Hays Travel - Yate Reviews 

Katrina was very helpful & found everything we wanted for our holiday.

Rebecca was very helpful and patient, finding the right hotel in the right place and finding information and booking the extra trip

Plenty of helpful pleasant and friendly staff. I prefer to book with a person than do it on line. I’m fearful I may miss something important and miss a booking which might suit my needs better than that I had first thought of.
And- I’m less likely to be influenced by the advertising we are all bombarded with

Original quote was made by Cat, and we came back knowing exactly what we wanted. All information we needed and asked about was explained brilliantly.

The young assistant was very helpful.

The staff were very helpful, in helping us to find the right cruise

Another holiday booking with Rebecca.
Always happy to give advice and always finds the right holiday for me.
Each year I choose to book with Rebecca because I can always rely on her.
Totally recommend Rebecca for her professionalism and for being so approachable and friendly

Emily book us our holiday . She is quick , efficient and friendly . Makes booking a holiday easy😃 thanks Emily

We had researched & chosen hotel prior to our visit so confirming details was easy and straightforward.
Travel agent was polite and approachable checking all the details were correct before confirming booking.

very friendly staff member. Had easy access to holidays at destination requested

The service received was amazing, Emily was friendly, knowledgeable and helpful and provided some great choices of holidays. Once we booked, Emily explained all the next steps to expect leading up to the holiday which was great.

I came in to book a cruise with a friend. And we where
assisted by a very helpful young girl Sophie. Who found us what we wanted. And explained and went through all the details to make sure it was what we wanted. And as we are both in our eighties, it was so nice to be spoken to in such a kind and friendly manner.

Sophie was an excellent agent. She explained and booked everything very efficiently.
A very pleasant young lady.

Very good service ,we were well looked after and made to feel welcome in the shop.

Well experience and very friendly staff the very fact you can have trust in them.

We wanted a holiday for a family of eight, flying from two airports and arriving and departing on the same days.
Catalina did it again!

Lady was very helpful, especially as we were a bit vague. Very grateful she pointed out a sewage problem before we booked, which actually made us book a different destination. She couldn’t have been more helpful.

The person that dealt with our questions was very helpful, looking up various cruises to fit in with the date we wished to go and the itinerary that we wanted to do.
We booked the cruise without feeling under pressure to do so.

All of the staff were very friendly and helpful, taking time to listen and answer all our concerns