Hays Travel - Yarm Reviews 

First Class customer service from Karen at Hays Travel Yarm. We booked a cruise for next year. Karen took the time to go through everything thoroughly and made sure the cruise package was exactly what we wanted. Her attention to detail, knowledge as well as her friendly and professional approach made the process easy and enjoyable. It’s the 2nd time booking a cruise through Hays Yarm. They always go above and beyond. Thank you!

It was easy to book. Our advisor, Karen, was helpful, kind and thorough

Pleasant helpful and friendly staff . Able to answer all relevant questions.

We went into the Yarm shop with a late plan of a package to Nashville, Memphis, New Orleans, Miami and 7 night MSC Caribbean cruise.

Rashida was excellent in sorting it all out and offering options. We received a quotation and booked straight away.

We received Hayes confirmation and MSC confirmation with all details immediately.

Rashida is so professional, pleasant, full of enthusiasm and knowledge.
Thank you.

Rashida always makes the experience an absolute pleasure and so easy,that's why we always return to use hays.

Becki was so helpful and worked so quickly to deal with our booking. She was responsive in dealing with our queries and made sure we booked a lovely room as we wanted.

very helpful producing a customised holiday package

Excellent choice of holidays and tours. Something for everyone. Great value and offers. Staff friendly and helpful and knowledgeable

Very helpful member of staff gave excellent advice

Always a pleasure to book with Hays in Yarm the staff are all so friendly and know us, so we feel we get exceptional personal service

Hayes is not just a business, its an extended family to any one visiting, the staff and I mean all staff are first class in every way, they really do care passionately about all aspects of your holiday and it means as much to them, as it does to the individual, that in itself speaks volumes. I cannot rate them high enough.

Becki the agent was brilliant

We were delighted with the service from Hays Travel in Yarm.
We have a fabulous holiday to look forward.

Overall good experience, to make it even better an offer of tea or coffee upon agreeing to book the holiday would of been great.
Tony Lomas.

Becky was really helpful as our trip had been cancelled due to weather and assisted us to arrange a new trip

Always nice to come into Hayes in Yarm and book a holiday.
The girls are all lovely and very helpfull

Great dealing with Becki at the Yarm branch. Efficient and friendly!

Rashida booked our holiday and was very knowledgeable and helpful. She made the booking experience a pleasant and simple event

Everything was really easy and the advice on what we wanted for our trip was very helpful. Great service as always from our local branch

Really helpful staff who provided great recommendations.