Henri-Taylor Heating Solutions LTD Reviews 

From previous personal experience I turned to Henri-Taylor for my new heating system. The system was completed in four days. The men were efficient and considerate throughout. They cleared up after themselves and left us with nothing but an efficient heating system and a warm house.
Excellent. Very well done 👍👍👍

Excellent customer service throughout- thank you Steve and Emily. Rob, the engineer on the day was friendly and professional. We would recommend this company without hesitation.

Dev/Ange

Robbie installed my radiators, refilled and recommissioned the heating system. He also took time to show me how to use the Nest control, and answered queries I had about the system. He was punctual, very professional, helpful, and completed the task within the four hour slot. I would highly recommend him!

We are very happy with the service received from Henri-Taylor Heating Solutions. Our annual check up was swiftly arranged. The engineer (Robbie) was professional, efficient and punctual. He helped us arrange additional gas meter check which was completed within less than 2 hours after his visit.

Very happy with the service I received from Henri-Taylor heating solutions. From the initial visit with Jon to discuss my options for a new boiler - which also had to be moved to a different location - to a proper itemized quote and great communication from the team in the office. On the day of installation Jon and Michael arrived and didn't stop until the job was completed, which for me involved a lot more pipework for the new boiler location, thanks guys.
So glad I found Henri-Taylor heating solutions, the whole process from start to finish was seamless. I would definitely use again and recommend to others. Thank you.

John was fantastic from the initial site visit to installing the new boiler. Extremely knowledgeable but also very helpful and ensured the job was completed to the highest of standards. Also a great and friendly guy!

The entire process of having a new boiler installed was professional, well explained, timely and with absolutely no issues whatsoever.

Jon is a credit to Henri-Taylor Heating Solutions - he completed the job in a day, explained the Hive system and left everything neat and tidy.

Henri-Taylor replaced my TRV and the programmer (time window) for heating and hot water on October 7, 2024. I am extremely satisfied with the work they performed and their communication throughout the process, which was consistently clear via email. They offered a very reasonable price and demonstrated great reliability. I highly recommend them to anyone seeking a dependable company that delivers quality service at a fair cost.

Thanks to Steve problem found with pump first day and repaired the next. Couldn’t ask for more. Thoroughly recommend their first class service!

I recently had my annual Boiler service done by Henri-Taylor Heating and had been without working central heating since the last time it was done a year ago.I asked the engineer to have a look at it to see why this was and he informed me that the Thermostat which was quite old as it had been in the flat since the previous owner had lived here was faulty.After giving me a quote for the job the same day, replacing the faulty thermostat with a wireless programmable one and coming back the next week to fix it in, I don't think I could have asked for a better service regarding this, especially as I won't need to think about putting the heating on for a while yet anyway.When the engineer came back to do the job it was a very convenient time as well not first thing in the morning which was good.
He only took about half an hour to complete the installation as well so it didn't take up all of my afternoon waiting for it to be finished.Definitely worth having done by them in my opinion.

We had our boiler serviced by Henri - Taylor Heating solutions last week and some parts replaced today. The service both from the office and the engineers was outstanding - prompt, courteous and efficient. Will certainly use again as needed.

When my boiler broke down and flooded the kitchen I decided it was time for a new one and started researching Which? for best makes and then a multitude of on line websites for installation.
Henri-Taylor are a Worcester-Bosch approved company. Most companies only offered an on line consultation for what is a significant purchase. Steve visited my home within 24 hours and provided his advice along with the most competitive of all the quotes I received. An installation date was arranged within a matter of days thanks to Katie and Emily, the very friendly and efficient backroom team. Mike arrived and installed the boiler and checked over my central heating system, he worked flat out and took time to explain the mysteries of the Hive system to me!
I was reassured in using Henri-Taylor when I read the reviews on this site and I have already happily recommended them to several friends and family. I won't be using anyone else in the future.

The service I received was excellent. The engineer, Jon was prompt, friendly and very professional.

The company serviced my boiler a year ago and I was delighted with their professionalism - the work, friendly and helpful customer service, and clear information and instructions was most welcome. This year the company has given the same professional service. I have now set up to have the company's Silver plan, feeling fully confident that our heating system will be looked after.

Had Henri-Taylor install a replacement boiler recently. A painless process. The quote was competitive and the work speedily and efficiently carried out. The necessary paperwork (Gas Safe) after the work was done was soon received. I did not realise until I looked into having a replacement boiler that some companies are internet-only brokers who then subcontract a local fitter to do the job. They quote a price based on photos which the customer uploads to their website. I don’t think this is any substitute for someone coming round and having a look at what is needed. Also, I don’t like dealing with subcontractors on a job like this; finally, why not give all the business to a local company?
No complaints at all with H-T; would highly recommend them.

We have used Henri-Taylor Heating Solutions for well over a decade. They are and have always been extremely professional and efficient, being prompt and courteous at the same time.
I cannot recommend them strongly enough.

Very knowledgable, skilled workmanship and great to deal with. Really appreciate their can do attitude and will be sure to use their services again in the future!

Great experience with Henri Taylor.
Jon was professional and quality of work was to a very high standard.
He replaced my 20 + year old unvented cylinder and re done all the copper pipe work which had previously been installed to a very poor standard.

New installation looks and works great.

Henri-Taylor were brilliant from start to finish. Professional, polite, on-time, excellent workmanship, superb value.

A trusted installer this I wouldn’t hesitate to use again.

Thank you!

Jon was with us yesterday installing a new expansion tank. He arrived on time and completed the work very professionally. He is competent, tidy in is work and extremely thorough. He and his team are highly recommended.