Very timely notification that BUPA ending and Aaron reviews market well to get the best deals and kept me updated with email. Once accepted he confirmed sending in post asking me to check and get in t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Scott Souter was able to quickly identify our needs and guided us to the best option available. We didn't feel pressured to accept the product straight away as he allowed us time to think it over and... Toon meer
Bedrijf heeft geantwoord
Danny Fuller was excellent at finding us the type of policy we wanted. We were looking for a new insurer as previous provider had been increasing their prices at each renewal in recent years. We fo... Toon meer
Bedrijf heeft geantwoord
Heath Crawford helped us get a renewal for our health insurance with BUPA at a very favourable rate. They provide a very good service and have saved us money, which is very welcome. I cannot recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- ook in
- Bedrijfsverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Tussenpersoon voor levensverzekeringen
- Verzekeraar
- Ziektekostenverzekeraar
Geschreven door het bedrijf
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contactgegevens
Iveco House, Station Road,, WD17 1ET, Watford, Verenigd Koninkrijk
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent
They were really good and found me a better deal by switching health insurance companies.
30 september 2026
Antwoord van Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thank you, Gary, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Three years good help.
Three years these have helped me get the best insurance and got me a good deal. They have been wonderful.
29 september 2026
Antwoord van Heath Crawford
Thanks for the review, Susan. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Renewed my Bupa policy at a lower…
Renewed my Bupa policy at a lower monthly premium than last year
22 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Graham. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks for the review, Jervis. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Antwoord van Heath Crawford
We appreciate your kind words, Jennifer. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Very good and efficient agent
Very good and efficient agent. Was able to explain options very well and switch my medical insurance seamlessly.
2 oktober 2026
Antwoord van Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thank you, Suzanne, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Exemplarary service as always from the…
Exemplarary service as always from the team at Heath Crawford.
Diligent research on Health insurance leading to large savings and better product.
Would definitely recommend
2 oktober 2026
Antwoord van Heath Crawford
We value your feedback, Linda. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Don't use a broker
Got persuaded as this company gets everywhere the minute you click a link online. Misinformed staff selling like for like switch health policies then you find out they are not like for like at all.
I would never have switched to BUPA had I known there would be significant exclusions. What is worse is that the broker misinformed BUPA about a health condition. We have wasted thousands paying for a policy for absolutely nothing. The trouble is the minute you start to research up pops Heath Crawford every time. I would never have anything to do with them. Cut out the middleman and go direct, at least you can find out exactly what is going on and not rely on 3rd party misinformation
3 februari 2026
Review zonder uitnodiging
Antwoord van Heath Crawford
We’re very sorry that you remain unhappy with your experience. We take any allegation of mis-selling or inaccurate information extremely seriously and have reviewed the calls and correspondence relating to your policy in detail.
While we cannot discuss your personal or medical information publicly, we do feel it is important to clarify some points. The Bupa policy arranged for you was a Switch-underwritten policy. Following additional medical information provided before the policy commenced, our adviser referred this to Bupa’s underwriting team. Bupa determined that an additional exclusion was required, and our records show that our adviser explained this exclusion to you before the policy started and that you confirmed you wished to proceed.
We therefore do not believe it is accurate to say that Heath Crawford misinformed Bupa or that the policy was represented as having no additional exclusions. We appreciate, however, that you are extremely disappointed with the subsequent position regarding your cover.
We have investigated your concerns formally and provided our final response, together with details of your right to refer the matter to the Financial Ombudsman Service. We will, of course, cooperate fully with any independent review of the circumstances.
We are genuinely sorry that your experience has left you feeling this way.
The Heath Crawford Team
Good service
Archie gave me very good advice when renewing my health care policy. Always there for support and advice too.
2 oktober 2026
Antwoord van Heath Crawford
Thanks for the review, Judith. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Your support has been pivotal for us to…
Your support has been pivotal for us to gain the right information very professional service we will use your services again
1 oktober 2026
Antwoord van Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Scott was patient and went out of his…
Scott was patient and went out of his way to be helpful and to explain the process
1 oktober 2026
Antwoord van Heath Crawford
We appreciate your kind words, Louise. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Neil, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
The person I spoke to was very polite &…
The person I spoke to was very polite & helpful.
30 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Susan. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Guy, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thank you Rob for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Someone to navigate the market for you
It was good to have someone checking the market and finding the best deal for me. Something I don't feel I could have done myself.
22 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Valerie. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Alex negotiated a good deal for me
Alex negotiated a good deal for me, with rising costs I was considering cancelling but he offered a great price for my renewal.
30 september 2026
Antwoord van Heath Crawford
Thanks for the review, Catherine. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
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