly and reliably to all questions posed by us, they check us in on flights, get the best deals, and as senior citizens, we are delighted and relieved to be able to hand over the complete booking experience to them. We will certainly continue to book through them, and have already recommended them to several friends.
20 september 2025
Antwoord van Hays Travel - Winchester
Thank you so much for your kind words as well as recommending us to your friends, we do try our upmost to help you to the best of our ability so it makes us so happy to see a positive impact. Were always keen to answer any questions its important to us that you have the best experience. Again thank you so much for the recommendations and taking the time to write this lovely review! We hope you have the best week and we will see you soon :).
- Hays Travel Winchester team.
Paul was very knowledgeable as always
Paul was very knowledgeable as always. He explained everything very clearly and gave good advice and suggestions. First class.
25 november 2025
Antwoord van Hays Travel - Winchester
Thank you for taking the time writing your kind words, it was hard to believe how full the cruise was for 2027 and glad we could get the cabin so you can enjoy the scenary.
You will get the best treatment
As usual Paul has done a great job booking my flight with everything I wanted ,he is so good recommend him to everyone
19 november 2025
Antwoord van Hays Travel - Winchester
Thank you for your kind words and glad that we could help you with flight booking to visit your family in New Zealand. Gettings those seats will just make that journey more comfortable.
Very good individual service.
Very good individual service.
Nice people, helpful , patient & knowledgeable.
All papers and info given and well explained.
6 september 2025
Antwoord van Hays Travel - Winchester
Hi Debra, thank you for the message and glad you enjoyed your time in Turkey and with the meeting up of your friends. Thank you for the gift.
Friendly, helpful and efficient. What more can you ask for?
Not having been abroad for quite a while, we went into Hays Travel Winchester looking for advice and ended up booking our most substantial trip in a long time. Mel was extremely friendly and helpful, doing a lot of research for us beyond opening hours so that we could make an informed decision overnight, and confirm what we wanted to do the following morning.
7 november 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Winchester
Thank you for your feedback, it was a pleasure to put together your cruise and so pleased we secured a cabin. We look forward to seeing you on your next visit :)
Sales Consultant very helpful
Your Sales Consultant, Claire, was very knowleageble and helped us to find the holiday we wanted. Very cheerful and we felt not under any pressure to book. However, she found what we needed.
30 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for your lovely review. It was a pleasure to talk to you both and to help you find the holiday you were looking for. We are always happy to help. Thank you, Claire.
Fantastic service!
Claire was patient, precise and listened to my requests. She didn’t make me feel a burden when making changes and I genuinely believed she wanted to get the holiday right for me and my family. This is my first time booking with Hays Travel but it won’t be my last, thanks to Claire.
21 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for your lovely review, this has made my day. It has been a pleasure finding the perfect holiday for you all. I know you are going to have a wonderful time. Thank you for booking with me, and we look forward to finding your future holidays for you. Thank you Claire.
Booked a trip to Dubai
Booked a trip to Dubai, Ruby at the Winchester office was extremely knowledgeable & helpful.
25 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you so much for your lovely words! It honestly means a lot. I really enjoyed helping you plan your Dubai trip and I’m so excited for you — it’s such an incredible place to visit. Wishing you an amazing time and can’t wait to hear all about it when you’re back! – Ruby
Very good sdrvice
26 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for the review 😊 I really appreciate how patient you were, I will see you soon to give you your boarding passes in the meantime enjoy getting excited for your holiday, It will be time to be packing your suitcase's before you even know it!! - Zoë
Antwoord van Hays Travel - Winchester
That’s so lovely of you to say — thank you! I’m really happy I could assist you quickly and make things easier. I truly appreciate your feedback! — Ruby
Antwoord van Hays Travel - Winchester
Thank you for your kind review, it was a pleasure to book the first part of your celebration holiday, I can't wait to help you book the rest of your holiday. Thank you Claire.
The service I received is second to…
The service I received is second to none.
Such friendly and accommodating staff in the Winchester office. I would particularly like to thank Mel and Ruby for all their hard work and persistance in obtaining the perfect holiday for us.
Knowing I can go into an office and actually speak to someone is so reassuring. Well done Winchester!
21 oktober 2025
Antwoord van Hays Travel - Winchester
It's always a pleasure to see you and pleased we managed to secure your cruise for both of you. We look forward to seeing you before your cruise, thank you for your kind review.
Claire was extremely efficient
Claire was extremely efficient, helpful, professional whilst being very friendly and approachable. Nothing was too much trouble. A real asset to your Company.
16 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for you lovely review. It was a pleasure talking to you both and helping you to book your holiday. I am pleased I was able to make the experience of booking with us a good one. Thank you again, Claire.
Very helpful and everything was clearly…
Very helpful and everything was clearly explained
11 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for your kind review. THank you for booking with me and I am pleased I was able to be helpful and explained everything clearly, I hope you enjoy your holiday and that you have a magical time away with your family, making lots of lovely memories together. Thanks Claire.
Claire and her colleague Lucy
Claire and her colleague Lucy? we're very knowledgeable & friendly.
They listened to what we wanted, nothing was too much trouble & we felt very looked after.
10 oktober 2025
Antwoord van Hays Travel - Winchester
Thank you for your lovely review Janice. We are pleased we were able to help you feel looked after, my colleague Ruby and I loved chatting to you both and were happy and pleased we could answer all your questions you. We hope you have a wonderful time on your cruise and that you get to enjoy some winter sun.
Friendly and welcoming agency
Friendly and welcoming agency - all the stress of finding and booking a holiday taken off my shoulders by Ruby.
20 september 2025
Antwoord van Hays Travel - Winchester
Thank you Mrs Ellis for your wonderful feedback! I am thrilled to hear that I was able to take the stress off your shoulders and make your holiday planning a breeze. I can’t wait to help you create more amazing travel memories in the future! Ruby
Amazing service from Hayes Winchester
Amazing service from Hayes Winchester. The staff are so helpful and knowledgeable and I highly recommend them . Nothing is too much trouble.
14 september 2025
Antwoord van Hays Travel - Winchester
Thank you so much for your lovely review! It truly means a lot to me and the whole team here at Hayes Winchester. We always aim to go the extra mile, so it’s wonderful to hear that you felt well looked after. Thanks again for your kind words and recommendation!
Ruby
Antwoord van Hays Travel - Winchester
Thank you for your kind words. We're thrilled to hear you had an excellent experience and found our staff helpful. We hope you have a wonder time in Paris and I'm pleased we were able to find the hotel you wanted to stay in. Many thanks, Claire.
Paul a member of the Winchester branch…
Paul a member of the Winchester branch Hays Travel..is always completely efficient ..always happy ..
I would never go anywhere else
12 september 2025
Antwoord van Hays Travel - Winchester
Thank you Peggy and you can enjoy your holiday to Verona! Perfect chance to soak in the views and practice that Italian. Buon viaggio! 🇮🇹✨Paul
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.