Racheal was excellent in helping me choose the right holiday for me! She was very knowledgeable and nothing was too much trouble and made the whole process simple. Excellent. Would have no problem... Toon meer
Bedrijf heeft geantwoord
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Hays always gives a warm welcome and provides a very patient and excellent service. Raechel could not have been more helpful, finding us exactly what we were looking for. Hays is usually our first por... Toon meer
Bedrijf heeft geantwoord
We have booked previous holidays with Hays and would always return now. We have chosen a big holiday for 2028 and Cat sent all relevant details and then sorted it all on our return to the shop so we a... Toon meer
Bedrijf heeft geantwoord
Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 20... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
6 East Walk, BS37 4AS, Yate, Verenigd Koninkrijk
- 01454534036
4,9
Uitstekend
980 reviews
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Rebecca was extremely helpful and…
Rebecca was extremely helpful and remembered that we had been in a month ago.
Came away very happy and now looking forward to our break.
7 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely review! It was a pleasure to book your trip. Thanks Rebecca
Very knowledgeable and very friendly…
Very knowledgeable and very friendly and helpful thank you Catalina
7 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely review! It was a pleasure to book your trip. Thanks Cat
Hayes realy go the extra mile and have…
Hayes realy go the extra mile and have always done a good job for us Rebecca is my goto contact at yate office.
6 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides excellent service and goes the extra mile. We truly appreciate your kind words.
P&O cruise- booking made easy
Hays made booking a P&O cruise so easy. So nice to sit face to face with a human being to talk through room options available for the group of 6.
4 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful feedback! We are so pleased to hear that booking your P&O cruise was an easy and pleasant experience for you and your group. We appreciate you choosing us.
Emily was very friendly and helpful and…
Emily was very friendly and helpful and answered all our queries especially as we were booking for a large party
9 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely comments, I hope you all have a fantastic time on your cruise, Emily :)
Good quick service from the staff at…
Good quick service from the staff at Yate once again.
8 augustus 2026
Antwoord van Hays Travel - Yate
Norm,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive good, quick service from our team. Your feedback is greatly appreciated! Cat
The assistant was polite
The assistant was polite, listened to our requests, made us feel comfortable
6 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely feedback we hope you have a great time away.
Very helpful
30 juli 2026
Antwoord van Hays Travel - Yate
Thank you for the lovely comment & 5 * review have a great time.
Very helpful staff
Very helpful staff. Found just the holiday we were looking for at a price we could afford.
Explained everything clearly.
6 augustus 2026
Antwoord van Hays Travel - Yate
Thank you, Hope you have a lovely time!
Excellent service received by Emily…
Excellent service received by Emily (Hays Travel - Yate). As a frequent customer to this store, my enquiries have always received a professional service. Post booking service is excellent. From printing documents to price match currency. I have no hesitation in recommending this store to my friends and family 😎
2 augustus 2026
Antwoord van Hays Travel - Yate
Thank you so much for your fantastic 5-star review! We are delighted to hear that you consistently receive professional service and that our post-booking support, including document printing and currency price matching, has been excellent. We truly appreciate your recommendation to friends and family!
Good friendly service
4 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely 5* comments have a great time.
Very professional and efficient
Jo was very professional, she found our river cruise holiday that we wanted and dealt with it all very effectively. Made it so much easier than us trying to book.
24 juli 2026
Antwoord van Hays Travel - Yate
Thank you so much for your lovely comments, it was a pleasure to book your River Cruise for you both and I look forward to hearing all about it when you get back.
Kind regards
Jo
Friendly and helpful staff
Friendly and helpful staff. Good experience with booking. Staff had good knowledge able to sort booking quickly and efficiently. Good communication from phone enquiry to then booking in person.
2 augustus 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful review! We are so pleased to hear that our team was friendly, helpful, and efficient in assisting with your booking. We appreciate your kind words about our communication.
We knew where we wanted to go just…
We knew where we wanted to go just didn't know the hotel. Jo our sales rep went through loads of hotels until we found one we liked. Booking the holiday was then a breeze, Jo went through all our options and she was so helpful. I will be recommending Hays Travel to my friends and family. Thank you.
25 juli 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful review! We are so pleased to hear that our sales representative was able to help you find the perfect holiday and made the booking process so easy. We appreciate you recommending us to your friends and family.
The service i recieved was perfect and…
The service i recieved was perfect and very helpful in the booking for our holiday
31 juli 2026
Antwoord van Hays Travel - Yate
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service perfect and helpful in booking your holiday.
Following the death of my wife in…
Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 2027. Cat once again helped me with the booking with clear and helpful advice and with genuine sympathy and support after the loss I have suffered. I cannot thank her enough.
24 juli 2026
Antwoord van Hays Travel - Yate
Thank you Mr Bruce for your kind words & 5* review it was my honor in assisting you with what i could do in your time of need, Always here Cat x
Lovely Staff
Lovely Staff, very helpful and friendly. Wasn't booking a brochure holiday so downside is those in shop can't book flights or hotels they have to ring another office who do that which means long wait or leaving information and them calling you back. It was all done very professionally and very happy with arrangements
31 juli 2026
Antwoord van Hays Travel - Yate
Hope you have a lovely time and thank you for booking with me - Belle
I made a trip to my local Hayes in…
I made a trip to my local Hayes in Yate, South Gloucestershire. Very helpful in processing a travel gift card. So nice to be face to face, rather than online. Answered all my questions. Thankyou
23 juli 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that all your questions were answered. We appreciate your kind words.
Polite and Very helpful in sorting…
Polite and Very helpful in sorting things I needed help with
30 juli 2026
Antwoord van Hays Travel - Yate
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was polite and helpful in assisting you.
Friendly helpful staff
28 juli 2026
Antwoord van Hays Travel - Yate
Thank you for your lovely comments, have a fabulous time in Tenerife, Emily
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