The Rep that I rented from was very professional, fast, and courteous. BTW, I loved the hot wheels display in the kiosk. I 100% love renting car from this location vs airport.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Made reservation well in advance for a minivan, got confirmation and even paid a deposit, but when picking up the vehicle, we were told only SUVs available. The huge behemoth drives like a boat and we... Toon meer
Everything was great, from the customer service to the condition of the car. The representative at the counter noticed on my license that my birthday was the following day and wished me a happy birthd... Toon meer
It was exceptionally easy process, and the employees were very friendly and helpful. I love the experience of renting from this place.
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
3635 Fashion Way, 90503-4809, Torrance, California, Verenigde Staten
- (310) 316-3855
Your Car Rental Deals, News & Offers
3,6
Gemiddeld
14 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awesome experience no issue but great…
Awesome experience no issue but great service and timely.
4 oktober 2026
Bait and Switch!1
Resrvd Psngr Van 2 weeks in advance. Recvd Confrmtn Txt "2" days b4 p/up. With pic of the van I had resrvd. Arrived aftr 3 hour drive. Half hour b4 they closed - Just to be told - Ooops!! Sry No Van!! But, here's a Oversized Gas Guzzling Yukon for you. Drove "4" miles and Returned it 2 hours later. Dropped key in Drop Box. And then they Charged me for "2" Days!!
29 september 2026
Staff accueillant et sympathique
Staff accueillant et sympathique
Attente au guichet, Process un peu lent
3 oktober 2026
Unhappy customer!
Waited 45mins to pick up our car and only one person to assist all customers. Our car was only clean inside but windows were dirty!
30 september 2026
Charged me $75 to remove dog hair
Charged me $75 to remove dog hair. No prior warning. Under handed. Never ever use you again!!
26 september 2026
The ease of picking up and returning…
The ease of picking up and returning the vehicle
23 september 2026
Check in was fast this time (got there…
Check in was fast this time (got there early), car was good. No issues
16 september 2026
The Rep that I rented from was very…
The Rep that I rented from was very professional, fast, and courteous. BTW, I loved the hot wheels display in the kiosk. I 100% love renting car from this location vs airport.
18 september 2026
Rental reservation and confirmation don’t mean a thing!
Made reservation well in advance for a minivan, got confirmation and even paid a deposit, but when picking up the vehicle, we were told only SUVs available. The huge behemoth drives like a boat and we were forced to pay dearly for gas at over $6 per gallon for this gas guzzler. Worst of all, our 87-year-old parents (one needs cane, the other needs wheelchair) really struggled to get on and off this tall SUV. Worst car rental experience ever!
3 september 2026
Hertz was absolutely the easiest place…
Hertz was absolutely the easiest place to rent a car! I usually have to wait and wait. And sign and sign. Hertz was literally simply identify myself, sign and get my keys!
29 augustus 2026
It was exceptionally easy process
It was exceptionally easy process, and the employees were very friendly and helpful. I love the experience of renting from this place.
1 september 2026
Everything was great!
Everything was great, from the customer service to the condition of the car. The representative at the counter noticed on my license that my birthday was the following day and wished me a happy birthday. The car was practically brand new with just over 11k miles. It was a very reasonable price for a luxury suv. At the end I was charged exactly what I was quoted, no hidden or additional fees. I had a very pleasant and positive experience and will be a returning customer.
6 juli 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.