Our flight was cancelled to Dulles and the airline put us on a later flight. We were worried that something else might come up before and not be able to make our flight to Europe. We immediately rente... Toon meer

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The Hertz people are great- problem was vehicle that we rented. We should have listened or asked when we picked up the car about cruise control and other options. However, that is on us. This Hyundai... Toon meer
The staff was friendly and it made my rental experience even better. My car was clean and appeared as advertised. I will return to Hertz for my next rental!!!
I didn't like that only one attendant was at the location when I arrived, and he checked customers in and prepared the cars. Additionally, the car was not properly cleaned when I arrived to get the r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
1940 Laskin Rd Ste 308, 23454, Virginia Beach, Virginia, Verenigde Staten
- (757) 463-4560
Your Car Rental Deals, News & Offers
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff was friendly and it made my…
The staff was friendly and it made my rental experience even better. My car was clean and appeared as advertised. I will return to Hertz for my next rental!!!
customer service was efficient and…
customer service was efficient and courteous
we had a flat and person on phone was helpful and quick to assist
Great experience and customer service!
Flight cancelled-Hertz saved the trip!
Our flight was cancelled to Dulles and the airline put us on a later flight. We were worried that something else might come up before and not be able to make our flight to Europe. We immediately rented a car from the web site and ubered over to Hertz. What an easy process it was for us. We rode in style in a comfortable Cadillac. We got to the airport and turned it in. All in all, this was better than flying the earlier flight and sitting around the airport all day! Salesman at Hertz Laskin Road was fabulous and helpful!
The Hertz people are great- problem was…
The Hertz people are great- problem was vehicle that we rented. We should have listened or asked when we picked up the car about cruise control and other options. However, that is on us. This Hyundai Tucson was a four-cylinder, which did not go well going over the mountains and there was no explanation in the vehicle of how to set up or use cruise control at all. The last car we rented was a Nissan rogue and it was outstanding. We will attempt to be more diligent in the future about the vehicle we rent, but Hertz is great!
Insufficient Number of Staff
I didn't like that only one attendant was at the location when I arrived, and he checked customers in and prepared the cars. Additionally, the car was not properly cleaned when I arrived to get the rental.
I have specifically chosen this Hertz…
I have specifically chosen this Hertz location because they have Great customer service!! Not only with myself but I witnessed an employee attending a customer while another customer attempted to get his attention and he handled it professionally while still continuing to assist his customer
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







