Our reservation was for a Tesla but the representative said they don’t have Teslas at that location. She said we could choose another vehicle & we chose a pickup truck which was fully loaded & we lov... Toon meer
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Nobody told me that if you have full coverage on any of your own cars. And have rental insurance on them you can opt out of hertz insurance. Instead I got suckered for 600 more dollars. Lesson learned... Toon meer
The vehicle was good overall . However, the gas tank was not full and the interior smelled like smoke.
The workers make it an easy process.
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
6514 Odana Rd, 53719, Madison, Wisconsin, Verenigde Staten
- (608) 833-1118
Your Car Rental Deals, News & Offers
3,3
Gemiddeld
11 reviews
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Good
The vehicle was good overall . However, the gas tank was not full and the interior smelled like smoke.
7 oktober 2026
I am a fairly frequent renter through…
I am a fairly frequent renter through my university (U Wisconsin - Madison). We have discounts through two other rental companies, but I prefer Hertz.
Hertz at Madison airport is fine. This is my first time renting at this location.
Car was filthy. Exterior had greasy fingerprints. Windshield dirty inside and out.
40000+ miles on the vehicle
Gas tank only 1/4 full. When called and asked, they said it was noted on rental agreement and I should just return it on 1/4. When I did just that, I received a huge surcharge for not returning full.
This is a branch that could genuinely hurt the Hertz brand in Madison.
I would like a free rental and discount on future rental.
29 september 2026
Well for starters I got a rental car…
Well for starters I got a rental car that had a bad right front wheel that should have never even been on the car when I picked it up drove to the gas station because of the tire light on and it had 21 pounds of air so apparently no one check it out call right away but because it was under my mother name no one at first would help me even though I was listed as primary driver I filled that car up because it was almost empty when I picked it up very disappointed in that after hours on the phone and having my mom reach out i was finally able to get a different car thanks again Cecil but to get a 75 dollar credit instead of a free rental again or credit back I find your company didn't deliver the service I paid for never got credited for the first car I returned with almost a full tank of fuel when it was almost empty when I picked it up then they even spelt my mom's name wrong so 75 dollars to us is a spit in the eye
29 september 2026
Scammed out of money
Nobody told me that if you have full coverage on any of your own cars. And have rental insurance on them you can opt out of hertz insurance. Instead I got suckered for 600 more dollars. Lesson learned. Beware.
1 oktober 2026
Car reeked of cigarette smoke
23 september 2026
The workers make it an easy process.
18 september 2026
Our reservation was for a Tesla but the…
Our reservation was for a Tesla but the representative said they don’t have Teslas at that location. She said we could choose another vehicle & we chose a pickup truck which was fully loaded & we loved. We were very tired after a long flight & appreciated the excellent service.
3 september 2026
President's Circle
They didn't have a car for me when I arrived or a child car seat. The woman at the counter felt bad and tried to give me a voucher but couldn't figure out the printer so no voucher. I took a lower tier without a carseat. Then I asked her to remove the car seat from my bill and she said she would once her boss arrived. Also, the car only had a half a tank of gas. Guess what happened when I returned the car? They charged me for not returning the car seat and for not filling up the gas tank. Did I mentioned I'm President's Circle. My airline now does status match with Avis so, likely going to change carriers.
28 augustus 2026
Excellent customer service Odana road…
Excellent customer service Odana road location. Would definitely rent from them again
28 juni 2026
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