HEXONET Reviews 

Buckle up, fellow domain enthusiasts, as I recount my journey from IONOS to Hexonet! Picture this: I needed to transfer my domains to Hexonet since IONOS couldn't handle my NGO domain cravings. So, with excitement in my heart and a mouse in my hand, I embarked on this epic transfer saga.

The domain transfer process? Oh, smooth as butter! Hexonet whisked away my precious domains without breaking a sweat. No glitches, no chaos—just a seamless transition that left me feeling like a domain-transferring superstar. Kudos to Hexonet for nailing this crucial aspect!

But alas, dear readers, a dark cloud loomed over my heroic tale. Enter the sneaky shopping cart armed with the powers of upselling. Just as I was about to complete my payment, it pulled out its bag of tricks, showing me a domain that had no business being there. In a moment of accidental clickery, I unknowingly acquired an unwanted domain into my digital kingdom. Oh, the audacity!

Thankfully, amidst this cosmic domain mishap, a hero emerged from the virtual abyss: Sergey Gorbunov, the tech support champion! With a mighty resolve and a virtual cape, Sergey guided me through the treacherous cancellation process. His patience and expertise shone through as he valiantly fought for my refund. Thanks to Sergey's bravery, justice was served, and my digital coffers were restored.

Now, dear Hexonet, here's the twist. You almost had me at a solid 5-star rating! Alas, the antics of the mischievous shopping cart snatched a star from your sky. But worry not, my brave friends, for your domain transfer prowess and Sergey's tech support heroics make up for this blip.

In the grand tapestry of domain adventures, Hexonet shines as a reliable registrar. And Sergey, a shining star in the realm of tech support! Although the shopping cart's shenanigans stole a star from my rating, I wholeheartedly recommend Hexonet for its domain mastery and the heroic efforts of its support team.

Remember, fellow adventurers, your own adventures may differ, so venture forth with a sense of humour and a click-savvy hand!

Disclaimer: No domains were harmed in the making of this review.

Great customer service experience. They went well beyond what was expected of them. Saved me a ton of time a nd hassle

I would highly recommend this company to anyone looking for exceptional service and expertise. Their team of professionals is truly outstanding, and they go above and beyond to ensure their clients' success.

I order a .com.br domain (U$s 17), their system fail and never refund the money.

Nothing but praise ! As good as it gets ......

Emmanuel was able to provide a transfer number very promptly, so I could leave the domain/web site host that had completely and abruptly ceased service. And he was very pleasant and professional on the phone call.

The sale and technical support always respond promptly and give relevant informations. They've always been very helpful!

I've been their customer for over 5 years. Excellent response time and quality of support. Surprising in a domain registrar.

I just signed up for a Hexonet reseller account about a week ago and the support has been nothing short of outstanding. I launched my brand on eunixa.com (a name that I actually drop-caught through their name dropping service for less than $15!!!). Starting out, Timo from their support team took time to explain the user interface to me and has answered a whole barrage of questions for me. I trouble-shot some issues with them already as well.

10/10, great support, great pricing, clean UI. Happy camper here!

I have been long time customer of Hexonet, There support is fantastic and pricing very competitive.

I have been with Hexonet for only a short time, but have had a number of questions. Their support has been incredible. Whether I called or emailed they have been polite and prompt. I would recommend them to anyone.

Have been a long time Hexonet user for their long-standing history and the credibility that comes from it. They definitely don't have the lowest pricing but it feels safe that the domain is with them. With that being said, their support site has undergone a few revamp in the recent years and right now we have lost the ability to track a support ticket (there is only one send new request page), and my last ticket sent to them has got no response after a week. That makes me worry about the operation quality nowadays.

They have demonstrated how professional a customer request is confronted...Thanks them for their continuous follow-up until the case was closed positively...Great team...Great work.

I received excellent support from Danyel. Helped me in a very quick, polite and professional manner.
Appreciate it!

I initially came to HEXONET after many disappointments with other registrars regarding the amount of programmatic control they allowed me through their APIs. Many features weren't available with other registrars that are standard at HEXONET. One example that comes to mind was DNSSEC support in the earlier days of the technology. HEXONET had that available through their convenient APIs pretty quickly after it was made available by the respective registry.
Also their support is absolutely world class. I very much feel that they "get" me without myself having to write lengthy emails and explain everything more than once, as was my experience with other providers.
I was also delighted to find out that they have a Canadian branch where I could transfer my portfolio with just a few clicks after moving from Germany to Canada.

Very happy with Timo's support and the whole Hexonet team generally . I have experience of a lot of different Registrars.