Hertz - Roseville - North Sunrise Reviews 

The staff was great. Wish I could of gotten a better deal but the car was very sophisticated and clean. Would rent here again if I get a nice return deal.

Hertz is #1 for a reason:
Best Cars! Best Rates! Great team members. Hertz has always gong the extra mile and for that they have earned my loyalty.

Tyler was amazing. He was so authentic and welcoming that I felt like I was in really good hands. His calming, confident energy helped set the stage for a positive mindset for my trip that day, I am so grateful for his warm energy and expertise.

Reggie was awesome! He took great care of us. Replaced the van with brake issues right away. The Chrysler Pacifica was very comfortable, roomy and had a very smooth ride. Thank you Hertz!!!

Overall experience has been great with this Hertz location, agents are friendly and they do their best to get you on the go as quickly as they can. This is a reminder to everyone though to check your receipts as there was an overcharge on my last rental. I am happy to report Hertz Support did correct the error within a couple of days.

Expedient, courteous and professional service.

I was overcharged for gas at drop-off and sent in proof just to stop receiving communication from them.

The customer service was excellent, and I appreciated that there was no pressure to purchase any additional products or services. The vehicle was clean overall; however, it had an extremely strong marijuana odor. Additionally, the front seat felt loose and made clicking noises when I sat in it. I’m not sure whether this was due to a previous occupant or a potential manufacturing defect, but it was concerning and detracted from the overall experience.

My customer rep is excellent. She is o thorough, professional and pleasant at the same time. I have interacted with her twice now. Brilliant!

Excellent customer service - car requested was not available and rep understood the problem and worked to get it resolved

The staff are amazing. Friendly, helpful and resourceful. I enjoyed the upgrade. Looking forward to renting from this location in the future.

Best of the best countries service all staffs are wonderful and helpful.
❤️ them all
Thank Team

so quick and painless, with a smile

So fast, friendly service. I was in and out, driving off in a rental car within 5 minutes.

Quality rental, quality, customer, service, and a smooth experience

Everything was going well at first—I was getting good service and nice cars. I rent almost every week for work, but two months after renting a car in July 2026, they emailed me claiming there were damages. I know I didn’t have any accidents, and I returned the car in great condition. To make matters worse, the email claimed the car was rented on 3/17/2025, which is completely wrong even though the agreement number matched my July 2026 rental. I called to see if it was a scam, but it was legit and they said they’re investigating. After this, I'm definitely not renting from Hertz again. I've also read blogs about other people dealing with this exact same thing.

Customer service reps at the location were fantastic!

Really liked Ahn, the friendly desk gal. Very friendly and super efficient.

Good collection of Cars and always got an upgrade.
Hertz staff was courteous to add Fastrack since I took the car in the evening though my booking was from morning.