We got great service with a friendly, helpfull and honest sales lady. She tried her best to get the hotel we were after for the holiday in Greece and also matched the online price we'd been quoted!... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If anyone wants to book a holiday please book with the team in york. Specialised in booking every part even when booked getting the right advice and adding additional things like personal transfers an... Toon meer
I saw one assistant one day to enquire about flights to the US then went back the following day to book a return flight. Both assistant we’re extremely helpful and I shall continue Togo to Hays trave... Toon meer
Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
14 Low Ousegate, YO1 9QU, York, Verenigd Koninkrijk
- 01904 310007
4,9
Uitstekend
917 reviews
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The staff in the shop were very helpful…
The staff in the shop were very helpful & patient & sorted everything out we needed.
19 december 2025
Antwoord van Hays Travel - York
We appreciate you taking the time to leave us such lovely feedback. We are so glad our team were able to provide excellent support and assistance.
Booked Rhine trip Hays York
Sabena managed our booking on mv Oscar Wilde Sept 2026
Systematic, confident, thorough. We understood each step of the way and her excellent communication skills made for an uncomplicated visit.
16 december 2025
Antwoord van Hays Travel - York
We're happy to hear that the booking process was systematic and uncomplicated. We appreciate your positive feedback regarding the communication. Thank you.
Holiday Booking
The agent was very helpful, answered our queries and the experience was very relaxed.
17 december 2025
Antwoord van Hays Travel - York
We appreciate you taking the time to leave us such a nice review! We're so glad the agent was helpful and your experience was relaxed.
Brilliant
Brilliant. Molly was very efficient and it was a pleasure to have such a professional dealing with my trip
9 december 2025
Antwoord van Hays Travel - York
We're happy to hear that you found our service brilliant and efficient. It's great to know that you had a positive experience with us!
Since booking online has been become a…
Since booking online has been become a pain in the arse we have been using Hays Travel,Ousegate in York
We have been conducting our business with Cara and have found professionalism and due diligence to be the order of the day.
We find there method faultless and will continue to engage with them.
29 november 2025
Review zonder uitnodiging
Antwoord van Hays Travel - York
We're happy to hear that you've had such positive experiences. It's great to know our team's professionalism and dedication have met your needs. Thank you for your continued support and valuable feedback.
the girls are so help full and nice…
the girls are so help full and nice nothing is to much trouble they make me feel welcome no complaints at all
24 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Antwoord van Hays Travel - York
Thank you for your great review :)
Going the extra mile
I had so many limitations to my planned trip to see the Aurora Bolearis, but Cara was very patient, helpful and really went the extra mile when I changed my destination due to lack of suitable flights. Great customer service!
26 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
All the Staff that work in the York…
All the Staff that work in the York City Centre branch are absolutely amazing, very Professional and very kind and helpful. Especially Molly, Cara, Sofia who helped me and my friends and found us what we needed.
We are very greatfull and happy to always book from there
Kind regards
Rita Barker and her friends.
6 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Thank You Ruby👏
Had a rough idea of what we wanted, popped into Hays Travel in York, and had the expertise of Ruby to help us decide. She was really friendly and so easy to talk to.Found us a fantastic hotel in Benalmadena at a good price, and we got some euros too.! Happy customers, Had a great time.Thank You Ruby.👏
30 oktober 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Good service
Cara was very friendly, helpful and professional on my two visits to the store. She explained why the flights I had originally selected were not possible and suggested others which I booked.it was all very quick and easy.
15 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
First class service
As ever, the service we get from the York Hays office is first class. All the staff are so friendly and helpful and they go the extra mile to make sure you get the right holiday for your needs.
9 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Antwoord van Hays Travel - York
Thank you for your great review :)
Antwoord van Hays Travel - York
Thank you for your great review :)
Always go to Hays for our holidays
Always go to Hays for our holidays. Rebecca goes above and beyond to get us the perfect holiday. Will never go anywhere else
2 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Helpful and informative
Helpful and informative! Didn't feel rushed or pressured in to booking there and then, even though we did 😊
2 november 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
The person l spoke to was very good and…
The person l spoke to was very good and patient answering all my questions in a friendly and professional manner many thanks
24 oktober 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Book with Hays, every time
We booked our next year's holiday with Cara (I think I got that right). We asked loads of questions, and got the answers we needed.She was very friendly, and efficient. We book with Hays every time. Very happy customers.
29 oktober 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
Our experience was excellent
Our experience was excellent. Sorted our holiday out efficiently. Stress free & so easy . Always use hays when we can the girls are so helpful
27 oktober 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
My TripIt was great because I had every…
It was great because I had every confidence in Ruby who had organised a trip the year before. Ruby is very courteous, efficient, reliable and approachable. She will always go the extra mile to help and make the experience a pleasant one. Excellent.
25 oktober 2025
Antwoord van Hays Travel - York
Thank you for your great review :)
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